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  1. #6391
    Join Date
    Jul 2010
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    L'Aquila
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    113
    Plugin Contributions
    1

    Default Re: Image Handler 2 Support BMZ_cache no read

    Quote Originally Posted by DivaVocals View Post
    Again I'm not sure what else I can say since this is really not an issue with IH2 and more of an issue with what was different about your live site versus your test store.. Not really an IH2 issue at all.. at this point it's pretty clear that this is not being caused by an IH2 error..

    It's not that IH2 doesn't work because there's something wrong with IH2.. IH2 isn't working because there is something different between the your test and live store's configuration and this difference is affecting IH2's behavior.

    Since both stores are on the same server the most likely causes are any files which include file path data (.htaccess or configure.php files)

    You may need to consider hiring someone to help you get this all straightened out..

    Unfortunately I think it is a problem reading the file, since the configure.php file and htaccess are right, if anyone knows where HI is to read files created in bmz_cache maybe get it to work thanks

  2. #6392
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Image Handler 2 Support BMZ_cache no read

    Quote Originally Posted by giancalr View Post
    Unfortunately I think it is a problem reading the file, since the configure.php file and htaccess are right, if anyone knows where HI is to read files created in bmz_cache maybe get it to work thanks
    Your original post was sooooo long ago that I think you are going to have to refresh the communities memory on what your original issue was..

    I vaguely recall that IH2 (not HI) worked in your test store and not your production store.. or vice versa... and I even without seeing the issue I still stand behind my original post.. If IH2 works in one environment and not another, the issue has EVERYTHING to do with how the non-working environment was setup.. You will need to do a serious file by file comparison to figure out WHAT'S different in the non-working environment.. This isn't being cause by the IH2 module.. IH2 is a straightforward install and time after time it's been demonstrated that most causes for it not working can be traced back to one of two things:

    1. The server environment does not support the minimum requirements for IH2 (GD installed NO SAFE mode)
    2. Incorrect install
    Last edited by DivaVocals; 15 Feb 2011 at 06:52 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #6393
    Join Date
    Mar 2009
    Posts
    41
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    0

    Default Re: Image Handler 2 Support

    Please Help! I have searched and gone through the last 60 pages of this thread and the readme file over and over. Learned lots, but still have the problem.

    My additional images and image hoover do not work. See problem here: http://birdwaterandbombay.com/index....roducts_id=251

    This is a new cart and this is the only mod downloaded.

    I can go to the IH2 admin and see that the images have been created-- including the ones for the additional image. I can view source and see that they are being read from the bmz_cache. I changed the permissions to 777.

    These are the image settings:

    Small Image Width
    Small Image Height 200
    Heading Image Width - Admin
    Heading Image Height - Admin 100
    Subcategory Image Width
    Subcategory Image Height 200
    Calculate Image Size true
    Image Required true
    Image - Shopping Cart Status 1
    Image - Shopping Cart Width 50
    Image - Shopping Cart Height 40
    Category Icon Image Width - Product Info Pages 57
    Category Icon Image Height - Product Info Pages 40
    Top Subcategory Image Width 150
    Top Subcategory Image Height 85
    Product Info - Image Width
    Product Info - Image Height 300
    Product Info - Image Medium Suffix _med
    Product Info - Image Large Suffix _lg
    Product Info - Number of Additional Images per Row 3
    Image - Product Listing Width
    Image - Product Listing Height 200
    Image - Product New Listing Width
    Image - Product New Listing Height 200
    Image - New Products Width
    Image - New Products Height 200
    Image - Featured Products Width
    Image - Featured Products Height 200
    Image - Product All Listing Width
    Image - Product All Listing Height 200
    Product Image - No Image Status 1
    Product Image - No Image picture no_picture.gif
    Image - Use Proportional Images on Products and Categories 1
    IH resize images yes
    IH small image filetype no_change
    IH small image background 255:255:255
    IH watermark small images no
    IH zoom small images yes
    IH small image compression quality 85
    IH medium image filetype no_change
    IH medium image background 255:255:255
    IH watermark medium images no
    IH medium image compression quality 85
    IH large image filetype no_change
    IH large image background 255:255:255
    IH watermark large images no
    IH large image compression quality 85
    IH large image maximum width
    IH large image maximum height 500
    IH watermark gravity Center


    What else do I need to do?
    Last edited by merbay; 15 Feb 2011 at 08:17 PM.
    merbay

    BirdwaterandBombay.com

  4. #6394
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
    Posts
    1,762
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    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by merbay View Post
    Please Help! I have searched and gone through the last 60 pages of this thread and the readme file over and over. Learned lots, but still have the problem.

    My additional images and image hoover do not work. See problem here: http://birdwaterandbombay.com/index....roducts_id=251

    This is a new cart and this is the only mod downloaded.

    I can go to the IH2 admin and see that the images have been created-- including the ones for the additional image. I can view source and see that they are being read from the bmz_cache. I changed the permissions to 777.

    These are the image settings:

    Small Image Width
    Small Image Height 200
    Heading Image Width - Admin
    Heading Image Height - Admin 100
    Subcategory Image Width
    Subcategory Image Height 200
    Calculate Image Size true
    Image Required true
    Image - Shopping Cart Status 1
    Image - Shopping Cart Width 50
    Image - Shopping Cart Height 40
    Category Icon Image Width - Product Info Pages 57
    Category Icon Image Height - Product Info Pages 40
    Top Subcategory Image Width 150
    Top Subcategory Image Height 85
    Product Info - Image Width
    Product Info - Image Height 300
    Product Info - Image Medium Suffix _med
    Product Info - Image Large Suffix _lg
    Product Info - Number of Additional Images per Row 3
    Image - Product Listing Width
    Image - Product Listing Height 200
    Image - Product New Listing Width
    Image - Product New Listing Height 200
    Image - New Products Width
    Image - New Products Height 200
    Image - Featured Products Width
    Image - Featured Products Height 200
    Image - Product All Listing Width
    Image - Product All Listing Height 200
    Product Image - No Image Status 1
    Product Image - No Image picture no_picture.gif
    Image - Use Proportional Images on Products and Categories 1
    IH resize images yes
    IH small image filetype no_change
    IH small image background 255:255:255
    IH watermark small images no
    IH zoom small images yes
    IH small image compression quality 85
    IH medium image filetype no_change
    IH medium image background 255:255:255
    IH watermark medium images no
    IH medium image compression quality 85
    IH large image filetype no_change
    IH large image background 255:255:255
    IH watermark large images no
    IH large image compression quality 85
    IH large image maximum width
    IH large image maximum height 500
    IH watermark gravity Center


    What else do I need to do?
    First off that link goes to a product with only one image. An additional image would be some showing at the bottom of the page NOT the main image, like this:

    http://fantasiesrealm.com/market/ind...roducts_id=428

    those when hovered over like the ones in the new, all, featured listings and blocks will have a hover image to show.

    The one you sent us is the main product page image and it won't have the hover effect, to get the larger size one needs to click it or install lightbox.

    Here are my settings, if I recall I read somewhere...maybe the readme for ih2, that you do not have to set the size for both width and height but to DO set the width.

    I found on my sit that all those I show you that are exactly alike is what made it behave on my site...so give it a try and see.

    Oh yes and IF I misunderstood you...which happens and you meant there are supposed to be smaller images at the bottom of that page...make sure you have "like" images...if main image is .png then additional images for that product need to be .png---.gif=.gif---.jpg=.jpg

    no mix and match or the software won't show you a darn thing...lol


  5. #6395
    Join Date
    Oct 2007
    Location
    Emporia, Kansas
    Posts
    1,762
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    0

    Default Re: Image Handler 2 Support

    FORGET the above post except for the part of sizes and extensions...


    I read your view source for that page and i see no mentin of the image hove jscript at all

    please go through your zip file contents and the server...folder by folder and verify you have indeed uploaded each and every file into its proper place in both admin and main includes folder.

    maybe one got corrupted on the way up or you missed it totally...possibly stuck it into the template fodler and not your template folder/jscripts

  6. #6396
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by merbay View Post
    Please Help! I have searched and gone through the last 60 pages of this thread and the readme file over and over. Learned lots, but still have the problem.

    My additional images and image hoover do not work. See problem here: http://birdwaterandbombay.com/index....roducts_id=251

    This is a new cart and this is the only mod downloaded.

    I can go to the IH2 admin and see that the images have been created-- including the ones for the additional image. I can view source and see that they are being read from the bmz_cache. I changed the permissions to 777
    Angel is right you do not appear to have all the IH2 files installed in the correct locations.. The JS and CSS files are missing.. Please review the IH2 readme again.. Make sure you follow ALL the instructions (in particular the ones which tell you to rename all the YOUR_TEMPLATE files to match the name of the folder where your site template is found).
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #6397
    Join Date
    Mar 2009
    Posts
    41
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    0

    Default Re: Image Handler 2 Support

    Thanks for such quick answers! I am comparing files now.
    merbay

    BirdwaterandBombay.com

  8. #6398
    Join Date
    Mar 2009
    Posts
    41
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    Default Re: Image Handler 2 Support

    OMG! part way there!! The hoover is working-- very nice!

    I did read the read the readme file-- I took all four folder and dropped them into the root folder and held my breath while everything overwrote.

    Problem was that I did not get MYTEMPLATE spelled correctly.
    I have corrected this and moved files over. Under includes/templates/mytemplate/css I now have two files: style_imagehover.css and stylesheet.css.


    But, my additional images at the bottom are still not showing. What else do I need to look at ?
    merbay

    BirdwaterandBombay.com

  9. #6399
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
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    Plugin Contributions
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by merbay View Post
    But, my additional images at the bottom are still not showing. What else do I need to look at ?
    My guess is that this is not caused by IH2, but by your template which has somehow modified the code for additional images..

    You might need to post a new thread to get assistance with this or simply contact the template owner to see if you can get them to help you figure out why additional images do not display..

    Another possible cause could be that all of your product images are not the same file format.. (this is also covered in the readme..)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #6400
    Join Date
    Mar 2009
    Posts
    41
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    Default Re: Image Handler 2 Support

    Diva, you and DarkAngel have been great. I have gone back and checked everything again. All my images are jpegs, I caught that explanation in the readme file!

    It's not going to be possible to ask the template owner who is halfway around the world with a phone number that is disconnected. Getting the file was an adventure filled with coincidences. I like the simplicity and elegance of this template and will only need to change a few font sizes to be happy with it.

    The first try the site actually showed additional images at the bottom. It was also showing the main product image as an additional image... and nothing would zoom, just remained the same size when clicked. I don't think I did anything except try changing some of the settings.
    merbay

    BirdwaterandBombay.com

 

 

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