Edit Orders v3.0 for ZC 1.3.9 [Support Thread]

[Cheepnis]

Hi, Can I change an order before it is processed by the credit card? Will it then charge the card the updated amount? I would like to be able to modify the order after the order has been placed, but before the card is charged. My customers often have special installation or delivery needs that I need to add to the order.

I hope I'm not stating the obvious here, but if these special needs are options that others may want too (or your customer may want again in the future), you may just consider making them attributes, which would also allow you to adjust the price (or not) as required.

[lndlyb4]

Cheepnis,

Thanks for the comment. We are a retail nursery that sells plants online. We give the customer the option of having us install the plants as well when they are delivered. Many of the clients have special installation needs. When they request installation, I give them a call and discuss the situation. I would like to be able to add additional charges for the extra work (e.g., sod removal, dead plant removal, etc.). These activities are so variable that it would be difficult to convert them to attributes. I'm thinking it may be best to just charge their card (with their permission) for "additional labor" based on the amount of hours we estimate the extra work to be. This is my first shopping cart, so I'm not real sure how to do this yet. I'm thinking just add "additional labor" as an item in the cart. 1 quantity would be for 1 hour and so on. I'm sure there is a better way. Any suggestions would be appreciated.

[DivaVocals]

Not to be a nag or anything, but I suggest taking any further discussion of any solution to this to a new thread as it is off topic for Edit Orders support.. Suggest searching the forum for "manual order" as it sounds like what lndlyb4 really requires is a manual order process for creating supplemental orders which would allow him/her to collect additional costs.

I hope I'm not stating the obvious here, but if these special needs are options that others may want too (or your customer may want again in the future), you may just consider making them attributes, which would also allow you to adjust the price (or not) as required.

Cheepnis,

Thanks for the comment. We are a retail nursery that sells plants online. We give the customer the option of having us install the plants as well when they are delivered. Many of the clients have special installation needs. When they request installation, I give them a call and discuss the situation. I would like to be able to add additional charges for the extra work (e.g., sod removal, dead plant removal, etc.). These activities are so variable that it would be difficult to convert them to attributes. I'm thinking it may be best to just charge their card (with their permission) for "additional labor" based on the amount of hours we estimate the extra work to be. This is my first shopping cart, so I'm not real sure how to do this yet. I'm thinking just add "additional labor" as an item in the cart. 1 quantity would be for 1 hour and so on. I'm sure there is a better way. Any suggestions would be appreciated.

[lndlyb4]

DivaVocals,

Thank you for the add-on and the suggestion.

[DogTags]

zc 139h
ty package tracker 311 installed

question: I know I have to upload the admin>orders.php and that this will overwrite the orders.php that was installed for ty package tracker - do i just let the edit-orders version of orders.php overwrite the ty-package version of admin>orders.php ?

or should i merge the two files?

i noticed lots of ty-package stuff in the current orders.php that is not in the native edit-orders orders.php so it seems that the edit-orders orders.php file would need to be merged

reason i ask is that the instructions in edit-orders doesn't say either way but that you must first have ty-package installed so that the edit-orders orders.php will overwrite the existing ty-package orders.php:

Ty Package Tracker
(You MUST have Ty Package Tracker installed to use the Ty Package Tracker integration features)

You will need to follow the following steps to use Edit Orders v3.03 with Ty Package Tracker v3.0.

Install Ty Package Tracker v3.0
Go to Admin > Configuration > Ty Package Tracker. Then simply set the "Ty Package Tracker Module Switch for Edit Orders v3.0 or Super Orders v3.0" to "True" to activate the Ty Package Tracker fields in Edit Orders.

This will enable the Ty Package Tracker fields and make them available in Edit Orders.

NOTE: If you are CURRENTLY running Ty Package Tracker v2.3a, you DON'T have to upgrade to Ty Package Tracker v3.0 to take advantage of the new Edit Orders v3.0 integration..

(though we think you SHOULD update to the new Ty Package Tracker v3.0)

BUT you will need to run the Ty Package Tracker upgrade script to use this feature. This WILL NOT affect any tracking data you already have in the DB.. BUT it will add the necessary admin flag needed to take advantage of the Ty Package Tracker integration option.

Run edit_orders_ty_tracker_upgrade.sql
Go to Configuration > Ty Package Tracker. Set the "Ty Package Tracker Module Switch for Edit Orders v3.0 or Super Orders v3.0" to "True".

This will enable the Ty Package Tracker fields and make them available in Edit Orders.

If you are upgrading Edit Orders v3.0 Rev1 or v3.0 Rev1a to Edit Orders v3.03 you'll need to make some minor changes to use the Ty Package Tracker features. Use the upgrade path below that applies to your store setup.

Edit Orders v3.0 Rev1 or v3.0 Rev1a users who are using Ty Package Tracker v2.3a
You will need to follow the following upgrade steps to use Edit Orders v3.03 with Ty Package Tracker v2.3a.

Run the edit_orders_uninstall.sql
Re-run the edit_orders_install.sql
Run the edit_orders_ty_tracker_upgrade.sql
Replace your current YOUR_ADMIN_FOLDER/includes/functions/extra_functions/common_orders_functions.php with the one from 1_Install_Files. Go to Admin > Configuration > Ty Package Tracker. Then simply set the "Ty Package Tracker Module Switch for Edit Orders v3.0 or Super Orders v3.0" to "True" to activate the Ty Package Tracker fields in Edit Orders.

Edit Orders v3.0 Rev1 or v3.0 Rev1a users who are using Ty Package Tracker v3.0
You will need to follow the following upgrade steps to use Edit Orders v3.03

Run the edit_orders_uninstall.sql
Re-run the edit_orders_install.sql
Replace your current YOUR_ADMIN_FOLDER/includes/functions/extra_functions/common_orders_functions.php with the one from 1_Install_Files. Go to Admin > Configuration > Ty Package Tracker. Then simply set the "Ty Package Tracker Module Switch for Edit Orders v3.0 or Super Orders v3.0" to "True" to activate the Ty Package Tracker fields in Edit Orders.

[DivaVocals]

The general rule when installing mods which have common files is to merge the common files.. this goes for ANY mod not just Edit Orders..

zc 139h
ty package tracker 311 installed

question: I know I have to upload the admin>orders.php and that this will overwrite the orders.php that was installed for ty package tracker - do i just let the edit-orders version of orders.php overwrite the ty-package version of admin>orders.php ?

or should i merge the two files?

i noticed lots of ty-package stuff in the current orders.php that is not in the native edit-orders orders.php so it seems that the edit-orders orders.php file would need to be merged

reason i ask is that the instructions in edit-orders doesn't say either way but that you must first have ty-package installed so that the edit-orders orders.php will overwrite the existing ty-package orders.php:

[DogTags]

Will merge, many thanks

[MikeyG]

DivaVocals

I have just read through this thread. can you just confirm that I have not missed something. I can see there was mention of what I think it my issue/question and I think it is being address but I am nt sure if it is fixed or if I have missed the fix.

If you edit an order and a product with attributes it does not appear to take the stock off the stock by attributes table - have I understood this or is here a fix for this I have missed? Is this fixed in the afore mentioned version 3.5 and if so is there a rough timescale.

Thanks

[DivaVocals]

DivaVocals

I have just read through this thread. can you just confirm that I have not missed something. I can see there was mention of what I think it my issue/question and I think it is being address but I am nt sure if it is fixed or if I have missed the fix.

If you edit an order and a product with attributes it does not appear to take the stock off the stock by attributes table - have I understood this or is here a fix for this I have missed? Is this fixed in the afore mentioned version 3.5 and if so is there a rough timescale.

Thanks

No fix for this.. IMHO, this is more of a SBA fix as not all folks using Edit Orders would be necessarily using SBA..

[MortalWombat]

Hi

When using Edit Orders, after I edit an order, the order sub-total shows the nett price of the combined products, rather than the gross prices.

The only way to get the correct sub-total to show is to remove the tax from the products and just use the gross price.

I have attached a screenshot to show exactly what I mean.
Any help with this would be appreciated, as editing an order at present means the customer doesn't get an invoice with tax showing.

Thanks,
Natasha