Forums / General Questions / Question on login Page

Question on login Page

Views: 1,522

Results 1 to 20 of 25
26 Dec 2011, 10:32 PM
#1
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Question on login Page

If you take a look at my login page at:

http://www.morrisgiftshop.biz/index.php?main_page=login

Why does it show 3 different options like:

New Customers:
Have a paypal account or create a account with "XXXXX"

Returning Customers.

Why does it have paypal on the login page?

26 Dec 2011, 10:45 PM
#2
rescoccc avatar

rescoccc

Totally Zenned

Join Date:
May 2010
Location:
WA State
Posts:
1,700
Plugin Contributions:
2

Re: Question on login Page

I checked it in IE8 and Chrome, and I'm not seeing anything about PayPal. Looks like a normal Zen Cart login/new account page.

The best way to learn is to try stuff. But, back it up first.

26 Dec 2011, 10:46 PM
#3
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

Try it again

26 Dec 2011, 10:48 PM
#4
rescoccc avatar

rescoccc

Totally Zenned

Join Date:
May 2010
Location:
WA State
Posts:
1,700
Plugin Contributions:
2

Re: Question on login Page

Still normal

The best way to learn is to try stuff. But, back it up first.

26 Dec 2011, 10:51 PM
#5
rescoccc avatar

rescoccc

Totally Zenned

Join Date:
May 2010
Location:
WA State
Posts:
1,700
Plugin Contributions:
2

Re: Question on login Page

I just added an item to my cart and went to the login page. Now it has the three options, including PayPal. This is normal behavior when you have PayPal Express installed.

The best way to learn is to try stuff. But, back it up first.

26 Dec 2011, 10:51 PM
#6
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

You don't see anyting with PayPal on that page saying this:

Have a PayPal account? Want to pay quickly with a credit card? Use the PayPal button below to use the Express Checkout option.

and have a Paypal logo that goes directly to PayPal?

27 Dec 2011, 1:08 AM
#7
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
Location:
West Coast, North America
Posts:
26,678
Plugin Contributions:
0

Re: Question on login Page

The third option shows on the login page because you have PayPal Express Chrckout activated.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

27 Dec 2011, 3:24 AM
#8
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

Right,,, but if they click on that option will they be redirected back to the website after they make a payment? But the problem is when a guest adds a item to the shopping cart then they click checkout they have been redirected to this login page instead of creating an account.

27 Dec 2011, 5:32 AM
#9
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

Plus when the guest adds a item to the shopping cart and if they use PayPal right away,, the customer isn't being charged shipping why is that?

27 Dec 2011, 2:04 PM
#10
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

Why is my guest or customer isn't getting charged for shipping if they are going to use PPEC (PayPal Express Checkout)?

27 Dec 2011, 4:19 PM
#11
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

Ok,,, I think I fixed the problem. What I did is I went in the Payment module and disable the "Express Checkout Shortcut Button" so it won't show up during the checkout processing.

27 Dec 2011, 6:26 PM
#12
rescoccc avatar

rescoccc

Totally Zenned

Join Date:
May 2010
Location:
WA State
Posts:
1,700
Plugin Contributions:
2

Re: Question on login Page

If PayPal Express isn't adding the shipping cost to the order, you have something configured incorrectly.

The best way to learn is to try stuff. But, back it up first.

28 Dec 2011, 3:15 AM
#13
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

RescoCCC:

If PayPal Express isn't adding the shipping cost to the order, you have something configured incorrectly.

RescoCCC,

I have working. I have disable the "Express Checkout Shortcut Button" in my admin payment module and that is what I want.

28 Dec 2011, 3:55 AM
#14
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Question on login Page

bkeaton,
You didn't need to disable that button for it to charge shipping.

You're just completely misunderstanding how the Express Checkout Shortcut method works. It take the customer to PayPal to login and specify HOW they're going to pay, and shows them the cost of the CART contents. (They see a "Continue" button, and NOT a "Pay Now" button, because it's not time to pay yet.) It then returns the customer TO YOUR STORE (now armed with their address) to select shipping and calculate taxes and offer coupons and gift certificates to be applied, if any. And THEN they confirm payment on the last page of checkout, just like with any other module. They're not "charged" until that last stage where they confirm the final price.

But, if your customers are as confused about how it works as you are, then it's probably best to leave the shortcut button disabled for now. Some customers "get it" fine. Some don't. It's different in various demographics.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

28 Dec 2011, 4:10 AM
#15
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

When I enable it,,,, then when a guest add an item to the shopping cart and then they click on checkout it directs them to the login page. But if they click on the logo to paypal they go to this:

http://www.morrisgiftshop.biz/images/paypal-image.jpg
28 Dec 2011, 4:22 AM
#16
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Question on login Page

Right. That's exactly where it should take them.
On that screen they can choose either to pay directly via Credit Card, or click the link to login to their PayPal account (if they have one). That step is only to indicate their funding source, and to provide PayPal with their address details, which are then passed back to your store so that shipping can be calculated.
How do you propose to calculate shipping costs if you don't know the destination address yet? And taxes? That's why they're brought back to your store after they've told PayPal what funding source they wish to use and selected/provided address details.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

28 Dec 2011, 4:26 AM
#17
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

on that page after they fill out their information like address and all will that automatically put that in my store's database or how does that work?

28 Dec 2011, 4:38 AM
#18
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Question on login Page

Yes, as I said, it brings the address back and creates a customer account in your store with their address.
Have you tried it yourself?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

28 Dec 2011, 4:48 AM
#19
wmorris avatar

wmorris

Totally Zenned

Join Date:
Aug 2007
Location:
Amarillo, Tx
Posts:
1,683
Plugin Contributions:
0

Re: Question on login Page

I have enter my information it didn't take me back to my site. It went to this page:

http://www.morrisgiftshop.biz/images/paypal-image-2.jpg

Is that normal?

28 Dec 2011, 4:51 AM
#20
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Question on login Page

Yes. See the "continue" button at the bottom, with the text following it that says "you're almost done. you will confirm your payment on .... your own store"

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.