Going to jump in on the non software based aspect, quality information that a true customer would find beneficial, informative and unique is first and foremost. Gimmicks are more likely to cause down stream problems.
Besides that, what characteristics are you considering targeting to achieve "the best"?
Other things that routinely is stated is ensuring that pages pass html validation. There's also now Javascript/jQuery validation. validation. Not to mention accessibility such as color contrast/visibility based on the extra needs of some unbiblical. Image compression. Mobile accessibility, etc...
Again all that aside... (Readable/scannable) CONTENT.
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