ozpost shipping module

[RodG]

Hi Rod, what are the dimensions used for the 500gm satchel? The last time I did a maths class, 25 cms was not less that 22cms? Has that changed?

Jazzah

Apparently :-)

This is the code used for checking the 500gm Satchels

if (($weight <= 500) && ((($width + $height) * 2 ) <= (220 * 2)) && ((($length + $height) * 2 ) <= (353 * 2) ) && ($length <= 353) && ($width <= 220) )

I'm not seeing where I've gone wrong.. can you?

Cheers
Rod

[RodG]

Damn that stuffs me up as we don't use regular post anymore,

There has been no change to the way regular post is handled. The changes affect satchels only, so I can't see how it will 'stuff you up'.

As I said, if you wish to revert to the old behaviour just enable ALL satchels.

it must be express or registered so there is some tracking. Also we don't have the Xl satchels.....

I don't currently see your problem, because it was for merchants that don't use the XL satchels that these recent changes were made (The code left a 'hole' whereby if the items were XL sized and these were disabled, as you do/did then if no other valid quotes were possible the static rates were being used). The recent changes fixed this hole by returnting the data for all satchels if some of them are disabled, therefore reverting the filtering back to the client rather than the server.

not sure what to do now.

That makes two of us..... What is worse, having parcels being quoted static rates because they happen to be the same size as a disabled satchel, or having the larger sized satchels shown (where allowed) as well as the most suitable sized one?

Where was you when I was asking for user input and suggestions in regards to this matter?

http://www.zen-cart.com/forum/showpo...postcount=1405

Anyways, hopefully you can see the problem(s) and again, if you have any suggested solutions I'm all ears..

If I need to choose between the old and the new methods it'll be a case of the vocal majority wins.

Cheers
Rod

[dw08gm]

Is it necessary to include the following islands in the zones setup, or are they deemed part of the bracketed states shown:

Norfolk Is (NSW)
Cocos (Keeling) Is (NSW)
Christmas Is (NSW)
Antarctic Territories (TAS)

Thanks in advance.

[RodG]

Is it necessary to include the following islands in the zones setup, or are they deemed part of the bracketed states shown:

Norfolk Is (NSW)
Cocos (Keeling) Is (NSW)
Christmas Is (NSW)
Antarctic Territories (TAS)

Thanks in advance.

The ozpost module doesn't use anything from the zones settings, so the answer has to be 'no'.

However, if you are having problems/issues with these locations it is more than likely that it is somerthing I need to fix or cater for on the server..
I know I had to make some special allowance for Norfolk Island for some reason (I can't remember offhand why), but I don't recall having to do anything special for the others.

Cheers
Rod

[jazzah]

Apparently :-)

This is the code used for checking the 500gm Satchels

if (($weight <= 500) && ((($width + $height) * 2 ) <= (220 * 2)) && ((($length + $height) * 2 ) <= (353 * 2) ) && ($length <= 353) && ($width <= 220) )

I'm not seeing where I've gone wrong.. can you?

Cheers
Rod

Hi Rod, today we had an order for the following,

Debugging informationItem 1-1Tinkerbell Icing SetParcel Weight 90gms Items 1Weight 99gms Dimensions 11.00 x 7.30 x 4.00 11.00 x 7.30 x 4 Cube / Weight 321.2cc / 0.0803Kgs 321.2cc / 0.0803Kgs Item 2-1Tinkerbell Cake TinParcel Weight 160gms Items 2Weight 275gms Dimensions 30.00 x 29.00 x 5.00 30.00 x 29.00 x 9 Cube / Weight 4350cc / 1.0875Kgs 7830cc / 1.9575Kgs Item 3-1Thomas the Tank Happy Birthday BannerParcel Weight 88gms Items 3Weight 371.8gms Dimensions 19.00 x 19.00 x 1.00 30.00 x 29.00 x 10 Cube / Weight 361cc / 0.09025Kgs 8700cc / 2.175Kgs Calculated: Length=30.00cm, Width=29.00cm, Height=10.00cm, Weight=371gms, NumBoxes=1

There is no way this would ever fit into a 500gm satchel but that is what came up. I know it is under 500grms weight but the size does not fit. Is there something I am doing wrong?

re the satchels, we use satchels, but do not offer regular ones, as we register everything or express post orders. So I can't have them all selected.

Here is the other debug info

<?xml version='1.0' encoding='ISO-8859-1'?><quotes>
<quote><id>RPP</id><cost>5.80</cost><days>2</days><description>Parcel under 500gm</description></quote><quote><id>EXP</id><cost>8.40</cost><days>1</days><description>Express Parcel under 500gm</description></quote><quote><id>REG</id><cost>8.75</cost><days>3</days><description>Registered Parcel under 500gm</description></quote><quote><id>RPPi</id><cost>8.75</cost><days>3</days><description>Insured Parcel under 500gm</description></quote><quote><id>FWS</id><cost>10.10</cost><days>1</days><description>FastWay Satchel (A5/A2 BLUE)</description></quote><quote><id>EXPi</id><cost>11.35</cost><days>1</days><description>Insured Express Parcel under 500gm</description></quote><quote><id>FWL</id><cost>12.10</cost><days>1</days><description>FastWay Labels (RED)</description></quote><quote><id>PLT</id><cost>12.30</cost><days>1</days><description>Platinum Parcel under 500gm</description></quote><quote><id>PPSE3XL</id><cost>14.60</cost><days>1</days><description>3kg XL Express Satchel</description></quote><quote><id>PLTi</id><cost>15.25</cost><days>1</days><description>Insured Platinum Parcel under 500gm</description></quote><quote><id>COD</id><cost>16.30</cost><days>3</days><description>Cash On Delivery </description></quote><quote><id>PPSE5K</id><cost>19.10</cost><days>1</days><description>5kg Express Satchel</description></quote><quote><id>PPSE5KXL</id><cost>21.15</cost><days>1</days><description>5kg XL Express Satchel</description></quote><information>
<server>74.55.148.130</server>
<timestamp>Tue Feb 01, 2011 19:36 (SA Server Time)</timestamp>
<requesttime>20:06 (VIC Store Time)</requesttime>
<postdate>Wed 2nd of Feb</postdate>
<insurance>2.95</insurance>
<egoinsurance>0.00</egoinsurance>
<registration>2.95</registration>
<fromsuburb>LANGWARRIN</fromsuburb>
<destsuburb>ADELAIDE</destsuburb>
<expires>221</expires>
</information>
</quotes>

[RodG]

Length=30.00cm, Width=29.00cm, Height=10.00cm, Weight=371gms
There is no way this would ever fit into a 500gm satchel but that is what came up.

According to the debug info you posted the smallest sized satchel that could/should have been displayed was the 3kg XL

I know it is under 500grms weight but the size does not fit. Is there something I am doing wrong?

No, but you are providing conflicting information.

re the satchels, we use satchels, but do not offer regular ones, as we register everything or express post orders. So I can't have them all selected.

Then only select those you allow, and hope your customers are clever enough to select the 3kg option during the times where both are displayed.

Here is the other debug info

Thanks, but according to the debug info you posted the smallest sized satchel that could/should have been displayed was the 3kg XL.

Hmmm, I've been thinking this was a server based error... but for the debug and your statements to both be true it can only be a client side error.

Quite probably nothing that you have done wrong, but I do still need to verify/replicate the problem because presenting satchels that are too small to fit really isn't part of the design (presenting those that are larger, is).

Cheers
Rod

[jazzah]

Hi Rod, The invoice for that order shows the following
Sub-Total: $52.65 Australia Post (Express Parcel under 500gm): $9.40 GST (10% tax included): $5.64 Total: $62.05 Party Date : 13/02/2011

which is the 500gm express post price.

[jazzah]

Also happy for you to give you details to log and see for yourself if you want!

Jazzah

[RodG]

Hi Rod, The invoice for that order shows the following
Sub-Total: $52.65 Australia Post (Express Parcel under 500gm): $9.40 GST (10% tax included): $5.64 Total: $62.05 Party Date : 13/02/2011

which is the 500gm express post price.

Sorry, but I don't see the problem???????

You WERE telling me that the 500gm SATCHELS were incorrectly showing up. This is *not* a satchel quote.

Rod

[RodG]

Also happy for you to give you details to log and see for yourself if you want!

Jazzah

This shouldn't be neccesary, but it would help if you could clearly explain exactly what your current problem is.

Yes, the code HAS changed. Yes, it DOES work differently now, but you are making claims/statements that are not being supported by the evidence that you are presenting. Logging on "to see for myself" isn't going to help a thing unless I know what I'm looking for.

I've already spent a fair bit of time in your store, replicating the order from the details you provided earlier, and this replication told me exactly the same as I'd theorised, the 500gm Satchels are/were not going show up in spite of your statement to the contrary.

And now, even though you present evidence that you aren't refering to satchels after all <????> "Australia Post (Express Parcel under 500gm): $9.40 " you are happy to state "which is the 500gm express post price".

I don't know if you are intentionally being misleading, or possibly just not aware that "Express Parcel under 500gm" is not the same as a "500gm Prepaid satchel", but so far I've not found a scrap of evidence to support your complaint that the 500gm satchels are showing where they shouldn't, in fact everything you have shown me so far has indicated that this is not the case.

I consider this case closed until/unless you present positive proof of your claim.

Cheers
Rod