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HOW to set up NOT authorized for new customers?

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19 Nov 2009, 11:23 PM
#1
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HOW to set up NOT authorized for new customers?

Can anybody advice me how to set up default authorization value to **NOT authorized **for new customers with no exception? THANK YOU


SharkiShadow, Mike

19 Nov 2009, 11:39 PM
#2
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Re: HOW to set up NOT authorized for new customers?

Would anybody be so kind to help me HOW to set up default authorization status to NOT authorized for all new customers?
I need in Admin-Config-Customers-Auth status 0.
Thank you..


SharkiShadow, Mike

20 Nov 2009, 10:58 AM
#3
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Re: HOW to set up NOT authorized for new customers?

If I understand the question, you would set Admin - Configuration - Customer Details - Customer Approval Status to 1

23 Nov 2009, 3:59 PM
#4
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Re: HOW to set up NOT authorized for new customers?

I'm having some trouble with this too...I want the prices to show AND the "add to cart" option available. When users go to checkout, that's when they must "authorize"/sign up to buy...

I can either get the prices only and the contact us or the must login to see prices...and I've tried all the above options, 0 thru 3. Please help? Maybe there's another place I'm supposed to check the cart option or ...?

-Terri

23 Nov 2009, 4:08 PM
#5
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Re: HOW to set up NOT authorized for new customers?

TLChambers:

I'm having some trouble with this too...I want the prices to show AND the "add to cart" option available. When users go to checkout, that's when they must "authorize"/sign up to buy...

That's normal Zencart behavior. Visitors can shop and add stuff to their cart, but must log in or create an account to check out. Is that what you want?

24 Nov 2009, 6:39 AM
#6
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Re: HOW to set up NOT authorized for new customers?

Well, I cannot get the prices to show up AND the option to "Add to cart" at the same time. It should be possible, but I cannot figure it out?!

24 Nov 2009, 12:21 PM
#7
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Re: HOW to set up NOT authorized for new customers?

Hi all, I would like to explain what I want.
I have set up in Config - Customers - Auth. status to 0.
I need it to show some prices some not(only for authorized). But I need set up auth. status for all new customers to NON Authorized (red button in admin-customers) - to approve them to see what I want EVEN Auth. status is set to 0. CAN Anybody help with that default auth. status?

Thanks for all ideas
Mike


SharkiShadow, Mike

24 Nov 2009, 4:05 PM
#8
ajeh avatar

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Re: HOW to set up NOT authorized for new customers?

You need to spell this out a little clearer ...

1 I come in as a visitor and am not logged in, what should I see? Can I add to cart?

2 I come in as a visitor and login, but I am not Authorized, what should I see? Can I add to cart?

3 I come in as a visitor and login, and I am Authorized, I am assuming now I should see everything and be able to buy ...

Linda McGrath
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24 Nov 2009, 9:31 PM
#9
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Re: HOW to set up NOT authorized for new customers?

Hi, you come as not logged visitor, you create your new account as new user (no matter what you see) I need you to be as not autorized user and I need 0 in config-customers-auth status. Because in this case all new are authorized. That is my problem.
I need this for special purpose program to manage categories visibility indipendently.
Thank you very much.


SharkiShadow, Mike

24 Nov 2009, 11:28 PM
#10
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Re: HOW to set up NOT authorized for new customers?

Maybe it would help if you could explain why are you wanting to use Authorization if you want the customer to be immediately authorized when they create an account?

You say:

I need you to be as not autorized user and I need 0 in config-customers-auth status.

How can you be a "NOT authorized" ... if you are set to 0 which is an "authorized" customer?

Linda McGrath
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25 Nov 2009, 5:29 AM
#11
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Re: HOW to set up NOT authorized for new customers?

wow, this is all tricky. I guess I need to ask what does it mean to be an authorized customer.

I'd like previous clients to be able to logon and access their account and such...

but give the browser/visitor the capability to see the prices and the add to cart option then when they go to checkout, that's when they create an account and all that (which is what I thought meant to be authorized...?)...but I cannot get that capability on my site?
Thanks!

25 Nov 2009, 5:53 AM
#12
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Re: HOW to set up NOT authorized for new customers?

Then it sounds like you do not need the Authorization Feature at all ...

The Authorization is designed for when you want to force customers to make an account to either Add to Cart or to See Prices ...

If you want a guest to be able to Add to Cart and See Prices ... then be able to create/login and ... then just run the store as it normally would run and not even use the Authorization Feature ...

Linda McGrath
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25 Nov 2009, 8:16 AM
#13
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Re: HOW to set up NOT authorized for new customers?

Thank you Linda, I think that helps.

Now bear with me, can you quickly name the menu options that I need to find between the authorization not needed and then to have the add to cart option on? and prices displayed? I'm beginning to feel that these three are in different places, right? I'm still learning where everything is and under what menu option...but I'll get there, eventually! Thanks again! :blush:

25 Nov 2009, 8:15 PM
#14
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Re: HOW to set up NOT authorized for new customers?

Configuration ... Customer Details ...

Customer Approval Status - Authorization Pending
Customer must be Authorized to shop
0= Not required
1= Must be Authorized to Browse
2= May browse but no prices unless Authorized
3= Customer May Browse and May see Prices but Must be Authorized to Buy

It is recommended that Option 2 or 3 be used for the purposes of Spiders

Also related depending on what you want are:

Customer Shop Status - View Shop and Prices
Customer must be approved to shop
0= Not required
1= Must login to browse
2= May browse but no prices unless logged in
3= Showroom Only

It is recommended that Option 2 be used for the purposes of Spiders if you wish customers to login to see prices.

And there are various settings for the header, sideboxes and footer that you can use if Authorization is used ...

Linda McGrath
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26 Nov 2009, 10:58 PM
#15
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Re: HOW to set up NOT authorized for new customers?

Hi, that is the goal.. I need 0 in global set up. Because I am using independently managed categories(view prices and cart - 3 options-no restrictions, login, auth). To work this properly I need 0 in global settings but default auth. state to Non auth.
That is the problem. I see the logical question. I got it.. Well, if you have some advice how to solve it I would appreciate it very much.
And Why? Because I need some categories to be visible with prices but not cart, others I need to be restricted to see prices after login, other I need to see prices and cart.. I solve that, but default state of auth. is my problem. Because my soft works only when global status of auth. is set up to 0.


SharkiShadow, Mike

27 Nov 2009, 12:25 AM
#16
ajeh avatar

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Re: HOW to set up NOT authorized for new customers?

Let's take this real slow ...

I come to your site for the first time ... I am a guest ...
Can I see prices or add to cart?

I come to your site for the first time ... I am a guest ... I create an account ...
Can I see prices or add to cart?

Linda McGrath
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27 Nov 2009, 2:53 AM
#17
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Re: HOW to set up NOT authorized for new customers?

As Ajeh has already said, the settings under Admin->Configuration->Customer Details->Customer Approval Status - Authorization Pending are the key.
The value you choose there is the value that is assigned to a new customer's account when it is created.
So, if you want new customers to get a "0", which means no restrictions, then set it to 0.
If you want new customers to be set to a different value, choose that value for the setting.

.
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29 Nov 2009, 10:16 PM
#18
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Re: HOW to set up NOT authorized for new customers?

Well, I have solve it, just switch off global autorization. Write some code and it works. Now I have What I wanted here to help with. I can independtly set up any category access(prices after loging, buying after auth., no limits). Thank you for your time but thing as you can do it not dozens of reason why it cannot be done. :oops:


SharkiShadow, Mike

30 Nov 2009, 2:18 AM
#19
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Re: HOW to set up NOT authorized for new customers?

I don't recall ever seeing a clear description of what you needed vs what the system already does for you.
But, I'm glad you found a solution for whatever it was you were trying to do.

.
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8 May 2010, 7:07 AM
#20
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Re: HOW to set up NOT authorized for new customers?

I'm trying to achieve the same thing as Sharki (I've already tried PMing him/her to get some info), and I'm not looking to cross-post as I have already replied to http://www.zen-cart.com/forum/showthread.php?p=880981another thread[/quote], but it's not regarding user permissions, although they are tied together in terms of the end-result. I'm just hoping that someone here may still have this thread on a notifier and pop back in with any insight!

I have a ZC install and here are my required scenarios:

  • both registered and unregistered users must be able to browse the store with NO PRICES, add items to the cart and submit it as an estimate to get a call-back from the staff for a quote on their total

  • users can register but will not get authorized by defauly to see store prices, they must be approved by staff

  • authorized users must be able browse the store WITH PRICES, add items to the cart and submit the order as a PO

There is NO delivery as all items are pick-up in-store only.

I've done some hacking around to the core files and been able to figure out some of the items, but it's messy and upgrades (such as the 1.3.9b patch) require me to do a compare-and-merge so as to get the benefits of the update without losing any work I've already done.

For those who are wondering why I'm looking to do this ... it's a system I'm putting together for a client who operates a small nursery (garden) supply store and they don't want customers off the street being able to place orders (but they can generate a "shopping list" and quote for an estimate), whereas established business parteners (landscapers, gardeners) can make purchase orders which will be processed by the staff.

Any ideas / thoughts would be appreciated.