Quote Originally Posted by Minu View Post
Yes it is stand alone website.
Zen Cart is installed in a file called "catalogue" until I am done and then it will be moved to root for publishing.
Yes the image is inside the images file which is inside the "catalogue" file.
Not to insult your intelligence by asking basic questions, but I have learned from my own experience that often time it's the littlest things we overlook, especially when working on the cart for hours at a time

So let me ask you this...

You have tried inputting this URL into the box?

HTML Code:
http://www.mountainspices.com/catalogue/images/Desertspice.jpg
and

You have looked in your image folder to confirm that:
1. The file is indeed there
2. The file is indeed named Desertspice.jpg (with a capital D)


Also,

1. What method did you use to upload the file to the server? (FTP program? or ZenCart product image upload functionality?)
2. Do you use that image anywhere else in the store or on the site besides the ez page you want to use it on?
3. If so, is there any problem with it?
4. Have you tried using a different image to see if that solves the problem? (if it does, then delete the Desertspice.jpg from the server and then re-upload it).