WorldPay Module version 2.0 - Support thread

[Bigenuf]

I can confirm that the changes i suggested in my last post DO work in a LIVE environment on worldpay. I've had 3 orders come in in the last hour with no problems.

Just for the record i'm using Worldpay module 2.10 on 2 versions of zencart, 1.3.7.1 and 1.3.8a

And responding to a previous posting version 2.10 will show version 2.09 in your admin.

As always backup everything and use in test environment first then go live. Use at your own risk.

Also as to if it is dynamic or static according to worldpay this module should be static

Static Signatures (recommended method of generating MD5 signatures)

Merchants, who encrypt the same transaction parameters for every transaction, must now specify their signatureFields value in their Installation Settings located in the Merchant Administration Interface. Please note that this replaces the need to send the signatureFields parameter in your order details submission.

This module sends the same params each time.

Cheers

[sparklefish]

Hi - I have received a callback failure from Worldpay because my server timed out when WP was trying to post back information. I received the payment but no details of the order in admin.

I have the transaction id, cart id and installation id.

Is there any way of forcing through this payment via a URL - I seem to remember this happening before and I cobbled something together and forced through the payment to Zencart but can't for the life of me remember how I did it.

Many thanks in advance.

[Keitex]

Hi guys,

I am getting a

HTTP/1.0 500 Internal Server Error
Date: Fri, 28 Jan 2011 10:15:23 GMT
Server: Apache
Set-Cookie: zenid=ab5ed5359e55ec1a5342744f1f45eda9; path=/; domain=.mydomain.com
Set-Cookie: cookie_test=please_accept_for_session; expires=Sun, 27-Feb-2011 10:15:23 GMT; path=/; domain=www..mydomain.com
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Vary: Accept-Encoding
Connection: close
Content-Type: text/html; charset=iso-8859-1

From worldpay sent to me. This is what I get in an email from worldpay too.

Error reported: Callback to http://www.mydomain.com/index.php?ze...e=wp_callback: NOT OK, recevied HTTP status: 500
Server Reference: mm2imsps2p:callbackFailureEmail-26607:MerchReq-182-90

Any ideas?

[FEQ]

Hi, an 500 internal server error can be very hard to track down. It can be thrown as a result of a PHP error. If you have the latest version of Zencart installed, then PHP error messages are stored in your cache directory - these will tell you the line and module that has broken. This can help shortcut the process.

500 errors can also be caused by incorrect permissions on directories / files.

[Keitex]

Problem Solved! It was due to google_analytics.php file missing!

[shalesey]

I've just moved my cart to a new host and now get the below message in both test and live once the card details are confirmed. Any help appreciated.


Error!

Unable to determine connection method on a link!

Known methods: NONSSL SSL

[shalesey]

Thanks! I finally found the <div>.
I saw your posting some pages before but did not find any suspicious divs.
Turned out that there was a

<div class="clearBoth"></div>

in my header.
Bye bye dog' s dinner :-)

Can you explain this at all a bit better? I removed that div but it made no change.

[imiq]

Hello

I am having a call back problem... I am receiving an faliled call back email with a 404 error. I have been through everything to see what page is not being found but have and no luck...

Can anyone direct me in the right direction.

[FEQ]

Hi imiq,

A 404 error normally means that a page can't be found. If you are receiving this on your callback page, it is possible that your settings in Worldpay's setup don't match the address of your callback script.

Log in to your worldpay administration setup and check that the callback script address listed there matches EXACTLY that of the callback script on your site (including http vs https). Note that you can have different settings for your production and test servers, so make sure that they both point to the same place.

[gardnico1307]

Hi All

Hope that I am posting this question in the correct manner.

I am quite new to ZC and am currently using ZC version 1.3.9
and Worldpay Module version 2.09.

I have recently setup a small online store for a friend of mine using the above versions. I tested thoughly both using the test mode of the worldpay module and all seemed to be working correctly and as it should.

With this confirmed we moved to a live state and again tested. All payments are going through to RBS site as they should (correct amounts etc....) and also processing correctly but unfortunately since moving to the live state no order details are being stored in the Zen Cart admin area (admin > customers > orders) so were are unable to see what a customer has ordered?

Does anyone know of a reason for this or know of something that I have missed in terms of configuration in Zen Cart or within the RBS admin panel?

Any assistance on this would be very much appreciated as I am at a total loss!!

Kind Regards, Gardnico