Net and Gross price problem

This is probably been asked a million times but I cannot find any real answers. In my catalogue even though I have taxable goods selected it does not show the net and the gross price as being different. I have put the show tax in admin as true, then false, then change price based on shipping/billing/store, I have rechecked changed and rechecked again with no avail. PLEASE HELP! I am running ver 1.3.8a

:frusty:

The tax showing the Net/Gross on the Price is based on Store Address ... and the configured Tax Rates that you have setup ...

Make sure that you have defined the Zones correctly and that the priority is set to 1 ...

Ajeh:

The tax showing the Net/Gross on the Price is based on Store Address ... and the configured Tax Rates that you have setup ...

Make sure that you have defined the Zones correctly and that the priority is set to 1 ...

I have done all of the above and nothing has changed????? Any other ideas?? Please:no:

You are setting the Product as:
Tax Class: TAXABLE GOODS

And your Shop is in the same Zone as your defined Tax Zone?

And your defined Tax Zone does have a Tax Rate set up for it?

Do you see tax "anywhere" in the Admin or Catalog of your site?

What Tax Zone did you define and at what rate?

What are your settings in the Configuration ... My Store ... for the Taxes? Defaults are:

Tax Decimal Places 0
Display Prices with Tax false
Display Prices with Tax in Admin false
Basis of Product Tax Shipping
Basis of Shipping Tax Shipping
Sales Tax Display Status 0

Hi,

We also seem to have the same problem - v1.3.7

The tax is calculating correctly but the price(inc) and total(inc) columns on the invoice are showing the net values. The tax amount on the totals line at the bottom is right.

The problem is possibly on the following line on invoice .php?

      '        <td class="dataTableContent" align="right" valign="top"><b>' .
                  $currencies->format(zen_add_tax($order->products[$i]['final_price'], $order->products[$i]['tax']), true, $order->info['currency'], $order->info['currency_value']) .
                  ($order->products[$i]['onetime_charges'] != 0 ? '<br />' . $currencies->format(zen_add_tax($order->products[$i]['onetime_charges'], $order->products[$i]['tax']), true, $order->info['currency'], $order->info['currency_value']) : '') .
                '</b></td>' . "\n" .

Cheers

Digging a little deeper - the functions_taxes file -

// Add tax to a products price based on whether we are displaying tax "in" the price
function zen_add_tax($price, $tax) {
global $currencies;
if ( (DISPLAY_PRICE_WITH_TAX == 'true') && ($tax > 0) ) {
return zen_round($price, $currencies->currencies[DEFAULT_CURRENCY]['decimal_places']) + zen_calculate_tax($price, $tax);
} else {
return zen_round($price, $currencies->currencies[DEFAULT_CURRENCY]['decimal_places']);
}
}

always seems to return the else condition....

thus DISPLAY_PRICE_WITH_TAX == 'true' must not be true...

Slightly off topic

tax and discount completely mess up....:censored:

Ajeh:

You are setting the Product as:
Tax Class: TAXABLE GOODS

And your Shop is in the same Zone as your defined Tax Zone?

And your defined Tax Zone does have a Tax Rate set up for it?

Do you see tax "anywhere" in the Admin or Catalog of your site?

What Tax Zone did you define and at what rate?

What are your settings in the Configuration ... My Store ... for the Taxes? Defaults are:

I have changed all the above and it still doesn't show net and gross prices as being any different. :frusty: I am really at wits end and don't know how to fix it, everything seems the same in tax zones, store zones etc.

What is the Zone for your Shop?

What is the Zone for your Taxes?

Also check that the Priority is set to 1 ...

Ajeh:

What is the Zone for your Shop?

What is the Zone for your Taxes?

Also check that the Priority is set to 1 ...

Zone Shop = Australia
Tax Zone = Australia
Priority = 1

:frusty:

What are your details for your Australia Zone?

Ajeh:

What are your details for your Australia Zone?

Zone
Zone Name: Australia
Zone Code: AU
Country: Australia

Zone Definition
Zone Name: Australia
Description: GST 10%
**
Tax Classes**
Tax Class Title: Taxable Goods
Description: GST 10%

Tax Rates
Tax Class Title: Taxable Goods
Zone: Australia
Tax Rate %: 10.0000
Description: GST
Priority:1

In My Store

Display Prices with Tax: True
Display Prices with Tax in Admin: True
Basis of Product Tax: Store
Basis of Shipping Tax: Store
Sales Tax Display status: 1
Store Status: 0

Any ideas???? :shocking:

If you look at:

Zone Definition
Zone Name: Australia
Description: GST 10%

what are the settings under the Details for this?

Ajeh:

What are your details for your Australia Zone?

Zone Name: Australia
Zone Codes: AU
Country: Australia

:huh:

Go to your Admin ...

Go to Locations / Taxes ... Zones Definitions ...

Click on the Zone you made ...

Click on DETAILS ...

What do you see on the right panel of the screen?

Do you see setup:

Country: Australia
Zone: All Zones

Ajeh:

Go to your Admin ...

Go to Locations / Taxes ... Zones Definitions ...

Click on the Zone you made ...

Click on DETAILS ...

What do you see on the right panel of the screen?

Do you see setup:

:clap::clap::clap:

Thank you thank you thank you

I never even noticed the details there, that was the problem, it was set for Florida. Thank you so much for your wisdom. Your the best.

Thank you for the update ... :smile:

I thought that is what was missing and that perhaps you were not quite understanding what it was I wanted you to look at ... so I figured that often a click for click walk might help lead to the errant settings ... :lamo:

Ajeh:

The tax showing the Net/Gross on the Price is based on Store Address ... and the configured Tax Rates that you have setup ...

Make sure that you have defined the Zones correctly and that the priority is set to 1 ...

hello iv just instaled the softwear and i put somthing for $2.00

i test checkout this is what i got the tax is not showing up
i live in wa state tax is 6.8% iv done the zone and set up everythang please help ?????????????
my email address is [email protected]
web site is https://www.timebandet.org

Your Total
$2.00Sub-Total:

$0.00Store Pickup (Walk In):

$0.00Sales Tax:

$0.00:

$2.00Total:

If you look at the Tax Rates, what are the settings that you have for it?

I have an odd situation occurring. I have zencart set up on my live site, and also on a test / setup site. When I look at any product setup page in my live site admin, the gross price has the tax rate applied to the net price, correctly. Whereas in the admin for my test / setup site, it does not. Nevertheless, on the actual test / setup site, the products show inclusive of tax.

I have compared, line-by-line, the various tax settings under Configuration / My Store and Locations/Taxes / Zone Definitions and Tax Rates.. across both admin sites (test and live), and they are identical.

Any tips on where else I should look? Seems very odd!

Thanks.

Ajeh:

Go to your Admin ...

Go to Locations / Taxes ... Zones Definitions ...

Click on the Zone you made ...

Click on DETAILS ...

What do you see on the right panel of the screen?

Do you see setup:

Thank you soo much... I had set up products inc tax (nz GST) but when logged in as a customer prices displayed excl tax.... until I changed the zone.... to ALL ZONES.... not just New Zealand:clap: