Zen Lightbox addon [Support Thread]

[algerdes]

Note that I have tried every combination that I can think of with the "Close on Image Click" and "Close on Overlay Click" with no luck. The Next/Prev buttons still only appear when moused over.

[niestudio]

Can you post a link to the site?

[Daisy]

Ive got a similar problem and when I view the site in firefox I cant see the Close option to close the image, yet when i view it in safari I can see the close button ok, how can I make it appear in firefox, thank you

[niestudio]

Ive got a similar problem and when I view the site in firefox I cant see the Close option to close the image, yet when i view it in safari I can see the close button ok, how can I make it appear in firefox, thank you

Please post a link to the site.
It's nearly impossible to troubleshoot without it.

[DarkAngel]

In my case the default behavior for the lightbox is set to show all the time.
The "Next" and "Prev" still do not show up until you mouse over them.
Is there anything else we can look for?

Since, in our situation, we need these to be on all the time, can the code be set to leave them on no matter what? (Just an idea.)

you should post a link to your site too as well as make sure all files were uploaded to your server.

what version of cart are you using and what version of lightbox too

[algerdes]

Can you post a link to the site?

Sorry about the delay.

http://www.mythreejewelz.com

[algerdes]

To the best of my knowledge all files have been uploaded.
The add-on works great except for the prev/next not sticking.
The zip package is marked zen_lightbox_1-6-3_1-5a.
I'm able to replicate this behavior on the site itself (mythreejewelz.com) and on my local/test system.
Note that they were independent installations, not cloned one to the other.

Thanks for any advice you can send my way.

[DarkAngel]

To the best of my knowledge all files have been uploaded.
The add-on works great except for the prev/next not sticking.
The zip package is marked zen_lightbox_1-6-3_1-5a.
I'm able to replicate this behavior on the site itself (mythreejewelz.com) and on my local/test system.
Note that they were independent installations, not cloned one to the other.

Thanks for any advice you can send my way.

ok, went to your store and is this a purchased template? First time seeing the additional images at the top of the page vs the bottom of description page.

I tried the one on http://www.mythreejewelz.com/index.p...&products_id=4

and the first image gives no lightbox, the other two do but they do not go from one to the other like they should, could you post your settings in admin?

[niestudio]

OK, I finally figured it out.
the latest update to the ZLB plugin had a folder of images removed.
To "fix" it now:
Go to your download of ZLB and find the [includes/templates/YOUR_TEMPLATE_FOLDER/images/zen_lightbox]
upload that 'zen_lightbox' folder to your ftp server into '/images'

I'll try to get a new version uploaded shortly

daniel

[DivaVocals]

OK, I finally figured it out.
the latest update to the ZLB plugin had a folder of images removed.
To "fix" it now:
Go to your download of ZLB and find the [includes/templates/YOUR_TEMPLATE_FOLDER/images/zen_lightbox]
upload that 'zen_lightbox' folder to your ftp server into '/images'

I'll try to get a new version uploaded shortly

daniel

MY BAD!! Did I break it when I updated it??? Soooooooooooooooooooooooooooooo sorry!!