Hi,
I got an email from a customer who said she can't see any shipping rates for her zip code, 32754. I have the USPS module installed.
So I tried it and got the same results; nothing shows in the shipping estimate for 32754 but it does for other zips, like 01701.
I noticed there's a new USPS shipping module, so I installed it, but it did not fix the problem.
I turned on debugging and wrote to a log. This is the error I see:
<Package ID="0"><Error><Number>-2147219385</Number><Source>DomPostageLibrary;RateV4.ProcessRequest</Source>
<Description>The requested Mail Service is only available when Ground Transportation is required, when the Zone is 1-4, or the mail piece is Oversized.</Description><HelpFile/><HelpContext/></Error></Package>
</RateV4Response>
What exactly does this mean? Is there a way to fix this so that 32754 works?
Thanks, Susie
Bookmarks