I was helping a customer out by creating an account for them, placing items in the shopping cart and then asked the customer to login and check the items out. However, when they logged in, using a different browser, the items were not in the cart. Is permanent shopping cart based on IP address and not the customer's database account? Or does the browser have anything to do with it?
It would be nice if a customer could login with any browser on a different computer and still see their permanent shopping cart.
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