How to download directly off product info page

I have downloads available to my clients. These need to be available directly off the page, and not as part of the checkout process.

When I set up a download link to another website, the download works perfectly:

Navigate to our site here and click on the parts diagram PDF link at the bottom of the product info page.

As you see, this takes you to our supplier's site where the files are stored in their repository.

I have now started loading files in the file folder my_site/download/file_name.pdf so that we can have our own file repository.

When you click on the link e.g. here, then click on the Additional Info link, you get a server error message.

How can I get the downloads to work directly off the product info page only our domain.

Parafanaylya:

How can I get the downloads to work directly off the product info page to download files only sourced from our domain?

changed the wording above

Do these clients also have downloadable product for purchase?
What version of ZC?

mc12345678:

Do these clients also have downloadable product for purchase?

No, all downloads are free

mc12345678:

What version of ZC?

1.5.4

What are the contents of the .htaccess file in the downloads directory and what are the ppermissions of the folder and associated fle(s)?

mc12345678:

What are the contents of the .htaccess file in the downloads directory

PDF's

mc12345678:

and what are the ppermissions of the folder and associated fle(s)?

0644

Parafanaylya:

PDF's

0644

No, not what are the contents of the folder. There is typically an .htaccess file that is in the directory, need to know what the contents of that file are.

Also, 644, is that the permissions of the downloads folder?

mc12345678:

No, not what are the contents of the folder. There is typically an .htaccess file that is in the directory, need to know what the contents of that file are.

No .htaccess file

mc12345678:

Also, 644, is that the permissions of the downloads folder?

Download folder permissions set to 755

Btw, client should be made aware, that if this issue is resolved to download free dfs from the downloads directory, if in the future downloadable product is to be purchased, then something will have to be modified to hide the purchased downloads directory from others as once downloaded, basically a link back to the downloads directory will allow free download of product that should have been purchased. There is a FAQ to address providing a renamed folder so that the existing free product could remain in the downloads directory and another directory could be used for the purchased downloads.

Parafanaylya:

No .htaccess file

Download folder permissions set to 755

Unless the parent directory (store root) or above has an .htaccess file permitting download of .pdf files, more than likely that is the problem.

Haven't answered ZC version question, but if look at a default ZC package, there should be one in the downloads directory that would solve your problem. If it does not, then may need to modify it a little.

mc12345678:

Btw, client should be made aware, that if this issue is resolved to download free dfs from the downloads directory, if in the future downloadable product is to be purchased, then something will have to be modified to hide the purchased downloads directory from others as once downloaded, basically a link back to the downloads directory will allow free download of product that should have been purchased. There is a FAQ to address providing a renamed folder so that the existing free product could remain in the downloads directory and another directory could be used for the purchased downloads.

Thanks for that. Our site is not really an online store, and no payment facility will be avail;able now or in the future. It is an ordering & wishlist portal.

All downloads are product support like additional product information or parts diagrams.

Parafanaylya:

No .htaccess file

Download folder permissions set to 755

May be this module can help Download Fetch

mc12345678:

Unless the parent directory (store root) or above has an .htaccess file permitting download of .pdf files, more than likely that is the problem.

Looking now

mc12345678:

Haven't answered ZC version question, but if look at a default ZC package, there should be one in the downloads directory that would solve your problem. If it does not, then may need to modify it a little.

ZC1.5.4

Parafanaylya:

Looking now

Definitely no .htaccess file

Parafanaylya:

Looking now

ZC1.5.4

Default 1.5.4 install has one (available from https://zen-cart.com/getit)

Attachment #15456> mc12345678:

Default 1.5.4 install has one (available from https://zen-cart.com/getit)

Downloaded the zip, don't see that file there either

That image shows the extras folder. (Extras is highlighted), would want to move the cursor up 3 directories (up three rows) and take another image.

I know I'm late to the party, but you could also try delia's most-excellent Product Extra Fields (https://www.zen-cart.com/downloads.php?do=file&id=926) plugin. That allows you to associate a file (like a PDF) with a product. The file comes from the (newly-added) /product_extra_files folder.

mc12345678:

That image shows the extras folder. (Extras is highlighted), would want to move the cursor up 3 directories (up three rows) and take another image.

Sorry - the wife needed me.

lat9:

I know I'm late to the party, but you could also try delia's most-excellent Product Extra Fields (https://www.zen-cart.com/downloads.php?do=file&id=926) plugin. That allows you to associate a file (like a PDF) with a product. The file comes from the (newly-added) /product_extra_files folder.

Thanks - will have a look at the plugin.