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  1. #1
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    Default Unable to delete country

    Hello,

    I had my site originally set up to ship only within the U.S. but somehow, Canada showed up, not sure how. I wasn't aware until I received an order tonight from a Canadian customer.

    I refunded the money and sent an email advising that I wasn't able to ship to their location. Afterwards, I logged into my admin, went to delete Canada from my country list but it wouldn't let me due to being linked to a customer. I went back and cancelled the original order and deleted it, then went and deleted the customer then logged off and back on to try but it still wouldn't let me delete it again saying it was linked to a customer.

    How can I get it deleted?

    Thanks

    Jim
    Jim Stiles
    http://www.missyscollectibles.com
    Coming home to Zen Cart!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Unable to delete country

    You would need to check the table:
    address_book

    and see who else is using Canada for the field:
    entry_country_id

    is set to 38 (the default of Canada) ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Unable to delete country

    Quote Originally Posted by Ajeh View Post
    You would need to check the table:
    address_book

    and see who else is using Canada for the field:
    entry_country_id

    is set to 38 (the default of Canada) ...


    Thanks, if you have a sec could you tell me where to go to check that table?

    Thanks again,

    Jim
    Jim Stiles
    http://www.missyscollectibles.com
    Coming home to Zen Cart!

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Unable to delete country

    You would need to go to your phpMyAdmin to review that table in your database and locate which customer(s) are using Canada ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #5
    Join Date
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    Default Re: Unable to delete country

    Quote Originally Posted by RiverCity View Post
    Thanks, if you have a sec could you tell me where to go to check that table?

    Thanks again,

    Jim

    That worked, got it deleted, had one other one in there I didn't know about.

    Thanks again,
    Jim Stiles
    http://www.missyscollectibles.com
    Coming home to Zen Cart!

 

 

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