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Customer Image Uploads ?

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30 Jul 2007, 10:17 PM
#1
jayc avatar

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Customer Image Uploads ?

I am wondering if it is possible to configure an attribute that allows the customer to up load an image ?

The background is that I webmaster a site the does custom tile murals, for reference the site is Wylde Art http://www.wyldeart.com

Currently all of the orders are made by sending an email, I am thinking that most potential customers do not want to go through this process, and that adding a shopping cart will improve sales.

One of the services Wylde Art offers is to create a mural from an image supplied by the customer, for example kids photos as fridge magnets. Obviously in order to offer this via a shopping cart the customer needs to be able to send us the image.

I have considered adding an external package like CopperMine or Gallery, however it really should be part of the ordering process workflow.

I purchased the ZenCart manual but it does not seem to offer any help.

The ideal solution will be to allow the customer to upload an image, and potentially also enter some custom text, or treatment instructions as part of the ordering process.

Is it possible to do this with stock ZenCart using attributes ? If not is it possible to do this with a Mod ?

Any help, even if it is telling me that what I want simply cannot be done, will be appreciated

thanks in advance

Jay Clark
[email protected]

Jay Clark Continental Wireless
jay DOT clark AT cntlwire DOT com
www.cntlwire.com 702.456.7062

30 Jul 2007, 10:58 PM
#2
atc avatar

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Re: Customer Image Uploads ?

I have a upload option I use for my customers to upload pictures.
I use Coffeecup form builder it has a upload function in one of it's forms.
I have had good luck with this program and it supports all email functions that Zen Cart offers. I made Thank you pages to go along with it so your customer never leaves the site.
You can test it at http://www.atcakes.com

AfterThoughts Cakes
http://www.atcakes.com

31 Jul 2007, 2:37 AM
#3
ajeh avatar

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Re: Customer Image Uploads ?

Add an Option Name, such as UPLOAD ... with the Option Type of: File

Then add the Attribute to the Product using the:
Option Name: UPLOAD
Option Value: TEXT [RESERVED FOR TEXT/FILES ATTRIBUTES ONLY]

The files will appear in the directory:
/images/uploads

And be numbered ... these numbers are NOT the orders_id they are the number of the Upload as they happen ...

This will correspond to the number in the Order that says the actual filename that the customer loaded to you ...

Linda McGrath
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31 Jul 2007, 8:19 PM
#4
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Re: Customer Image Uploads ?

This option is great and works well for ONE image. I have a photo lab here and would like to offer my customers the option to upload hundreds of image in one shot for print proof orders. If anyone is interested in helping out it would be wonderful. I have been searching forever for someone to help out with this custom request.

jeff

31 Jul 2007, 11:34 PM
#5
atc avatar

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Re: Customer Image Uploads ?

Your best bet is to have your customer zip the files before they upload.
Doing that you will know which files go with the customer

AfterThoughts Cakes
http://www.atcakes.com

10 Aug 2007, 1:04 AM
#6
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Re: Customer Image Uploads ?

Hi i am trying to get something similar to work from a static page. on the website. i am trying to fiddle with the front end code of the testimonials addon to acheive what the backend of the addon does. i want a customer to be able to upload an image for inclusion with their testimonial. anyone got any hints for me?

thanks

20 Aug 2007, 12:59 PM
#7
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Re: Customer Image Uploads ?

I like to keep it simple and agree with the zip idea we do. or create multiple option names as we did for things like business cards - front image and back image

http://shop.managementusa.com/index.php?main_page=index&cPath=65_67

20 Aug 2007, 1:50 PM
#8
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Re: Customer Image Uploads ?

This would be great for my application if there was a mechanism in place to automatically zip up for you. With the clients I have (Pro Wedding Photographers)... if it's not simple they go somewhere else. Believe it or not 90% of them REFUSE to resize their images prior to uploading. Most Pro labs have this in place so I am trying to come up with a solution for me.

Let me know your thoughts on this.

Jeff

20 Aug 2007, 3:05 PM
#9
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Re: Customer Image Uploads ?

I think for your situation, which requires more than the 'one small file upload' you are right to think about some external solution. I do that on my site, the file upload is on a sidebar section and I refer the customers there. As such, it is not part of the in-line order form, but is, I hope sufficiently referenced in that form. I don't think it is that customers REFUSE to resize their image, I think they just don't know how. I am constantly amazed at the things customers say, like, "how do I order the product" when they are on the ordering page. And how many customers still don't know how to scroll down the page. Which, is simply all challenges for us to overcome if we want their business. BTW, the wyldeart site crashes my Firefox when I try to open it. Have to use Netscape or IE.
Good luck!

Give us your best shot!
http://www.photoimprints.com

21 Aug 2007, 3:05 AM
#10
koge avatar

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Re: Customer Image Uploads ?

managementusa:

I like to keep it simple and agree with the zip idea we do. or create multiple option names as we did for things like business cards - front image and back image

http://shop.managementusa.com/index.php?main_page=index&cPath=65_67

This is exactly what im looking for mind helping me out on how to make a print shop cart?

thanks in advance

28 Aug 2007, 3:48 PM
#11
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Re: Customer Image Uploads ?

I really must disagree. There has to be someone out there that is willing to interface an image uploader with ZC. I for one believe in and own a domain license for Aurigma Image Uploader v4 Dual. This uploading system has an incredible API and very deatiled instructions (for developers that understand that stuff). If anyone wants to take a stab at it look at http://www.aurigma.com/Products/ImageUploader/default.aspx

These guys have great forums and help alot. The only drawback is that they are located in Russia and response lags a bit. I own a license for both ActiveX and JAVA. I use this solution because I can configure the client ActiveX or JAVA to resize the image to what I set it for prior to it uploading it. If you want to see an example of it take a look on my photo lab site. Here is the direct link so you don't need to register http://www.newvisioncolorlab.com/xpload/Watermark/index.php

If someone made this type of integration for ZC it could open a new door for ZC clients.

Let me know. There has to be someone out there that can help with this.

3 Sep 2007, 9:26 AM
#12
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Re: Customer Image Uploads ?

Hi
I have installed this option, and the files are uploaded to the images/uploads directory, but how does my client access the fileuploads?
I can access them easily enough through any FTP program but my client is a technophobe. Is there not a way of accessing or retrieving these files through the admin panel?

Thanks in advance.

Richard

http://emmweb.com

10 Sep 2007, 7:52 PM
#13
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Re: Customer Image Uploads ?

Ajeh:

...
Then add the Attribute to the Product using the:
Option Name: UPLOAD
Option Value: TEXT [RESERVED FOR TEXT/FILES ATTRIBUTES ONLY]
The files will appear in the directory: /images/uploads

I think I have lost the plot somewhere.

Having set this up with a product which carries this attribute I have tried to upload an image file, but get the message "Error: destination does not exist"

Well, images/uploads does exist, so I wonder where the file is being directed.

Can you tell me how I check that?

29 Dec 2007, 5:31 PM
#14
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Re: Customer Image Uploads ?

I done this for the single file upload and it worked on the first try, my chosen image went straigh to the Images/Uploads folder........... then when I ran a 2nd test............... order page said file saved, nothing in the uploads folder. I tried a 3rd and 4th order, and got a friend to try and place an order. All attempts said "File Saved Succesfully" yet still no files in the Uploads folder. Anyone else had this happen?

29 Dec 2007, 6:51 PM
#15
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Re: Customer Image Uploads ?

Dismiss my above comment. I didn't realise there would be a delay of 20 minutes plus from the time the customer uploads & places their order (when it says SAVED to the time the uploaded images appear in my folder. Net must be being very slow this evening.

30 Dec 2007, 4:43 PM
#16
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Re: Customer Image Uploads ?

Thanks for all this wonderful information!
I needed to know this stuff...

Much appreciation to you all

15 Feb 2008, 8:46 PM
#18
status avatar

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Re: Customer Image Uploads ?

monty425:

Hi
I have installed this option, and the files are uploaded to the images/uploads directory, but how does my client access the fileuploads?
I can access them easily enough through any FTP program but my client is a technophobe. Is there not a way of accessing or retrieving these files through the admin panel?

Thanks in advance.

Richard

http://emmweb.com

I am looking for the same solution. Is there any way the uploaded file be sent as an attachment along with the order.
Also the uploaded file should be accessed through admin too.
If there is a way please let me know

19 Dec 2008, 6:17 AM
#19
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Re: Customer Image Uploads ?

Is there a way to limit the file upload to specific file types: jpg, gif, tif, png, etc. I would not want malicious code embedded in a pdf or zip uploaded. Thanks.

19 Dec 2008, 2:42 PM
#20
ajeh avatar

ajeh

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Re: Customer Image Uploads ?

Look at the settings in the Configuration ... Maximum Values ...

Allowed Filename Extensions for uploading
List the permissible filetypes (filename extensions) to be allowed when files are uploaded to your site by customers. Separate multiple values with commas(,). Do not include the dot(.).

Suggested setting: "jpg,jpeg,gif,png,eps,cdr,ai,pdf,tif,tiff,bmp,zip"

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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