customer log in required?

Is it possible to configure ZC so that customers can place an order without creating an account? If so, where do you set this option in admin or elsewhere?

Thanks!

Ellie

No this is not available at this time ...

Ajeh,

I noticed you give lots of great help, so I was hoping you could help me too.

My site www.diygaragerepair.com is working but I'm having a problem with customers creating an account.

It gives the error " You must select a country from the Countries pull down menu."

I try over and over but get the same results.

What can I do about this??

Thank you

Mike

Which version of zencart are you using.. there was a bug similar to
your report which was fixed in zencart 1.36 .. details at
http://www.zen-cart.com/forum/showthread.php?t=47018

Hello Misty,

I'm using 1.3.6

I'm using 1.3.6
Not had this problem myself using 1.36, so cannot
help further.. hopefully another more knowledgeable
member will ...

After lots of troubleshooting, I have discovered the basis for many problems.

If you're using a 1.3 Web Template, than I suggest you also use ZC 1.3 or 1.5 to 1.5. So if you choose to use a custom template from 3rd party, make sure your cart is the same version.

:D

nov8tiv:

Ajeh,

I noticed you give lots of great help, so I was hoping you could help me too.

My site www.diygaragerepair.com is working great.. problem solved.

Thank you

Mike

Ajeh:

No this is not available at this time ...

Linda, Do you know if this will be available anytime soon. I run/own an osc store and am interested in moving over to Zen. I NEED this feature. My site is 'Adult' and 95% of all customers use my 'purchase without account' option. No sense in moving if I cannot have a feature similar to 'pwa'
Thanks for your input
Tom

We do not have a date for this ... sorry ...

Just to reiterate what others are saying. This feature is a must for us as well!

By the way...even if purchase without account is not possible, what would be really helpful is just a signup page that looks less scary! The number of fields is daunting, even if you disable as many as possible in admin. For example, first name and last name should be combined into one field. There is no need for mr. ms. Don't put phone in a separate group, it takes up more space. Finally, break up the pages so that choosing a login/password is on another page.

Btw, this is all how Amazon.com does it, and they are the leader in customer experience. I don't mean to sound negative, but anyone who doesn't understand why this is important doesn't understand user interface design! This is important, and its costing zen cart users untold numbers of sales.

Zen cart is the best open source cart out there by far...its really a shame this rather important feature hasn't been added.

Thanks!
Brian

krypton1:

There is no need for mr. ms. Don't put phone in a separate group, it takes up more space.

So turn it off in admin

Finally, break up the pages so that choosing a login/password is on another page.

Try the Split Login mod from the downloads.

this is all how Amazon.com does it
Do they allow purchase without account?

Finally, if you're really desperate to have this, employ a programmer to generate a workaround.

Ryk:

So turn it off in admin
Can you let me know where that is? I haven't been able to find it and I tried search for it in the help docs.
Ryk:

Try the Split Login mod from the downloads.
This sounds like a good start, thanks for the tip.
Ryk:

Do they allow purchase without account?
Nope, just the interface is less scary.
Ryk:

Finally, if you're really desperate to have this, employ a programmer to generate a workaround.
True....it could be done, actually I am a programmer, i suppose I could do it...although the risk of this is breaking other mods and introducing new bugs.

The solution I've used for now is to use the google checkout mod. It puts the user right into google's checkout which is superbly designed.

Thanks!
Brian

admin>configuration>customer details>email salutation (yes, I know, not exactly intuitive that one! :D )

4 years, 1,343 customers, of which 1,321 used the 'purchase without account' feature when checking out. Now, how many of those would not have bought from me if I did not have 'pwa'? No way of knowing, but I'm glad I did not have to find out the 'hard' way. Competition on the internet is fierce. EVERYTHING you can do to get and keep a potential customer is important.

How many customers have you lost by not having this feature?
Tom

Ryk:

admin>configuration>customer details>email salutation (yes, I know, not exactly intuitive that one! :D )

Thanks! I appreciate it.

bakdoor:

4 years, 1,343 customers, of which 1,321 used the 'purchase without account' feature when checking out. Now, how many of those would not have bought from me if I did not have 'pwa'? No way of knowing, but I'm glad I did not have to find out the 'hard' way. Competition on the internet is fierce. EVERYTHING you can do to get and keep a potential customer is important.

How many customers have you lost by not having this feature?
Tom

exactly....

Btw, one decent solution to this is to use the google checkout mod exclusively (completely get rid of all code showing zen carts checkout/signup). Then checkout screens are googles, which are better designed. Too bad google checkout mod is not completely working yet.
B

Hello

i see the last post is from dec 2006 , am hopping some one came up with some solution for check out witout log in

if their is any idea how to disable it please post it

thank you
www.tiledepot.us/store

motti:

Hello

i see the last post is from dec 2006 , am hopping some one came up with some solution for check out witout log in

if their is any idea how to disable it please post it

thank you
www.tiledepot.us/store

Apparently, no one realizes how important this feature is.

bakdoor, if you search you will see that this has been discussed in mass,

and the entire dev team as well as MOST ZC users do not feel the way that you do,

and that the ONLY thing extra that is required for an account is a password,

( shipping address is always required otherwise you have NO idea where to send stuff ) and PWA is a farse, it is actually very misleading to the customers, since you are in fact lying to them because you are in fact creating an account,
you are just passing a stock value in a hidden form for the password field.

the developer have stated several times that this will be addressd in a future release when the entire checkout is redone,

you can look in the anouncements forum for the roadmap of which release it is for.

Merlinpa1969:

bakdoor, if you search you will see that this has been discussed in mass,

Yes, I've read it all. Seems like MANY people (en mass) ARE interested in this feature.

Merlinpa1969:

and the entire dev team as well as MOST ZC users do not feel the way that you do,

So, you've taken a poll of 'MOST' ZC users? I'd like to see the results please.

Merlinpa1969:

and PWA is a farse

Tell that to my now over 2000 customers who use PWA (98% of all)

Merlinpa1969:

it is actually very misleading to the customers, since you are in fact lying to them because you are in fact creating an account,
you are just passing a stock value in a hidden form for the password field.

In the current Internet e commerce environment, ANY opportunity to gain a paying customer, should not be overlooked. If a customer thinks that by using PWA, their checkout/overall shopping experience will be smoother/quicker, then I'm all for it. Any shop owner who does not make EVERY effort to gain a new customer, well, why bother having a store to begin with. After all, bottom line, it's all about the $$$$.