Can't install new template

I am trying to install a free template and it's just not happening. I'm looking at FileZilla and it shows in includes>templates>piccadillyposh, but it doesn't show up in admin>tools. When I dragged the includes folder to the right side, it seemed to be installing and here it is in the FileZilla window. What could be wrong?

You don't mention uploading the admin folder in your post, did you do that part? And if you did then did you rename it to the name of YOUR admin folder first?

Oh, and where in admin were you expecting to see it? Did you look in tools, template selection?

picandnix:

Oh, and where in admin were you expecting to see it? Did you look in tools, template selection?

Yes, that is where I looked, however I didn't know anything about changing admin name. I didn't notice that in any of the tutorials. Can you please explain. Thanks.

Zencart builds the dropdown in Admin - Tools - Template Selection from template_info.php files it finds in the root template directories (in this case, includes/templates/piccadilly_posh) , so make sure that file uploaded correctly and isn't corrupted.

traytray:

Yes, that is where I looked, however I didn't know anything about changing admin name. I didn't notice that in any of the tutorials. Can you please explain. Thanks.

Double check the uploaded files as per Stevesh's post, but re the admin folder it's very easy... whatever YOUR admin folder is called then just rename the 'admin' folder in the template to match then upload to your server. Job done. Do check your hosting panel though as if you uploaded the folder already but named admin then you'll want to delete that one as it'll have no use other than causing troubles. To clarify I mean delete the folder you already wrongly uploaded with the name 'admin' NOT your original folder 'namedwhateveryounamedit.

picandnix:

Double check the uploaded files as per Stevesh's post, but re the admin folder it's very easy... whatever YOUR admin folder is called then just rename the 'admin' folder in the template to match then upload to your server. Job done. Do check your hosting panel though as if you uploaded the folder already but named admin then you'll want to delete that one as it'll have no use other than causing troubles. To clarify I mean delete the folder you already wrongly uploaded with the name 'admin' NOT your original folder 'namedwhateveryounamedit.

I am not live yet and haven't changed the admin name at this time. Since that is so, why wasn't the install of the new template successful?

I am not live yet and haven't changed the admin name at this time. Since that is so, why wasn't the install of the new template successful?
Then you must be on an old version of zen cart 1.38 or earlier. Stop now and update first to at least 1.3.9h, because in the latest versions it is mandatory to change the admin name

Design75:

Then you must be on an old version of zen cart 1.38 or earlier. Stop now and update first to at least 1.3.9h, because in the latest versions it is mandatory to change the admin name

I'm on 1.39h

traytray:

I'm on 1.39h

Then you will have a red box nagging you to rename, yes?

picandnix:

Then you will have a red box nagging you to rename, yes?

No, I don't see that.

Let's see a link to your site.

stevesh:

Let's see a link to your site.

http://designerperfumesnob.authsafe.com/index.php?main_page=

traytray:

I am trying to install a free template and it's just not happening. I'm looking at FileZilla and it shows in includes>templates>piccadillyposh, but it doesn't show up in admin>tools. When I dragged the includes folder to the right side, it seemed to be installing and here it is in the FileZilla window. What could be wrong?

Hmm, let's clarify your template before going any further... You claim to be using Piccadilly posh...but show ashley_pink. Is this because you plan to use PP now instead of AP?

Yes, I want to switch to piccadilly posh.

So what did you do to install AP that you haven't done in attempting to install PP?

My host provided several templates. I'm going to ask them to take a look, because I see PP in the list of templates in FileZilla, but it doesn't appear when I go to Tools>Template Selection.

Zencart builds the dropdown in Admin - Tools - Template Selection from the template_info.php files in the root folders of the various templates (for example, includes/templates/piccadilly_posh/template_info.php). Make sure that file is there, and not corrupted.

stevesh:

Zencart builds the dropdown in Admin - Tools - Template Selection from the template_info.php files in the root folders of the various templates (for example, includes/templates/piccadilly_posh/template_info.php). Make sure that file is there, and not corrupted.

It is not! It did not have the template_info.php in the folder.

I looked in the piccadilly_posh folder after unzipping and it does contain a template_info.php, so I installed in the wrong place. I have looked around and the instructions say to install in the "root folder." That isn't enough info for a newbie if the folder isn't actually named Root.

Should I be installing it in public_html above the admin folder as shown in picaflor azul demo? I tried that and it didn't work. I tried installing it in /public_html/included/templates and that didn't work. Can you give me a path for the EXACT location I should be installing this folder? I know it should be easier than this.