forgot password error

9 Dec 2020, 4:22 PM

Zen Follower

Join Date:: Dec 2006
Location:: near Atlanta Georgia
Posts:: 220
Plugin Contributions:: 0

forgot password error

I got the notification a few days ago that my admin password had expired and it required me to enter a new one. I was busy and forgot to write it down at the time and now I don't remember it.

I tried using the forgot password button and it gave me this error message:

This page isn't working
If the problem continues, contact the site owner.

HTTP ERROR 406Not sure what to do at this point but I need to get in the admin regarding an order that was placed.
Thanks,
John (Goldbuckle

Best,
Goldbuckle

9 Dec 2020, 6:04 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: forgot password error

This article may help: https://docs.zen-cart.com/user/troubleshooting/reset_admin_password/

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