Troubleshoot - Administration

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Login issues

Forgotten admin username or password

The login page just keep reloading when entering the correct login information:

The page never loads, or you receive a browser error about redirection:

SQL Patch issues

The Install SQL Patches tool in the Admin complains about an SQL file you're trying to load

Tips and Tricks

Can not paste text in HTMLAREA in Firefox or Mozilla?

Two options:

  1. Use Shift Insert, or
  2. Edit the file C:\Documents and Settings\username\Application Data\Mozilla\Profiles\default\something.slt\prefs.js
user_pref("capability.policy.policynames", "allowclipboard");

user_pref("capability.policy.allowclipboard.sites", "");

user_pref("capability.policy.allowclipboard.Clipboard.cutcopy", "allAccess");

user_pref("capability.policy.allowclipboard.Clipboard.paste", "allAccess");
Note: This may have security issues, but does work.