Your Shopping Cart is empty.

Hi all,
Suddenly my shopping cart gives me the next error when trying to add a new product "Your Shopping Cart is empty." I also cannot log into my admin page . any help?

I have the exact same problem with my site http://magnetsleeve.com/, just started this morning. In great need of help!

what host are you using?

benthomas:

what host are you using?
if you mean the hosting company it's bluehost Dot Com. It was working fine yesterday

benthomas:

what host are you using?

my website is https://www.therapyheatpads.com

I also use bluehost. This is the problem and how to fix it.
log in to your bluehost control panel and open the ftp manager. You need to edit the public_html/php.ini file.

Open the php.ini file and find the line that contains "registered_globals off"
change the off value to on.

This should fix the problem!

Bluehost claims that I must have edited this value but I know I did not and the fact you have the same host and problem, I think it's them.

benthomas:

what host are you using?

benthomas:

I also use bluehost. This is the problem and how to fix it.
log in to your bluehost control panel and open the ftp manager. You need to edit the public_html/php.ini file.

Open the php.ini file and find the line that contains "registered_globals off"
change the off value to on.

This should fix the problem!

Bluehost claims that I must have edited this value but I know I did not and the fact you have the same host and problem, I think it's them.
Okay I dont see this file in my public html at all. According to what I know is that Zen cart can function with register global set OFF. Because setting register global to on has security isues

benthomas:

I also use bluehost. This is the problem and how to fix it.
log in to your bluehost control panel and open the ftp manager. You need to edit the public_html/php.ini file.

Open the php.ini file and find the line that contains "registered_globals off"
change the off value to on.

This should fix the problem!

Bluehost claims that I must have edited this value but I know I did not and the fact you have the same host and problem, I think it's them.
I did set it to on and I still have the same problem

benthomas:

I also use bluehost. This is the problem and how to fix it.
log in to your bluehost control panel and open the ftp manager. You need to edit the public_html/php.ini file.

Open the php.ini file and find the line that contains "registered_globals off"
change the off value to on.

This should fix the problem!

Bluehost claims that I must have edited this value but I know I did not and the fact you have the same host and problem, I think it's them.
I even cannot install a new copy

Check your includes/configure.php file and admin/includes/configure.php file - and make sure that for http_server they actually have your domain name and not just http://localhost

Vger

Vger:

Check your includes/configure.php file and admin/includes/configure.php file - and make sure that for http_server they actually have your domain name and not just http://localhost

Vger
Thanks for the reply. After the conversations I had with blueHost, the RegisterGlobal was turned off , so I had them turn it on. and things are working now. But I wonder during the installation it says that you can turn it OFF is that right?

Zen Cart is written to work with Register Globals 'on' or 'off'. I'm not 100% sure of the polcy with regard to add-ons to Zen Cart - whether they have to be register globals compatible or not.

Vger

Stock Zen works with register_globals set to off, and that is really how you should run your site. Adding products is part of the core, and so shouldn't be affected by this setting. Are you running an older version? Do you have any non-aesthetic customizations to the catalog side concerning the shopping cart or products?

BlindSide:

Stock Zen works with register_globals set to off, and that is really how you should run your site. Adding products is part of the core, and so shouldn't be affected by this setting. Are you running an older version? Do you have any non-aesthetic customizations to the catalog side concerning the shopping cart or products?
I'm using 1.35
All I added was the 2checkout contribution

Then based on the feedback from your fellow bluehost-ers, I would recommend you contact the company and ask about the issue. We know for a fact that the program does not require register_globals to be on, so it's probably a server setup issue.

BlindSide:

Then based on the feedback from your fellow bluehost-ers, I would recommend you contact the company and ask about the issue. We know for a fact that the program does not require register_globals to be on, so it's probably a server setup issue.
YOu are right I checked that myself on different server, now it's working they have changed something that Why I told them this is the last time they will dod something and make me go crazy to find out what happend

I am experiencing this problem now and I am using Opensourcehost, which is a ZC certified host. I contacted them and am awaiting a response.

Aside from the "Your Shopping Cart is Empty" screen after adding a product to the cart, I see that my error log is loaded up with entries stating "File does not exist:" on each page that anyone visits. However, these pages are visible and they do load when I go to view them. Tracking log indicates visitors are seeing the pages as well.

I had set globals off in .htaccess a while ago and things had been working. The problem just arose today for some reason.

Ok so my host doesn't know what the deal is. Anyone have any clue as to what this could be?

Phid:

Ok so my host doesn't know what the deal is. Anyone have any clue as to what this could be?
Truely I dont know what was wrong. But all I know is the the hosting company has changed the server sittings somehow. All I have done is I asked my refund and told them that I will move my website somewhere else and then they went back and changed to the old settings and everything worked okay.

What are your session settings?

Default settings are:

Title Value
Session Directory /home/username/public_html/catalog/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true

Some sites do need Recreate Session set to False ...