Diva, you and DarkAngel have been great. I have gone back and checked everything again. All my images are jpegs, I caught that explanation in the readme file!

It's not going to be possible to ask the template owner who is halfway around the world with a phone number that is disconnected. Getting the file was an adventure filled with coincidences. I like the simplicity and elegance of this template and will only need to change a few font sizes to be happy with it.

The first try the site actually showed additional images at the bottom. It was also showing the main product image as an additional image... and nothing would zoom, just remained the same size when clicked. I don't think I did anything except try changing some of the settings.