Forums / Bug Reports / error when changing languages

error when changing languages

Views: 1,029

Results 1 to 2 of 2
9 Dec 2025, 5:16 PM
#1
terifick avatar

terifick

New Zenner

Join Date:
Oct 2025
Posts:
19
Plugin Contributions:
0

error when changing languages

Hi all
I encounter a bug whenever I change the language. It only loads part of the page.

[09-Dec-2025 17:26:32 Europe/Berlin] PHP Fatal error:  Uncaught Error: Undefined constant "BOX_INFORMATION_ACCESSIBILITY" in /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/sideboxes/information.php:44
Stack trace:
#0 /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/column_left.php(30): include()
#1 /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/templates/voile/common/tpl_main_page.php(145): require('/homepages/46/d...')
#2 /homepages/46/d142391058/htdocs/zencart-2.1.0/index.php(94): require('/homepages/46/d...')
#3 {main}
  thrown in /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/sideboxes/information.php on line 44

[09-Dec-2025 17:26:32 Europe/Berlin] Request URI: /index.php?main_page=index&manufacturers_id=13&disp_order=8&language=en, IP address: 51.195.183.105
--> PHP Fatal error: Uncaught Error: Undefined constant "BOX_INFORMATION_ACCESSIBILITY" in /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/sideboxes/information.php:44
Stack trace:
#0 /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/column_left.php(30): include()
#1 /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/templates/voile/common/tpl_main_page.php(145): require('/homepages/46/d...')
#2 /homepages/46/d142391058/htdocs/zencart-2.1.0/index.php(94): require('/homepages/46/d...')
#3 {main}
  thrown in /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/sideboxes/information.php on line 44.

[09-Dec-2025 17:26:32 Europe/Berlin] Request URI: /index.php?main_page=index&manufacturers_id=13&disp_order=8&language=en, IP address: 51.195.183.105
--> PHP Fatal error: Uncaught Error: Undefined constant "BOX_INFORMATION_ACCESSIBILITY" in /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/sideboxes/information.php:44
Stack trace:
#0 /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/column_left.php(30): include()
#1 /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/templates/voile/common/tpl_main_page.php(145): require('/homepages/46/d...')
#2 /homepages/46/d142391058/htdocs/zencart-2.1.0/index.php(94): require('/homepages/46/d...')
#3 {main}
  thrown in /homepages/46/d142391058/htdocs/zencart-2.1.0/includes/modules/sideboxes/information.php on line 44.

Could someone help me solve this problem?

9 Dec 2025, 5:34 PM
#2
swguy avatar

swguy

Administrator

Join Date:
Feb 2006
Location:
Tampa Bay, Florida
Posts:
10,729
Plugin Contributions:
56

Re: error when changing languages

Check your language files and be sure they define BOX_INFORMATION_ACCESSIBILITY. In both languages.

That Software Guy. My Store: Zen Cart Support
Available for hire - See my ad in Services
Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
Do you benefit from Zen Cart? Then please support the project.