How to set up downloadable products?

[southernlady]

Lady Z, I've seen something done similar to that with a 4 shared file. They would pay and then would receive the link to the 4 share AFTER the payment was processed. Not really using the attributes controller for this but going around the system.

I don't remember where I saw it but it was on a digital scrapbooking site using zen cart.

Liz

[ronnielarue]

Hi Ajeh, I have the same prob as NathyBelle
Option names, values, attributes all set up correct and working. Ordering works fine right thru to click on download button, and it just goes to a blank page (for local user) or "could not find page" for remote user.
This is a test site on XP Pro with Redirect off and streaming on
Fresh install does the same, and a copy on another PC does the same
Could it be some setting in windows?
I used the debug tool and it referred to line 41 in includes\templates\template_default\templates\tpl_modules_downloads.php
which seems to be about filesize
my files are mp3 and 2 or 3 Mb but i get the same result with the small test.zip sample file.
any suggestions appreciated
thks and rgds

[hookah]

After reading this entire thread I am still unable to make downloadable products work.

I have a single FREE product which is in the form of a PDF file or a Zip file. I have uploaded both to the download directory and I can see both of them in the Download Manager as being valid file names.

I have created an option name called downloads and is type dropdown.

I have two option values one called PDF File, the other called Zip file both of which specify the proper filename to be downloaded.

Everything looks good to me in the admin but when the shopper goes to look at the product, there is no way to download anything nor does the choices for PDF or Zip show up.

The site is located at www.clarkemfg.com/cart and the product is the only product in the last category "Factory Seconds" This is a free product.

I am attaching screenshots of my admin screens. Can anyone tell me why this isn't downloadable?

[hookah]

I forgot to mention in my last post that I am using product type "Document-General" which has the add to cart button turned off. I was hoping there was a way people could download this document without having to login and go thru the checkout process. This is a FREE document.

[DrByte]

If you just want people to click a link to get a free download, just put an HTML link for the file directly in your product description for them to click on.

[Ajeh]

First, you have the Product setup to be Virtual and Always Free Shipping ...

Downloads are NOT Virtual and NOT Always Free Shipping ... use:

Product is Virtual: No, Shipping Address Required

Always Free Shipping: No, Normal Shipping Rules

The other problem I see is you have the Product setup as a Document General Product and that is not something that can be purchased ...

Set that up as Product General ... this is the normal default ...

Once you have this Product made with your Attributes then we can try it again ...

[Ajeh]

NOTE: For checkout to work with a Free Order be sure to install the Zen Cart Free Charge Card freecharger Payment Module ...

Set the Order Status to either Processing or Delivered for immediate checkout of the Order ... otherwise, you will have to update the Order Status before the Download is available to the customer ...

[hookah]

There is no order status as we aren't getting that far.. There is no way to order the product. The options show up for the download type of Zip or Pdf but there is no download button and because it is product type document-general, there is no add to cart button.

This seems like a lot to go thru just to create a link to a PDF document. Is there an easier way besides creating the product? We just want a place to put a link that shows up on the sidebar.

NOTE: For checkout to work with a Free Order be sure to install the Zen Cart Free Charge Card freecharger Payment Module ...

Set the Order Status to either Processing or Delivered for immediate checkout of the Order ... otherwise, you will have to update the Order Status before the Download is available to the customer ...

[DrByte]

We just want a place to put a link that shows up on the sidebar.

This whole thread's discussion is on downloadable *products*, which is why you're getting answers focused on that method.

If you just want to put a link in a sidebox, just edit the template in whichever sidebox you want the link to appear, and put your link there.
Or if you want a dedicated sidebox for it that you can style to draw attention to it or something, start with the "empty sidebox" addon as a starting point. If you have questions specific to editing sideboxes, it's best to post those questions in the appropriate section of the forum.

[hookah]

The downloadable products seemed like the best way but I don't have a good understanding of downloadable products. Isn't there a way to have a FREE downloadable product where the shopper doesn't have to go thru checkout to get?

This whole thread's discussion is on downloadable *products*, which is why you're getting answers focused on that method.

If you just want to put a link in a sidebox, just edit the template in whichever sidebox you want the link to appear, and put your link there.
Or if you want a dedicated sidebox for it that you can style to draw attention to it or something, start with the "empty sidebox" addon as a starting point. If you have questions specific to editing sideboxes, it's best to post those questions in the appropriate section of the forum.