Super Orders v3.0 Support Thread (for ZC v1.3.9)

[hairydog]

Almost six months ago,

I think I may have stumbled across a buglet with SuperOrders 3.0 / EditOrders 3.0. When I edit an order to add a comment, I get a SQL error if I use an apostrophe. For example, the comment: "This isn't working" fails with the error below.

Got the response:

Will try and find time in the next day/week to fix this.

But I'm seeing this problem now. Did a fix ever get posted? If so, I need to find out where I'm using old versions!

Iain

[hairydog]

I've recently installed Super Orders 3 onto a fairly old ZC installation. The client saw Super Orders on a brand new setup I've done for them, and understandably wanted it on on their old site too.

But the batch print / status update search screens were not loading. It seems to be due to the customer: dropdown in the super_batch_status.php and super_batch_orders.php pages.

When I look at the database, there are about 65,000 customers of the store, which may be why the pages weren't loading. I commented this field out of the query and now it works again.

Also, I've had to increase the memory_limit from 32M because the batch print function wasn't loafing.

I'm a little worried that there may be some old files left on the system somewhere. Could that be causing these problems, or is Super Orders likely to have these problems with an established store?

[DivaVocals]

Almost six months ago,



Got the response:



But I'm seeing this problem now. Did a fix ever get posted? If so, I need to find out where I'm using old versions!

Iain

Almost two days ago:
http://www.zen-cart.com/forum/showth...170525&page=47

[DivaVocals]

I'm a little worried that there may be some old files left on the system somewhere. Could that be causing these problems, or is Super Orders likely to have these problems with an established store?

This question is far too broad to provide any kind of definitive answer..

[hairydog]

Sorry, misthreaded reply

[hairydog]

Almost two days ago:
http://www.zen-cart.com/forum/showth...170525&page=47

I'll take that as a "no". Fair enough.

[hairydog]

This question is far too broad to provide any kind of definitive answer..

OK, I'll narrow it:

In the two search pages for batch print and batch update, is there supposed to be a limit to the number of customer IDs returned, or is the page supposed to try to build a drop-down list of all the customers on the system?

Iain

[worldmaker]

I'm not sure I fully understand your question.. (highlighed in red)

As for "core edits" do you mean core ZEN CART files or edits to Super Orders files??

Edits to the core Zen cart files, not intention of interfering with the Super Orders documents.

[Dunk]

Hi guys.

We've been using Zen Cart for about 3 years. Finally thought it was about time we installed Super Orders 3.0. We're using 1.3.9h.

There are a few minor problems/queries I have. I've attached some screen shots to help.

1. £ syntax is showing up on PDF packing slips AND balance due is blank. See screen shot 1. This doesn't seem to happen if we generate print outs via the browser. Any ideas why this may be the case?

2. Printing order detail produces a slight error. See screen shot 2...
"1054 Unknown column 'track_id1' in 'field list'
in:
[select orders_status_id, date_added, customer_notified, track_id1, track_id2, track_id3, track_id4, track_id5, comments from orders_status_history where orders_id = '17877' order by date_added]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields."
This problem is only on order detail printout pages, invoice/packing slip print out pages don't show this error.

3. Perhaps I'm being a bit stupid here but how do I access PDF invoice print outs? See screen shot 3.
I can see there are PDF packing slip option and master packing list options on the Batch Form Printing page (although the generated PDF Packing Slip actually looks more like an invoice to me).
But I can't see a specific option to creare a PDF invoice print out, is this correct?

Thanks

[DivaVocals]

Answers in red..

Hi guys.

We've been using Zen Cart for about 3 years. Finally thought it was about time we installed Super Orders 3.0. We're using 1.3.9h.

There are a few minor problems/queries I have. I've attached some screen shots to help.

1. £ syntax is showing up on PDF packing slips AND balance due is blank. See screen shot 1. This doesn't seem to happen if we generate print outs via the browser. Any ideas why this may be the case?
Dunno the answer why the currency symbols do not display as I didn't develop the PDF Packing Slip code.. All I can do is ask the original developer and see if he can/will fix this.. As for the balance due, what displays in the balance due on the order detail???

2. Printing order detail produces a slight error. See screen shot 2...
"1054 Unknown column 'track_id1' in 'field list'
in:
[select orders_status_id, date_added, customer_notified, track_id1, track_id2, track_id3, track_id4, track_id5, comments from orders_status_history where orders_id = '17877' order by date_added]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields."
This problem is only on order detail printout pages, invoice/packing slip print out pages don't show this error.
Ask & answered a fee times in this support thread. Please search for "super_data_sheet.php". There is a posted fix for this.

3. Perhaps I'm being a bit stupid here but how do I access PDF invoice print outs? See screen shot 3.
I can see there are PDF packing slip option and master packing list options on the Batch Form Printing page (although the generated PDF Packing Slip actually looks more like an invoice to me).
But I can't see a specific option to creare a PDF invoice print out, is this correct?
As I've stated a few times in this thread, the PDF packing slip is a DETAILED packing slip not unlike those used by other large e-commerce sites. Therefore it has invoice-like aspects included. I don't know if this answers your question.

Thanks