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  1. #281
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Optional Shipping Insurance Module Support Thread...

    Bravo girl!!!!!!

    Quote Originally Posted by ScriptJunkie View Post
    Hi tj,

    Shipping, Shipping Insurance, and Priority Order Handling are all listed separately. Now that I have all my OT Mod in the correct sort order, they show in this order:


    $84.92
    Sub-Total:


    -$21.23
    Discount Coupon: Welcome Coupon:


    $25.00
    Priority Handling:


    $5.99
    Illinois Sales Tax = 6.75%:


    $1.56
    United States Postal Service (First-Class Mail (2 - 5 days)):


    $2.15
    Shipping Insurance:


    -$98.39
    Gift Certificates Applied:


    $0.00
    Total:
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #282

    Default Re: Optional Shipping Insurance Module Support Thread...

    Quote Originally Posted by DivaVocals View Post
    Bravo girl!!!!!!
    Thanks! For some reason OT sort order was a real challenge for me. I really had to play around with it to come to an understanding of how it works. When I think it through, it all makes sense....but I think when I initially set it up, I was thinking of sort order from a design p.o.v. and how the items would appear on a page....it honestly did not occur to me that when it comes to OT sort order, items=debits and credits, therefore accounting function absolutely plays a role - duh

    My next task with this mod is to figure out how it to make it calc insurance cost based on shipping method selected, but I'll put that in a new post.
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  3. #283

    help question Re: Optional Shipping Insurance Module Support Thread...

    Hi Numinix,

    I'm using this mod, version 3.13 with ZC 139h.

    Went to USPS yesterday to get updated insurance rates in order to update the data in admin for this mod. I noticed that they have insurance rates for standard domestic shipping, as well as express domestic shipping, shipping to Canada from the US and other international shipping. (I'm using rate tables)

    I understand that in order to make the mod calc the correct insurance rate for Canada and international, I need to set up zones and connect the appropriate rates to their corresponding zones. I've taken care of that already.

    But what I don't understand is this....the customer can choose various methods of standard domestic shipping (first class, parcel post, etc.) for which there is one insurance cost of X amount.

    Or, they can choose priority domestic shipping for which the insurance costs X amount.

    How do I get the mod to apply the correct insurance rate when there's no place to enter the differing rates in the admin? I'm thinking the use of zones wouldn't work in this instance (like it works for Canadian and International shipping)....because zones are zip code driven, are they not?

    Therefore, setting up a new zone with the rate for priority domestic vs. standard domestic wouldn't help the mod select the correct insurance rate because I'd basically have two different sets of rates for the same zone.

    Can you please advise?
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  4. #284

    Default Re: Optional Shipping Insurance Module Support Thread...

    Numinix replied via email that the solution to the above question is to clone the mod. Wanted to put that out there for anyone else that might be having the same issue and is looking for a resolution.
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  5. #285
    Join Date
    Dec 2008
    Location
    Cheyenne WY
    Posts
    25
    Plugin Contributions
    0

    Default Re: Optional Shipping Insurance Module Support Thread...

    So i just installed the optional insurance mod on my zen cart 139h and it wont display the option to get insurance during the checkout, WTH,

    Enable Insurance Module
    Do you want to enable this module? To fully turn this off, both this option and the one below should be set to false.

    true

    Sort Order
    299

    Use Table Rates?
    Do you want to use Table Rates?

    true

    Alternate Insurance Type
    If not using USPS rates, would you like to charge by percentage of cart total, or by a specific amount?

    3.5 percent


    Insurance Percentage
    If using percent, what percentage of subtotal to charge for insurance.
    .50

    Insurance Rate
    What amount do you want to charge per increment amount.
    .50

    Increment Amount
    For each how many dollars, ie. the increment amount, of the total(e.g. 100 here and .50 for the rate above would mean 50 cents fee for every 100 of the amount to be insured).
    100

    Amount Exempt From Fee
    (Works with INCREMENT and TABLE RATE amounts) Set this to the part of the total that is exempt from the Shipping Insurance. (ie. set to 100 for all orders under 100 to be exempt, already insured, etc.)
    100

    Tax Class
    Use the following tax class on the insurance fee.

    Taxable Goods

    No Insurance Fee on Virtual Products
    Do not charge insurance fee when cart is Virtual Products Only

    true

    No Insurance Fee on Gift Vouchers
    Do not charge insurance fee when cart is Gift Vouchers only

    true

    No Insurance Fee on Free Shipping
    Do not calculate insurance for products that have free shipping (includes gv and virtual products)

    true


    Required Insurance Amount
    Automatically charge shipping insurance for amounts over X dollars

    10000

  6. #286
    Join Date
    Dec 2008
    Location
    Cheyenne WY
    Posts
    25
    Plugin Contributions
    0

    Default Re: Optional Shipping Insurance Module Support Thread...

    Quote Originally Posted by LRS View Post
    Here is how I got it to work, not sure on the order of creation...sorry

    Make a new Zone called Shipping Insurance Zone

    Make a new tax class called Shipping Insurance

    Create a new tax rate for Shipping Insurance tax class with 0% as the tax rate.

    Set up the Shipping Insurance Module the way you want it ( I only tried this with a percentage rate, didn't try tables)

    --- I don't know if all of these steps are needed but after doing all the above the insurance fee shows up at the final checkout step right above the sub total line.

    It would be nice if it was also visible on the shipping selection page so they aren't surprised to find an additional shipping fee after chosing their desired shipping method but I will take what I can get. I am tired of having the total shipping fees charged on high dollar items way off because the shipping module doesn't calculate the insurance fee correctly. NONE of the shipping modules ever got close to what I was being charged by my shippers. This has solved the problem.

    Thanks!
    Thank You LRS, this worked for me. I spent over an hour tring to figure this our using the mod instructions and It only took 5 min using yours!!!

  7. #287
    Join Date
    Apr 2008
    Posts
    446
    Plugin Contributions
    1

    Default Re: Optional Shipping Insurance Module Support Thread...

    Hello everyone, I'm having an issue with this module in one of my stores I haven't experienced before. We recently made some changes and we're offering free shipping above certain amount for which in the shipping insurance module we changed this setting

    No Insurance Fee on Free Shipping
    Do not calculate insurance for products that have free shipping (includes gv and virtual products)


    from false to true, but I still see the shipping insurance being charged despite this setting. Shipping insurance shouldn't appear at all, or at least give a $0 amount. Free shipping is being calculated by the Free Shipping Options module and we're using the USPS module for shipping charges.

    Any idea why this is not working?

    Thanks!
    M.Valenti
    Contemporary Artist - Entrepreneur
    http://www.manuelavalenti.com - http://www.byvalenti.com

  8. #288
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    288
    Plugin Contributions
    3

    Default Re: Optional Shipping Insurance Module Support Thread...

    Does anyone know how I could run a check for what shipping option the customer has selected and possibly make this module not show up???
    i.e. If a customer selects UPS shipping the optional insurance mod does not show.
    We've been having a lot of customers add on optional USPS insurance to UPS orders. We've even modified the titles to try and help clarify this but I don't think people bother to read it, they just see insurance and click it!
    Thx

  9. #289

    Default Re: Optional Shipping Insurance Module Support Thread...

    I solved this by putting a statement like the one below in bold red text just above the box they have to check to select the insurance:

    Do not add shipping insurance if your shipping method is this, that or the other, as shipping insurance is already included. (obviously you would replace "this", "that" or "the other" with the shipping methods that apply to your store).

    I don't want to sound like I don't care about my customers, because I do, but quite honestly if a statement in bold red text doesn't stand out well enough for them to see it, then so be it. At some point, customers need to be responsible for themselves and their online purchasing process.

    Quote Originally Posted by mikestaps View Post
    Does anyone know how I could run a check for what shipping option the customer has selected and possibly make this module not show up???
    i.e. If a customer selects UPS shipping the optional insurance mod does not show.
    We've been having a lot of customers add on optional USPS insurance to UPS orders. We've even modified the titles to try and help clarify this but I don't think people bother to read it, they just see insurance and click it!
    Thx
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  10. #290
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    288
    Plugin Contributions
    3

    Default Re: Optional Shipping Insurance Module Support Thread...

    Quote Originally Posted by ScriptJunkie View Post
    Do not add shipping insurance if your shipping method is this, that or the other, as shipping insurance is already included. (obviously you would replace "this", "that" or "the other" with the shipping methods that apply to your store).
    I agree... I had put this:


    But we are still getting the UPS orders with USPS insurance...
    Guess I need to add a little red to the text.

    I know there has to be a way to run an if {xxx} statement, but I'm still learning php.

 

 
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