Image Handler 2 (for ZC v1.3.8 ONLY) Support

[shop4costumes]

Hi,
I am really hoping someone out there can help.

I tried to install IH2 on another sitebut couldnt get it to work, assuming it is something I have done I thought it best to try a fresh install on a new site.

www.shopforcostumes.co.uk

So I have done a fresh install of zencart, added template, then installed IH2.

On the test data that loaded, all looked ok. Images displayed, zoomed on hover etc.
I though excellent, it works, past problems must have been my own doing.

So I then deleted all products and loaded my own test files and images.
I used the apsona shop admin to load files and think that is ok.

simply loaded images into the images directory and gave that location on the file upload.

Now the problems started. I am not seeing any images anywhere.

I've only loaded 4 images and about a dozen products (most referring to the same image).

When I switch IH2 off, all images are displayed. Then I swith it back on and nothing.

As it shows as expected when IH2 is switched off then my images must be in the right loaction.

When IH2 switched on , If I look at the script for a page the images are being taken from the bmz_cache folder and they are there.

I have searched and searched. I am now really confused, tired, and imagine its a really simple thing but I cant for the life of me see what is wrong.

Please help !

Thanks

[nigelt74]

Hi,
I am really hoping someone out there can help.

I tried to install IH2 on another sitebut couldnt get it to work, assuming it is something I have done I thought it best to try a fresh install on a new site.

www.shopforcostumes.co.uk

So I have done a fresh install of zencart, added template, then installed IH2.

On the test data that loaded, all looked ok. Images displayed, zoomed on hover etc.
I though excellent, it works, past problems must have been my own doing.

So I then deleted all products and loaded my own test files and images.
I used the apsona shop admin to load files and think that is ok.

simply loaded images into the images directory and gave that location on the file upload.

Now the problems started. I am not seeing any images anywhere.

I've only loaded 4 images and about a dozen products (most referring to the same image).

When I switch IH2 off, all images are displayed. Then I swith it back on and nothing.

As it shows as expected when IH2 is switched off then my images must be in the right loaction.

When IH2 switched on , If I look at the script for a page the images are being taken from the bmz_cache folder and they are there.

I have searched and searched. I am now really confused, tired, and imagine its a really simple thing but I cant for the life of me see what is wrong.

Please help !

Thanks

Um when i try to view one of the images created by imagehandler I get a 500 Server error

http://shopforcostumes.co.uk/bmz_cac...ge.100x104.jpg

That means something is configured wrong,
if the image is there it should show up
if the image isn't there it should be a 404 error,

what are the permissions on the folders set to?

You say images are being written to that folder, can you access them directly like the above

What size are your product images? the ones you uploaded, as in the filesize files over 1mb can cause issues

as there are "500" errors being generated, are there any debug files in the /cache folder on your site

[tpeck]

There are folder name errors in the readme file, and two folders are referred to as files. Maybe that has something to do with it.

[nigelt74]

There are folder name errors in the readme file, and two folders are referred to as files. Maybe that has something to do with it.

If there are errors, it helps to tell us what they are

[tpeck]

I'm struggling with this Rev 8d version too. The readme.html file purports to be for the "8d" version, but it soon reads "this new Rev 8c version" and "...BEFORE applying the new Image Handler2 for 1.3.x Rev 8c files to your store". Later we are told "...BEFORE you install the Rev 8c files..." and "If you followed these instructions to the letter, you are ready to begin using Image Handler2 for 1.3.x Rev 8c."

I thought I was about to install version 8d.

If you are applying a new version, surely the files included are ALL that version's - even if the majority of them are the same as the previous version. It makes it very hard to follow.

If we downloaded the "8c" version from overthehill.web, we don't need to upgrade except for a single file.

Well, OK. The "8d" version upgrades a single file from the "8c" version.

I am upgrading from "8b" to "8d", so it makes constant references to "8c" all the more confusing (except as history references).

The file and folder error references are in the Changelog:

(Rev 8b) The following files were deleted from the install package (they are now obsolete)
images/zoom.png
images/medium/zoom_MED.png
images/large/zoom_LRG.png
includes/template/default_template
includes/template/classic (if you are using the "Classic" template simply rename the YOUR_TEMPLATE folder as per the install instructions below)

The last two are folders, not files.

...and in the Upgrade instructions:

includes/template/classic

There is no folder /template/ as far as I can see.

Anyway, I had version 8b working well, but version "8d" (or "c" or whatever it thinks it is) has IH2 searching for large image files with an extension _LRG in the zencart/images/large/ folder. They aren't there.

Probably something stupid I have done, but the readme.html file doesn't exactly hold your hand.

[shop4costumes]

Um when i try to view one of the images created by imagehandler I get a 500 Server error

http://shopforcostumes.co.uk/bmz_cac...ge.100x104.jpg

That means something is configured wrong,
if the image is there it should show up
if the image isn't there it should be a 404 error,

what are the permissions on the folders set to?

You say images are being written to that folder, can you access them directly like the above

What size are your product images? the ones you uploaded, as in the filesize files over 1mb can cause issues

as there are "500" errors being generated, are there any debug files in the /cache folder on your site

Thanks Nigel - I "think" the issue was with the htaccess file.
If removed it worked.
I couldnt see anything wrong with the file. But read that this was meant to be a copy from the images folder.
So copied that across and hey presto.
Now the only difference between the 2 files is that the htacess file in the IH zip file has an additional line on line 33 where is says "Options - Indexes", the file I have now doesnt have this but is identical otherwise.
I'm hoping that it will now be okay and the absence of this one line isnt going to cause a major problem - at least it now looks to be working.

[tpeck]

According to the readme file, you need both the .htacess and .keep files in the bmz_cache folder. I had to manually ftp them.

[Minu]

I uploaded the IH2, and followed the installation procedure, it did not show in the admin>Tools to complete the installation.
Do I need to upload the Imagemajick into my core website for IH2 to work?

Thanks for your help

[DarkAngel]

I uploaded the IH2, and followed the installation procedure, it did not show in the admin>Tools to complete the installation.
Do I need to upload the Imagemajick into my core website for IH2 to work?

Thanks for your help

if you uploaded all the fiels to the right place--including the ones in the admin folder then it should show up under tools in admin

take a look again to make sure they are there on your server

a link to your site would be helpful too

[DivaVocals]

Thanks Nigel - I "think" the issue was with the htaccess file.
If removed it worked.
I couldnt see anything wrong with the file. But read that this was meant to be a copy from the images folder.
So copied that across and hey presto.
Now the only difference between the 2 files is that the htacess file in the IH zip file has an additional line on line 33 where is says "Options - Indexes", the file I have now doesnt have this but is identical otherwise.
I'm hoping that it will now be okay and the absence of this one line isnt going to cause a major problem - at least it now looks to be working.

It IS a copy form the default Zen Cart images folder..

Removing the options directive won't be a big issue.. your hosting company apparently doesn't allow you to use OPTIONS in your .htaccess file. This directive an additional layer of protection, but there are a few hosting companies that do not allow it's use..