Beanstream or CP Shipping Module? 64 Character Limit

Hey guys...

Just had one transaction get refused by Beanstream. Error is as follows:

Shipping method must be less than 64 characters

• Your credit card could not be authorized for this reason. Please
  correct the information and try again or contact us for further
  assistance.

So it turns out that the shipping option he has selected is:

Canada Post (1 box(es)) (Domestic Lettermail: estimated 2-4 business days):

OBVIOUSLY more than 64 characters...

Problem is I can't find where that is being generated. In my "/includes/languages/english/modules/shipping/canadapost.php"

I have already changed:

define('MODULE_SHIPPING_PACKAGING_RESULTS', ' box(es) to be shipped');

to:

define('MODULE_SHIPPING_PACKAGING_RESULTS', ' box(es)');

And I can't find any reference to this or a "Letter" module component in the Beasnstream payment module.

Any help directing me to where the shipping description is generated greatly appreciated!

In ./includes/modules/payment/beanstream.php, try changing the two references to

$order->info['shipping_method']

to (say)

substr($order->info['shipping_method'], 0, 30);

OK..I found the line but am code-weak and am not sure how to add what you suggested.

What I change it to:

'shipName' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'],
                         'shipAddress1' => $order->delivery['street_address'],
                         'shipAddress2' => $order->delivery['suburb'],
                         'shipCity' => $order->delivery['city'],
                         'shipProvince' => $province_code_ship,
                         'shipPostalCode' => $order->delivery['postcode'],
                         'shipCountry' => $order->delivery['country']['iso_code_2'],
                        [B] 'substr($order->info['shipping_method'], 0, 30);[/B]

Original

'shipName' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'],
                         'shipAddress1' => $order->delivery['street_address'],
                         'shipAddress2' => $order->delivery['suburb'],
                         'shipCity' => $order->delivery['city'],
                         'shipProvince' => $province_code_ship,
                         'shipPostalCode' => $order->delivery['postcode'],
                         'shipCountry' => $order->delivery['country']['iso_code_2'],
                         'shippingMethod' => $order->info['shipping_method'];

Is this how it's supposed to look?

When I make the code changes I get this error:

Parse error: syntax error, unexpected '(', expecting ')' in /home/neitarms/public_html/includes/modules/payment/beanstream.php on line 338

in the administrator back end, Payment module page. Only three Authorize.net modules load, all the rest don't load.

This is my line 338:

'substr'($order->info['shipping_method'], 0, 30);

No, you should have replaced ONLY EXACTLY what swguy told you, not the entire line.

OK. I just replaced the code, not the whole line.

Still get the same error:

Parse error: syntax error, unexpected ';', expecting ')' in /home/neitarms/public_html/includes/modules/payment/beanstream.php on line 338

Here is the code as it looks now:

if (isset($order->delivery['street_address']) && $order->delivery['street_address'] != '') {
      $shipping_data = array(
//                         'deliveryEstimate' => $order->delivery['shipping_method'],
                         'shipName' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'],
                         'shipAddress1' => $order->delivery['street_address'],
                         'shipAddress2' => $order->delivery['suburb'],
                         'shipCity' => $order->delivery['city'],
                         'shipProvince' => $province_code_ship,
                         'shipPostalCode' => $order->delivery['postcode'],
                         'shipCountry' => $order->delivery['country']['iso_code_2'],
                         'shippingMethod' => substr($order->info['shipping_method'], 0, 30);
    } else {
      $shipping_data = array();
    }
    $extra_data = array(
                         'shippingMethod' => substr($order->info['shipping_method'], 0, 30),
                         'trnComments' => 'Website Order', // $order->info['comments'],
                         // Additional Merchant-defined variables go here
                         'ref1' => $_SESSION['customer_id'],
                         'ref2' => $order_time,
                         'ref3' => zen_get_ip_address(),
                         'ref4' => $sessID,
                         'customerIp' => zen_get_ip_address()
                          );

The first changed line you have

'shippingMethod' => substr($order->info['shipping_method'], 0, 30);

change to:

'shippingMethod' => substr($order->info['shipping_method'], 0, 30)
);

OK. I used Dreamweaver to figure out the error.

Line needed to be:

substr($order->info['shipping_method'], 0, 30));

Was missing bracket.

Code that lets me load the page is now:

if (isset($order->delivery['street_address']) && $order->delivery['street_address'] != '') {
      $shipping_data = array(
//                         'deliveryEstimate' => $order->delivery['shipping_method'],
                         'shipName' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'],
                         'shipAddress1' => $order->delivery['street_address'],
                         'shipAddress2' => $order->delivery['suburb'],
                         'shipCity' => $order->delivery['city'],
                         'shipProvince' => $province_code_ship,
                         'shipPostalCode' => $order->delivery['postcode'],
                         'shipCountry' => $order->delivery['country']['iso_code_2'],
                         'shippingMethod' => substr($order->info['shipping_method'], 0, 30));
    } else {
      $shipping_data = array();
    }
    $extra_data = array(
                         'shippingMethod' => substr($order->info['shipping_method'], 0, 30),
                         'trnComments' => 'Website Order', // $order->info['comments'],
                         // Additional Merchant-defined variables go here
                         'ref1' => $_SESSION['customer_id'],
                         'ref2' => $order_time,
                         'ref3' => zen_get_ip_address(),
                         'ref4' => $sessID,
                         'customerIp' => zen_get_ip_address()
                          );

Will update after testing this evening.

Thanks folks!

swguy:

In ./includes/modules/payment/beanstream.php, try changing the two references to

$order->info['shipping_method']

to (say)

substr($order->info['shipping_method'], 0, 30);

Thanks!

Can you tell me what this actually does? LOL

:D

Sends only the first 30 characters of the shipping method.

Please let us know the status of your testing. Thanks!

Brilliant! That solved my problem too!! Thank you very much!!!
:smile:

Hello ... I'm getting the same error. I've followed your instructions and changed the two strings in beanstream.php:

'shippingMethod' => substr($order->info['shipping_method'], 0, 30)

but I'm still getting this error:

Shipping method must be less than 64 characters

• Your INTERAC® card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.

I'm using version 1.3.9g and the Canada Post module. Site is located at https://www.mysocksrock.ca. The error doesn't occur when using the "Walk in" shipping method.

Any ideas how to fix this? Is it possible to change to 128 chars?

Thanks in advance,
Chris

Okay, i fixed this. In /includes/classes/order.php I changed the following (line 614):

'shipping_method' => $this->info['shipping_method'],
TO
'shipping_method' => substr($order->info['shipping_method'], 0, 30),

This was in addition to the change suggested by swguy above.

Chris

Hello...i have updated both files so that my code currently looks like this in /includes/modules/payment/beanstream.php:

   $shipping_data = array(
//                         'deliveryEstimate' => $order->delivery['shipping_method'],
                         'shipName' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'],
                         'shipAddress1' => $order->delivery['street_address'],
                         'shipAddress2' => $order->delivery['suburb'],
                         'shipCity' => $order->delivery['city'],
                         'shipProvince' => $province_code_ship,
                         'shipPostalCode' => $order->delivery['postcode'],
                         'shipCountry' => $order->delivery['country']['iso_code_2'],
                         [B]'shippingMethod' => substr($order->info['shipping_method'], 0, 30)); [/B]    
    } else {
      $shipping_data = array();
    }
    $extra_data = array(
                         [B]'shippingMethod' => substr($order->info['shipping_method'], 0, 30));[/B]                         
                         'trnComments' => 'Website Order', 
                         // $order->info['comments'],
                         // Additional Merchant-defined variables go here
                         'ref1' => $_SESSION['customer_id'],
                         'ref2' => $order_time,
                         'ref3' => zen_get_ip_address(),
                         'ref4' => $sessID,
                         'customerIp' => zen_get_ip_address()
                          );

And My code looks like this in /includes/classes/order.php after I changed the recomended line 614:

'shipping_method' => substr($order->info['shipping_method'], 0, 30),

And i still get the error message:
•Shipping method must be less than 64 characters

• Your INTERAC® card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.

I am Lost and dont know what else to change unless someone can see something that i am missing. Your help is greatly apprecated!

Figured it all out...its all about the brakets and closing the open code!
:clap:

This is how i solved the issue on my site. Go to \includes\modules\payment\beanstream.php and replace line of 656 to line 702 with the below code however I did not change the \includes\classes\order.php. Changing that file caused additional errors.

  $shipping_data = array(

// 'deliveryEstimate' => $order->delivery['shipping_method'],

                     'shipName' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'],

                     'shipAddress1' => $order->delivery['street_address'],

                     'shipAddress2' => $order->delivery['suburb'],

                     'shipCity' => $order->delivery['city'],

                     'shipProvince' => $province_code_ship,

                     'shipPostalCode' => $order->delivery['postcode'],

                     'shipCountry' => $order->delivery['country']['iso_code_2'],

                     'shippingMethod' => substr($order->info['shipping_method'],0,30));

} else {

  $shipping_data = array();

}

$extra_data = array(

                      'shippingMethod' => substr($order->info['shipping_method'], 0, 30),

                     'trnComments' => 'Website Order', 
					 // $order->info['comments'],

                     // Additional Merchant-defined variables go here

                     'ref1' => $_SESSION['customer_id'],

                     'ref2' => $order_time,

                     'ref3' => zen_get_ip_address(),

                     'ref4' => $sessID,

                     'customerIp' => zen_get_ip_address()

                      );

Hello All,

I just had a call from a customer flagging this 64 character issue....I made the change to my beanstream.php file, uploaded it and now my beanstream module has disappeared from the admin and any order that used beanstream is a blank page. I tried reverting back to the original file and everything is still blank. Has anyone bumped into this or can someone please recommend a solution?

Any help is appreciated. Thank you.
Paul

kcb410:

Hello All,

I just had a call from a customer flagging this 64 character issue....I made the change to my beanstream.php file, uploaded it and now my beanstream module has disappeared from the admin and any order that used beanstream is a blank page. I tried reverting back to the original file and everything is still blank. Has anyone bumped into this or can someone please recommend a solution?

Any help is appreciated. Thank you.
Paul

Sorry Guys...panicked. I just downloaded the original file set and replaced my beanstream.php file and everything is okay.

swguy:

In ./includes/modules/payment/beanstream.php, try changing the two references to

$order->info['shipping_method']

to (say)

substr($order->info['shipping_method'], 0, 30);

Hello Everyone,

Does anyone know if this fix still works with Zen 139h? I notice it's a couple of years old.

I've tried it a couple of times and when I try to process a payment I just get a blank page.

Any help or comment would be appreciated. Thank you!

Zen 139h
PHP Version: 5.3.10
MySQL 5.0.95