Taiwan Desktop Users Unable to Access Zen-Cart.com - Blocked by Security Service

Dear Zen Cart Support Team and Forum Members,

We are reaching out from Taiwan regarding a significant issue affecting desktop users in our region. It seems that all desktop computers in Taiwan are unable to access the Zen-Cart.com website. Whenever we attempt to visit the site, we are met with the following message:

**"Why have I been blocked?
This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

What can I do to resolve this?
You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page."**

This issue occurs consistently across all desktop systems in Taiwan, regardless of browser, operating system, or ISP. However, using a VPN or accessing from outside Taiwan seems to resolve the issue.

Could you please help clarify why Taiwan's desktop users are being blocked by the website's security solution? This situation significantly impacts our ability to access resources and support from the Zen Cart official website.

If there are specific steps we need to follow to resolve this issue or if any details (such as Cloudflare Ray IDs) are required, kindly let us know, and we will provide them promptly.

We would greatly appreciate your assistance in resolving this matter. Thank you for your attention to this issue.

Best regards,

showren

showren.lee######################

Hi Zen Cart Community,

I wanted to follow up on my previous post regarding the issue where users in Taiwan were unable to access Zen-Cart.com due to a security block.

I’m happy to report that the issue has been resolved, and I am now able to access the website without any problems.

I sincerely appreciate the community and the Zen Cart team for your support and guidance during this process.

Thank you for maintaining such a wonderful platform for all Zen Cart users worldwide.

Best regards,

Showren

That's good news.
There were some blocks in place in the firewall due to excessive spam coming from your country. Hopefully the spam is stopped and the blocks don't need to be reinstated.

Best regards

Hi DrByte,

Thank you for the clarification and for resolving the access issue. I understand the need for security measures, especially when excessive spam traffic is detected.

It’s great to know that I can now access Zen-Cart.com without any problems. I appreciate your prompt attention to the matter, and I hope the situation remains stable moving forward.

Thanks again for your support and the efforts to maintain a safe and reliable platform for the Zen Cart community!

Best regards,

Showren