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  1. #1771
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by w2e View Post
    how come when i export a file, it is automatically owned by "nobody"?
    when i click download, i get "You don't have permission to access *.* on this server?" even if i chown, and chmod to 777, i still cannot download the file?
    (i moved /temp into admin, and i have no problem opening EP4)
    Believe either in the little bit of direction provided or definitely in this forum, if you check your .htaccess rules and ensure that you are not preventing .csv files from being transferred/read... Would look for/see: jpg |gif etc...
    ZC Installation/Maintenance Support <- Site
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  2. #1772
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by w2e View Post
    how come when i export a file, it is automatically owned by "nobody"?
    when i click download, i get "You don't have permission to access *.* on this server?" even if i chown, and chmod to 777, i still cannot download the file?
    That's a consequence of how your hosting company configured your webserver. Contact them for help in understanding why they did that. (It's an old-style configuration, which might suggest your server could use some modernization to keep up with the times.)
    .

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  3. #1773
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by DrByte View Post
    That's a consequence of how your hosting company configured your webserver. Contact them for help in understanding why they did that. (It's an old-style configuration, which might suggest your server could use some modernization to keep up with the times.)
    Or perhaps a BETTER more MODERN webhost is in order..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #1774
    Join Date
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by DrByte View Post
    That's a consequence of how your hosting company configured your webserver. Contact them for help in understanding why they did that. (It's an old-style configuration, which might suggest your server could use some modernization to keep up with the times.)
    thing is that after i manually chown and chmod, i still cannot download...?

  5. #1775
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    Default Re: EasyPopulate 4.0 Support Thread

    Not surprised. User 'nobody' has restrictions.
    It's a server thing.

    The root user might have to alter the permissions in order to have them take effect.
    Or, the hosting company could change the way Apache is configured so that stops happening, but that change affects other users and has security implications, and if the server administrator doesn't know much about security then they'll probably refuse to make the change.

  6. #1776
    Join Date
    Jul 2012
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by w2e View Post
    thing is that after i manually chown and chmod, i still cannot download...?
    In the meantime (and sorry to push through for operation) it should be possible for you to ftp the file(s) off of the server, or if the utility to edit the file(s) is able to "safely" do so they could be manipulated remotely. Whatever the case, it appears that cause of the current problem has been identified to be unrelated to EP4, is a server side issue, and something is to be done about it. I say though, why stop progress when it is possible to move on even if it has some difficulties for now... :) just your friendly neighborhood cheer crowd to keep you going. :)
    ZC Installation/Maintenance Support <- Site
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  7. #1777
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    Default Re: EasyPopulate 4.0 Support Thread

    Version 4.0.28 has been posted to github. This version accomplishes two actions. 1) will bypass the use of mb_internal_encoding if it is not activated. A message (although not large) will be present on the EP4 admin tools window.. The effects of not having this functionality implemented (site/server/php.ini related) does not appear to be heavily documented; however, routine functionality remains. 2) The code has been modified to open (extend) functionality to all versions of ZC at or above 1.5.3. Again, this is an extension of functionality, no functionality has been removed from previous versions of ZC... There are 2 new files that will need to be installed if not previously installed by other plugins. They are based/named from what was published by lat9. There were a few minor corrections made to the commented text, but no change to functionality. EP4 will send tracking requests for all insertion and update actions made to the database.

    Anyways, 4.0.28 may be obtained from: https://github.com/mc12345678/EasyPopulate-4.0 currently, but hopefully from: https://github.com/chaddro/EasyPopulate-4.0. General directions are provided in the first post of this thread.

    There are no configuration window changes made from 4.0.27; however, if the option to Export URI with Prod and or Cat is not in your list of configuration options, then upon copy of the files to your server, it would be recommended to select the uninstall followed by install links when at the tools->Easy Populate 4 window.

    Otherwise, file replacement/upload is all that is necessary to upgrade from 4.0.27 to 4.0.28. Again, the updated code will still work on older versions of ZC, but now will also work on ZC 1.5.4.
    ZC Installation/Maintenance Support <- Site
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  8. #1778
    Join Date
    Dec 2014
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    Odessa Texas
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    Default Re: EasyPopulate 4.0 Support Thread

    Hello,

    I am adding new products to my site, I am adding the model and image manually and then doing an update with Easy Populate 4 to fill in the name, description, quantity, weight, and price in that order using open office with.

    Character set: Unicode (UTF-8)
    Separated by: Comma Text delimiter "

    Everything except the description is updating fine. I am using v_products_description_1 with no spaces before or after, every once in awhile it will update properly.

    I am using

    Zen Cart 1.5.3
    Easy Populate 4.0.24 Beta 7-15-2014
    PHP 5.4.29 (zend2.4.0)
    MySQL 5.5.36-cll-lve
    Host Webdev Fish

    I had my store installed by New Age Wholesale, from the best I can tell they used Zen Cart 1.5.0 on 5/27/2012 and then updated to 1.5.1 then 1.5.2 then to 1.5.3 all updates were performed on 7/17/2014. I had the store installed about 2 months ago.
    I have found no debug logs.

    If you need it my URL is www.3rdips.com
    This is my first website and I am and I am very new at this so I don't know if I am making a mistake or if there is some other issue

    Thank you.

  9. #1779
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    Default Re: EasyPopulate 4.0 Support Thread

    Quote Originally Posted by Third Eye View Post
    Hello,

    I am adding new products to my site, I am adding the model and image manually and then doing an update with Easy Populate 4 to fill in the name, description, quantity, weight, and price in that order using open office with.

    Character set: Unicode (UTF-8)
    Separated by: Comma Text delimiter "

    Everything except the description is updating fine. I am using v_products_description_1 with no spaces before or after, every once in awhile it will update properly.

    I am using

    Zen Cart 1.5.3
    Easy Populate 4.0.24 Beta 7-15-2014
    PHP 5.4.29 (zend2.4.0)
    MySQL 5.5.36-cll-lve
    Host Webdev Fish

    I had my store installed by New Age Wholesale, from the best I can tell they used Zen Cart 1.5.0 on 5/27/2012 and then updated to 1.5.1 then 1.5.2 then to 1.5.3 all updates were performed on 7/17/2014. I had the store installed about 2 months ago.
    I have found no debug logs.

    If you need it my URL is www.3rdips.com
    This is my first website and I am and I am very new at this so I don't know if I am making a mistake or if there is some other issue

    Thank you.
    Thank you for the detail. A quick sidenote, the various versions of update that all happened on one day is a result of a database upgrade (expected output); however, the timing doesn't seem right with the rest of the description. I don't think though that the fact that they passed on a previously built database is the cause of your current issue.

    Would you be able to provide at least two rows of data (plus headers), where at least one row is successful and at least one row is not with regards to the description_1 field? My guess is that there are special characters included in the unsuccessful row that are not properly escaped before saving the file.
    ZC Installation/Maintenance Support <- Site
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  10. #1780
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    Default Re: EasyPopulate 4.0 Support Thread

    Asked in another forum:
    Quote Originally Posted by w2e View Post
    so what is the column v_products_url_1 (EP4) for?
    This is the language specific uri that is available at the bottom of a product info page to typically be used for taking a customer to another page related to the product.
    ZC Installation/Maintenance Support <- Site
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