Under Tax in Invoice Printout I Get "None!"

[gearheadniko]

Under Tax in the Invoice Printout I Get "None!"
I believe the actual tax rate should show up here, can anyone advise. I would like the tax rate to show. Thanks

[RodG]

Under Tax in the Invoice Printout I Get "None!"
I believe the actual tax rate should show up here, can anyone advise. I would like the tax rate to show. Thanks

From your posting it is impossible for us to tell whether tax is being charged and not displayed or whether is not charged at all, in which case there is nothing to display.

If it not being charged then the first question is; Have you set up your tax rates and tax zones?

If it is being charged, but not displayed is it enabled in the modules/order_total settings?

Cheers
Rod

[gearheadniko]

Thanks Rod, Tax is being charged and displayed in the order totals, Tax rates & Zones are all setup and work fine, the module is turned on. The problem is within the invoice description line, example:

Products Model Tax Unit Price Total
1 X Widget abc123 None! $1.00 $1.00


Sub Total: $1.00
Shipping: $0.00
Tax: $0.13
Total: $1.13
As you can see tax is good, but the description line says None! Thanks for your input. Niko

[RodG]

Thanks Rod, Tax is being charged and displayed in the order totals, Tax rates & Zones are all setup and work fine, the module is turned on. The problem is within the invoice description line, example:

Products Model Tax Unit Price Total
1 X Widget abc123 None! $1.00 $1.00


Sub Total: $1.00
Shipping: $0.00
Tax: $0.13
Total: $1.13
As you can see tax is good, but the description line says None! Thanks for your input. Niko

Sorry, but I really have no idea on this one, and I can't seem to find any way to duplicate this on my server, so I'm not really sure what to tell you.

Hopefully now that you have supplied a little more information someone else will recognise the issue and can offer a solution.

Meanwhile, it may also be prudent to let us know what version of zencart you are using.... if using an older version this may even be a bug that has already been fixed in one of the updates.

Other information that it may be useful for us to know include:

Is this a new installation? If not, has it ever worked 'correctly'? If so, when did the problem start? Have you added any modules that may have had an effect.

As I say, someone may simply recognise the symptoms and be able to give you a solution, but if not, then the more information we have, the better chance we have of isolating or identifying it.

Cheers
rod

[gearheadniko]

Thanks again Rod
I am using v1.3.9h, I have been using Zencart for over 3 years and as I look back on my old invoices they show the same None! under tax. The only add ons are Super Orders, Captcha Validation, Better Together, Google Analytics, Return Authorization. I appreciate your efforts.
Niko

[gearheadniko]

thanks again rod
i am using v1.3.9h, i have been using zencart for over 3 years and as i look back on my old invoices they show the same none! Under tax. The only add ons are super orders, captcha validation, better together, google analytics, return authorization. I appreciate your efforts.
Niko

got it... It is in super orders. Not orders from zencart.
Thanks rod