Forums / PayPal Express Checkout support / paypal express checkout erros

paypal express checkout erros

Locked

Views: 33,785

Results 1 to 20 of 38
This thread is locked. New replies are disabled.
11 Feb 2007, 8:54 PM
#1
tabdiggy avatar

tabdiggy

New Zenner

Join Date:
Feb 2007
Posts:
12
Plugin Contributions:
0

paypal express checkout erros

I have applied the new paypal express checkout patch, but the express checkout is still not working for me site.

the problem occurs when the cusotmers gets to the finaly step of the checkout process(step 3) and when you click confirm, the website keep saying processing , I have the checkout set to email me the errors and the following errors are emailed to me...the bold verbage is the subject line of the email and the rest is the acutaly email contents, I received these 4 emails.
**
getoverrideaccess-1**
Now in markflow mode.
SESSION[sendto] = 1
ec_step1 - 1
Checking to see if we are in markflow
cart contents: physical

NOTE: $this->showPaymentPage = 0
Customer ID: 1
Session Data: Array
(
[customers_host_address] => c-67-180-228-52.hsd1.ca.comcast.net
[cartID] =>
[cart] => shoppingcart Object
(
[observers] => Array
(
)

        [contents] => Array
            (
                [8:3b663c17861b942d0b630189282034cf] => Array
                    (
                        [qty] => 1
                        [attributes] => Array
                            (
                                [1] => 8
                            )

                    )

                [39] => Array
                    (
                        [qty] => 1
                    )

                [38] => Array
                    (
                        [qty] => 2
                    )

            )

        [total] => 137.36
        [weight] => 6.1
        [cartID] => 
        [content_type] => physical
        [free_shipping_item] => 0
        [free_shipping_weight] => 0
        [free_shipping_price] => 0
    )

[navigation] => navigationhistory Object
    (
        [observers] => Array
            (
            )

        [path] => Array
            (
                [0] => Array
                    (
                        [page] => index
                        [mode] => NONSSL
                        [get] => Array
                            (
                                [type] => ec
                                [markflow] => 1
                                [clearSess] => 1
                                [stage] => final
                            )

                        [post] => Array
                            (
                            )

                    )

            )

        [snapshot] => Array
            (
            )

    )

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 67.180.228.52
[new_products_id_in_cart] => 8:3b663c17861b942d0b630189282034cf
[valid_to_checkout] => 1
[cart_errors] => 
[customer_id] => 1
[customer_default_address_id] => 1
[customers_authorization] => 0
[customer_first_name] => aftab
[customer_country_id] => 223
[customer_zone_id] => 12
[sendto] => 1
[payment] => paypalwpp
[shipping] => Array
    (
        [id] => ups_GND
        [title] => United Parcel Service (Ground)
        [cost] => 8.91
    )

[billto] => 1
[cot_gv] => 0
[comments] => 
[paypal_ec_markflow] => 1

)

**ec_step1 - 2 -Array
(
[RETURNURL] => http://99supplements.com/ipn_main_handler.php?type=ec
[CANCELURL] =>
http://99supplements.com/index.php?main_page=checkout_shipping&ec_cancel=1
[LOCALECODE] => US
[CURRENCY] => USD
[PAYMENTACTION] => Sale
[ADDROVERRIDE] => 1
[SHIPTONAME] => aftab banth
[SHIPTOSTREET] => 87 test
[SHIPTOSTREET2] =>
[SHIPTOCITY] => test
[SHIPTOZIP] => 93412
[SHIPTOSTATE] => CA
[SHIPTOCOUNTRY] => US
[REQCONFIRMSHIPPING] => 1
[EMAIL] => [email protected]
[PHONENUM] => 707423499
)submit
**
getOverrideAddress - 2

$address_arr->fields = Array

I am hosted with godaddy.com and I have set the curl options, etc.

Please help.

17 Feb 2007, 7:20 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: paypal express checkout erros

tabdiggy:

the problem occurs when the cusotmers gets to the finaly step of the checkout process(step 3) and when you click confirm, the website keep saying processing ,

I am hosted with godaddy.com and I have set the curl options, etc.

  1. What are your settings under Admin->Configuration->My Store, for these options:
  • cURL Proxy Status
  • cURL Proxy Address
  1. Which GoDaddy hosting plan are you on?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

18 Feb 2007, 9:00 AM
#3
tabdiggy avatar

tabdiggy

New Zenner

Join Date:
Feb 2007
Posts:
12
Plugin Contributions:
0

Re: paypal express checkout erros

Thanks my Curl setting in Admin/my store are as follows

curl status true
curl proxy 64.202.165.130:3128

and i have the deluxe plan from godaddy.com

thanks,

20 Feb 2007, 6:45 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: paypal express checkout erros

Do I understand correctly that clicking Confirm on step 3 appears to do "nothing" ?
Or does the hourglass appear and the status line changes to say it's attempting to load something, etc ... but never comes back ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

21 Feb 2007, 5:59 AM
#5
tabdiggy avatar

tabdiggy

New Zenner

Join Date:
Feb 2007
Posts:
12
Plugin Contributions:
0

Re: paypal express checkout erros

When you click confirm, the page keeps saying loading, then nothing happens.

So the site just keeps saying loading, and never comes back.

thanks,
Aftab

21 Feb 2007, 6:38 AM
#6
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: paypal express checkout erros

Puzzling ... I would expect it to do a similar timeout immediately after clicking the orange Express Checkout button, since it's doing similar communication at that time.

What versions of PHP and MySQL do you have on your server?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

22 Feb 2007, 6:57 AM
#7
tabdiggy avatar

tabdiggy

New Zenner

Join Date:
Feb 2007
Posts:
12
Plugin Contributions:
0

Re: paypal express checkout erros

MyPhp version is 4.3.1.1
my host company is godaddy.com
my Sql is 4.0

thanks,
aftab

22 Feb 2007, 7:03 AM
#8
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: paypal express checkout erros

tabdiggy:

MyPhp version is 4.3.1.14.3.1.1 or 4.3.11 ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

22 Feb 2007, 5:50 PM
#9
buzzville avatar

buzzville

New Zenner

Join Date:
May 2006
Posts:
87
Plugin Contributions:
0

Re: paypal express checkout erros

I'm having a problem as well, although I'm not certain it's exactly the same. I've applied all the recent patches and re-installed the express checkout payment module. All seemed to be fixed and working fine yesterday, so I turned off the debug mode (foolishly thinking I was out of the woods!). However, I'm now experiencing problems again: I'm getting an alert email:

Paypal Express Error 81108 - Missing Parameter - ShipToState : Required parameter missing.

I just turned the debug back on, and will forward errors when I get another attempt.

My host is godaddy, and my CURL settings are: True and 64.202.165.130:3128

PHP is 4.3.11 and MySQL is 4.0.27-max-log

According to a customer, this is what is happening: "I click on the paypal payment and it keeps coming back all the time. You go
to stage 1,2,3, everything works fine till stage 3, then it comes back again
to stage 1. It won't let me go to Paypal site."

Thanks for any help in getting this going again!

22 Feb 2007, 5:58 PM
#10
buzzville avatar

buzzville

New Zenner

Join Date:
May 2006
Posts:
87
Plugin Contributions:
0

Re: paypal express checkout erros

Oh, I should also mention that the one customer I know having this problem is in the UK - not sure if the UK postal codes might be causing some sort of issue?

23 Feb 2007, 7:05 AM
#11
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: paypal express checkout erros

buzzville:

Paypal Express Error 81108 - Missing Parameter - ShipToState : Required parameter missing.

I just turned the debug back on, and will forward errors when I get another attempt.

The additional detailed debug logs will be a great help :)

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

23 Feb 2007, 4:03 PM
#12
buzzville avatar

buzzville

New Zenner

Join Date:
May 2006
Posts:
87
Plugin Contributions:
0

Re: paypal express checkout erros

I have the debug logs on, but so far all the transactions have gone through without any trouble. These have all been US addresses - I keep wondering if maybe the international ones are the problem? I'll post a debug log as soon as I have another failure.

23 Feb 2007, 8:14 PM
#13
outdoorsinteriors avatar

outdoorsinteriors

Zen Follower

Join Date:
Jan 2007
Posts:
104
Plugin Contributions:
0

Re: paypal express checkout erros

Also installed paypal express checkout and upon selecting the paypal button I'm getting the following error. Note...I do have "live" server enabled and all username/pwd setup configured for paypal. Any advice?

"We are sorry for the inconvenience. The PayPal account in this store is presently misconfigured to use mixed sandbox and live settings. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002)"

24 Feb 2007, 3:05 PM
#14
outdoorsinteriors avatar

outdoorsinteriors

Zen Follower

Join Date:
Jan 2007
Posts:
104
Plugin Contributions:
0

Re: paypal express checkout erros

OK, I had a "typo" in my user password field for express checkout and the error message now has gone away. My next problem is that since I just moved hosting providers to sashbox.net I believe I need to enter a new Curl proxy setting. Sashbox told me I do not need curl. Is this correct?

Thanks
OI

24 Feb 2007, 3:07 PM
#15
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: paypal express checkout erros

Not sure ... but perhaps you misunderstood the folks at Sashbox ...

curl is built into their servers and you do not need to set any special settings to access it ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

24 Feb 2007, 3:22 PM
#16
outdoorsinteriors avatar

outdoorsinteriors

Zen Follower

Join Date:
Jan 2007
Posts:
104
Plugin Contributions:
0

Re: paypal express checkout erros

Good Morning Ajeh,

First of all I wanted to say a BIG THANK YOU for all your contribs on here. You are instrumental to all of us "newbies"...:). OK, so can I turn the "curl" setting off in admin? Right now my curl proxy setting are True and the other points to a godaddyIP.

Thanks again

OI

24 Feb 2007, 3:26 PM
#17
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: paypal express checkout erros

Well ... I use Sashbox ... and mine are set to:

false

cURL Proxy Status
Does your host require that you use a proxy for cURL communication?

blank, as in nothing here

cURL Proxy Address
If you have GoDaddy hosting or other hosting services that require use of a proxy to talk to external sites via cURL, enter their proxy address here.
format: address:port
ie: for GoDaddy, enter: 64.202.165.130:3128

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

25 Feb 2007, 5:13 AM
#18
tabdiggy avatar

tabdiggy

New Zenner

Join Date:
Feb 2007
Posts:
12
Plugin Contributions:
0

Re: paypal express checkout erros

my sql is 4.3.11

thanks,
aftab

26 Feb 2007, 7:34 AM
#19
tabdiggy avatar

tabdiggy

New Zenner

Join Date:
Feb 2007
Posts:
12
Plugin Contributions:
0

Re: paypal express checkout erros

My zen cart paypal IPN, after installing the updated pathes still is having problems. AFter the customer confirms his/her order the website does not do anything after the final step when it should open a paypal.com page or send the cusotmer to paypal to pay. I have set the site to send email logs files and we are getting about 7 erros messages for each attempt we try. Please can any one help with this.
Our website is https://www.99supplements.com

thanks,
Aftab

26 Feb 2007, 7:52 AM
#20
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: paypal express checkout erros

tabdiggy:

I have set the site to send email logs files and we are getting about 7 erros messages for each attempt we try. Please can any one help with this.

Can we see these logs ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.