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  1. #1731
    Join Date
    Apr 2005
    Posts
    150
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    I still have this unanswered question.....

    Quote Originally Posted by gonewild View Post
    Is there a known conflict between Rewards Points and Gift Certificates?

    When a customer uses a Gift Certificate to pay a part of the total and then applies Reward Points for the balance the reward points are entered as a wrong number

    example...
    total due is $55.17
    pay with Gift Cert $51.00
    pay with Reward Points $4.17

    The balance should be zero but this is what happens on step 3 of checkout....

    Sub-Total: $42.00
    FedEx Ground (FedEx Ground® ):$9.70
    CA TAX 8.25%: $3.47

    Gift Certificates: -$51.00
    Value of Redeemed Reward Points: -$-46.83

    Total: $51.00

    Reward Points earned: 48

    ..
    When the customer realized this was not correct he went ahead and paid the wrong amount with his credit card to complete the purchase. BUT the credit card was not actually charged and the order came through as if it were paid.

    How can I fix this? I'm using zc138a and rp140a
    Thanks

  2. #1732
    Join Date
    Feb 2011
    Posts
    15
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    i got it installed and everything but when i go to the admin > tools > lay out boxes controls. theirs no option for rewards program. but i do have options in the module and in the config part so i set it to display when logged in and it doesn't any ideas.
    thanks

  3. #1733
    Join Date
    Feb 2011
    Posts
    15
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    one more thing i changed the name of my admin folder would that have anything to do with it

  4. #1734
    Join Date
    Sep 2006
    Posts
    277
    Plugin Contributions
    2

    Default Re: Reward Points Module- Live Release now available.

    i need help with uninstalling the rewards system.
    to see the error please go to my test site
    test/themeltingpotonline.net/shop and put something in your shopping cart, proceed to the checkout. on the second page (payment information) you will see the yellow warning on top of the page that 2 files are missing... i deleted the sql table related to the mod and don't have the files for the mod in the test site. why is it still warning?

  5. #1735
    Join Date
    Sep 2006
    Posts
    277
    Plugin Contributions
    2

    Default Re: Reward Points Module- Live Release now available.

    here is the error i need to solve...
    i don't have any rewards files in zencart (i don't want to anymore) and i deleted all tables that had rewards in it. are there still tables that hold data about the mod that need to be deleted?

    [SCR]http://test.themeltingpotonline.net/pix/errormessage.jpg[/SCR]
    Last edited by Kim; 23 Apr 2011 at 12:57 AM.

  6. #1736
    Join Date
    Nov 2009
    Location
    North Bendigo, VIC, Australia
    Posts
    158
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    I have a fresh install of Zen Cart.
    I have installed this module BUT it does not display the reward points on the product listing/description.
    Can you please tell me why this is happening?
    Thank-you in advance.
    Kind Regards Casey
    Last edited by integrity_designs; 24 Feb 2011 at 06:32 AM. Reason: Added link

  7. #1737
    Join Date
    Nov 2009
    Location
    North Bendigo, VIC, Australia
    Posts
    158
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    I placed my previous product_info_display.php file in the current store and now it is working.


    Casey

  8. #1738
    Join Date
    Sep 2006
    Posts
    277
    Plugin Contributions
    2

    Default Re: Reward Points Module- Live Release now available.

    You should check if the file is the same before you use the php from an older cart into a newer one. Use Winmerge to compare the original with the the file from your working (old) cart. Otherwise, you just may have "downgraded" that file. if the file number is still the same you can keep it this way with the old file just pasted in. but if the file has a higher numer you may use winmerge to make the changes and updates to the newer file.

  9. #1739
    Join Date
    Nov 2009
    Location
    North Bendigo, VIC, Australia
    Posts
    158
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by stevefriedman71 View Post
    You should check if the file is the same before you use the php from an older cart into a newer one. Use Winmerge to compare the original with the the file from your working (old) cart. Otherwise, you just may have "downgraded" that file. if the file number is still the same you can keep it this way with the old file just pasted in. but if the file has a higher numer you may use winmerge to make the changes and updates to the newer file.

    Thanks for your reply.
    I can't work out why this module is not working.
    It will not even work in a classic custom fresh install.
    I make sure I have the files installed etc.

    I have checked the files against winmerge and can see where changes are etc but still nothing seems to be working.

    PLEASE HELP!

    Kind Regards Casey

  10. #1740
    Join Date
    Apr 2008
    Location
    Athlone, Ireland
    Posts
    176
    Plugin Contributions
    5

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by stevefriedman71 View Post
    You should check if the file is the same before you use the php from an older cart into a newer one. Use Winmerge to compare the original with the the file from your working (old) cart. Otherwise, you just may have "downgraded" that file. if the file number is still the same you can keep it this way with the old file just pasted in. but if the file has a higher numer you may use winmerge to make the changes and updates to the newer file.
    The tpl_product_info_display.php file in the rewards points 1.33 package is missing the following code which displays the reward points on each on the product pages.

    Code:
    <!--bof Product Reward Points block -->
    <h2 id="productRewardPoints" class="productRewardPoints">
    <?php
    /**
     * display the product reward points
     */
       include($template->get_template_dir('/tpl_product_reward_points.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_product_reward_points.php'); 
    ?>
    </h2>
    <!--eof Product Reward Points block -->
    I got that from the older version (1.28)

    I am also having a problem at the checkout and a few options in admins.

    Firstly, when I click 'confirm the order', i would be expect to be taken to the payment processor to enter cc details (alertpay, paypal etc) but instead it hangs on 'Your order is being processed, please wait..' page. Thinking it might be a problem re-directing to alertpay etc I installed Check/Money order, but it was the same result.

    In admin the following dont do anything either:

    Configuration>Reward Points>Reward Point Status Track (clicked but no options to choose)
    Configuration>Reward Points>Set New Account Reward Points (Clicked but no options to choose)
    Configuration>Reward Points>Advanced Reward Point Calculation Rules (Clicked but no options to choose)


    Anyway, think I will be moving back to the previous version (1.28) because I know that one works fine. There seems to be too many bugs in v1.33. Excellent module all the same.

 

 

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