Can't login to admin

[septimus]

I cannot see anything wrong with configure.php

I'll probably try a re-install.

[dbltoe]

Don't kill an ant with an atom bomb. Look to see if all files were uploaded to your site in the admin directory and make sure there are none that are 0 in size.

[septimus]

No zero byte files in admin.

I carried out another check and I found that I was not waiting long enough. From the moment I clicked the login button to the admin page being displayed took about 3 minutes. Of course, it should be near enough instantaneous so something is amiss.

I do know that my hosting company is carrying out some maintenance but I am not convinced this is the reason.

Anyhow, now that I was in admin I was able to carry out another test and that was to see if I can add a product and for that product to show an image. This failed and I wasn't surprised. Last week I installed osCommerce and I could not get this program to display an image. I joined the osCommerce forum but no one was able to solve my problem. I installed osCommerce twice but no luck.

I was hoping that I may have more luck with Zen Cart but sadly, no.

Unless I am able to add an image then I 'm afraid I'll have to stay with my current e-commerce software.

[dbltoe]

Unless you've personalized the admin page with a 5mb picture, it should pop up in 3 seconds
Go to admin --> configuration --> Logging and turn the display parse time to true. That will tell you how long the system is taking to load or obtain data from the database.
Can you give us a link?

[DogTags]

In admin, see if turning off auto-update checking (if enabled) makes a difference. I forget where it is set.

That might be it. I turned mine off for this reason, and admin login is zingy now.

HTH

[septimus]

Login again took over 3 mins. I turned on logging but not sure what to look for.

I cannot find anywhere that controls the checking for updates. The trouble is if I click anything within admin that causes the same effect as when I try to log in then I cannot do anything within admin for 3 mins. I am currently waiting for it to become responsive again.

I think I'll leave this for today and try again tomorrow.

[DogTags]

admin > config > my store > Show if version update available

[septimus]

A re-install of Zen Cart has cured the login problem. Enters admin immediately. I still cannot add images, though. I'll create a new post for this.

[enewbold]

I have just installed Zen Cart; no problems, no warnings. Default shop shows fine but I cannot login to admin. I have read all the posts that I could find on this forum but none have helped. I have used the 'resend password' feature and tried the new password but this did not help. SSL in the configure.php files are set to false. When trying to login the status bar at the bottom of the screen just tells me it is waiting for a response from my domain which it never gets. Should I delete everything and start again?

I have experienced the same identical problem. I can not login to the ADMIN page regardless of what I try. I have examined everything and can find no installation errors at all. This is EXTREMELY frustrating!

Ed Newbold
Columbus, OH

[Kim]

Ed -

Start by reuploading the Admin directory.

Can you login or create an account as a customer?