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  1. #1
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    Default 3d secure and coupon discount issue

    Hi

    I have an issue with a 3d secure and coupon.
    It looks like the discount is not getting passed on.

    I have set up a code for free shipping but when
    I purchase an item and use the code then pay by maestro card
    the amount on the 3d secure login page indicates the full amount
    without the shipping removed.

    Example: item cost: £0.001
    Shipping: £5.00
    Discount code: -£5.00
    Vat: £0.00
    Total: £0.01

    this is what shows in the step 2 and 3 of the checkout
    process.

    When I confirm the order and directed to the 3D-secure page to login it says amount £5.01.

    When I removed the free shipping code it still said £5.01

    Thanks
    neit

  2. #2
    Join Date
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    Default Re: 3d secure and coupon discount issue

    I don't recall it doing that in previous tests. I'm puzzled why it's doing it for you.
    Something to test: does it do similarly if your discount is not for free shipping, but is against the price of the product instead?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3
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    Default Re: 3d secure and coupon discount issue

    Yes I set the coupon amount to £5.00
    when applied during check it looked ok, but
    when it went through to the mastercard secure code section
    it said Amount: GBP 5,01

    Even though the product price is £0.01

  4. #4
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    Default Re: 3d secure and coupon discount issue

    I am using version:
    Zen Cart 1.3.9c
    Database Patch Level: 1.3.9b

  5. #5
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    Default Re: 3d secure and coupon discount issue

    That's not the test I'm looking for.
    Set a product to £3.00
    Shipping to £1.00
    A coupon to £2.50

    What happens?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: 3d secure and coupon discount issue

    Heres the example with screenshots:










    Once order confirms it does through to the securecode page:
    (merchant, bank and card details have been remove from image)




    on a sidenote in this example the total appears to be a 1 pence out.

  7. #7
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    Default Re: 3d secure and coupon discount issue

    Any idea why this would be happening?

  8. #8
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    Default Re: 3d secure and coupon discount issue

    Can anyone shed anylight on this issue?

  9. #9
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    Default Re: 3d secure and coupon discount issue

    I have just upgraded to version 1.39d and this issue still occurs.

  10. #10
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    Default Re: 3d secure and coupon discount issue

    Okay, I've been able to replicate this scenario. However, the actual amount charged to the card is still the discounted amount, not the amount shown on the securecode page. So, the customer isn't being overcharged, despite perhaps being slightly confused by the display.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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