I have searched several threads and found that others have had the very same issue I am about to describe but I have not seen a resolution, other than switching to AIM. Let me preface by saying that the site owner does not want to utilize AIM at this time due to not wanting cards submitted (even with SSL) on his site. So I am left with trying to figure this one out.
Zen Cart Version: 1.5.0
website url: allthingsdelivered-dfw.com
php 5.3
mySQL 5.5
SSL - Not yet installed, pending.
Host Company: Hostgator
When submitting credit card information on authorize.net's site, if a credit card is declined I am being directed to
https://secure.authorize.net/gateway/transact.dll. I can read through on the unformatted page that the card was declined and I confirmed with authorize.net that the transaction is processing on their end. However it appears as though the css is not being applied to the page. I have followed the set-up instructions by going to:
http://www.zen-cart.com/content.php?...payment-module. All url's have been removed from response/receipt, relay response, and silent post url. To be sure, I called authorize.net and verified with them that they are seeing blank url's. Time zone is correct on the server and I am not receiving any errors upon checkout (just unformatted w/out .css) and the error log is not displaying anything other than the card was declined in the cache folder. The site is in production mode and offsite. Oh yea, when the card is approved, no issue. This is the first SIM I am setting up as most of the other sites are using first data or AIM. I hope I included enough information to receive some feedback. If I missed a thread that resolves this issue, please pass on as I couldnt' find one. If I can't get this resolved, I will do my best to talking the site owner into going AIM. Thanks again.
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