Flexible Return Authorization (RMA) for ZC v1.5.x

Average Rating: 5
Description
WHAT DOES THIS MODULE DO?

Flexible Return Authorization (RMA) for ZC v1.5.x is based on the original Returns Authorization by Clyde Jones (http://www.zen-cart.com/downloads.php?do=file&id=288). This module adds a Returns Authorization Request page to your store where your customer can read your returns policy and fill in a form to obtain a return authorization request. The contents of the form are emailed to the store owner. A confirmation e-mail is also sent to the customer.

Flexible Returns Authorization expands the original Returns Authorization functionality by adding a number of admin configurable options including:
1. Field display options:
a. Display as Optional
b. Display as Required
c. Do not Display
2. Error Message Display options:
a. Inline Display
b. Message Stack Display
3. Show Store Name, Address and Phone for Returns (ship to) on Returns Page
4. Show Store Name, Address and Phone for Returns (ship to) on Returns Success Page
5. Show Different Returns (ship to) Address on Returns Success Page
6. Add RMA link or button to the account History page
7. Option to have Order Status updated upon RMA Submission
8. Option to have Order Comments updated upon RMA Submission
9. Auto Generates RMA# on Success Page for (Logged in Customers) & Visitors

Note This module is not compatible with Zen Cart v1.3.x. It was extensively tested with and is compatible with Zen Cart v1.5.1. It will also likely work with Zen Cart v1.5.0 but was not thoroughly tested with v1.5.0. We recommend that shopowners still using Zen Cart v1.3.x should download the original Returns Authorization by Clyde Jones (http://www.zen-cart.com/downloads.php?do=file&id=288).
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Github Repository
Zen Cart® Versions v1.5.6
Original Author DivaVocals
Last Updated by tmccaff - 24 Aug 2019
Downloads 1,074

Version History

Flexible Return Authorization (RMA) for ZC v1.5.x   -   Version: 1.6a
1. Corrected PHP Notice account-history-info (virtual) YOUR_TEMPLATE/tpl_account_history_info.php
2. Removed double heading from checkout-success page YOUR_TEMPLATE/tpl_account_history_info.php
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Zen Cart® Versions v1.5.6
Date Added 24 Aug 2019
Author tmccaff
File Size 70.0 KB
PHP 5.3 Safe? No
Downloads 4
 
Flexible Return Authorization (RMA) for ZC v1.5.x   -   Version: 1.6
Nothing new just fixed some files to make it work with Zen Cart 1.5.6c. I moved some language files to extra_definitons instead to make it easier and less core changes.   + Download
Zen Cart® Versions v1.5.6
Date Added 13 Aug 2019
Author tmccaff
File Size 70.0 KB
PHP 5.3 Safe? No
Downloads 12
 
Flexible Return Authorization (RMA) for ZC v1.5.x   -   Version: 1.5
Check to ensure that the order ID specified was placed by the logged in customer. sd   + Download
Zen Cart® Versions v1.5.1, v1.5.2, v1.5.3, v1.5.4, v1.5.5
Date Added 14 Jun 2016
Author swguy
File Size 69.2 KB
PHP 5.3 Safe? Yes
Downloads 303
 
Flexible Return Authorization (RMA) for ZC v1.5.x   -   Version: 1.3
Explicitly specified field names to update in configuration commands for interoperability.   + Download
Zen Cart® Versions v1.5.1, v1.5.2, v1.5.3, v1.5.4, v1.5.5
Date Added 12 Jun 2016
Author swguy
File Size 68.7 KB
PHP 5.3 Safe? Yes
Downloads 19
 
Flexible Return Authorization (RMA) for ZC v1.5.x   -   Version: 1.2
Fixes for v1.1
1. Updated the auto install file to include missing configuration to return "Reason for Return" to admin>orders>edit>comments

New Features in v1.2
1. The Returns Page is no longer being accessed directly.
2. Order info gathering: A customer or COWOA customer is now taken to a new page (Return Authorization Request) where they can login or lookup order for which the item is on to request a RMA#.
For less confusion, customers that login are taken right to their (My Account > History) page where they are prompted on how to Request a RMA#.
COWOA customers are taken right to the (Order Information) page for the Order Number they entered.
3. Completed Order Status: A new configuration has been added so you can set the (Order Status) for completed/shipped orders.
3A. The Date Added for Completed Order Status is used to allow/deny RMA Request submissions.
4. Returns Grace Period: A new configuration has been added to enter the amount of days that you allow your customers to return items.
4A. The value (example "30") will represent a 30 Day return policy. If the order in question is older than 30 days it will disable form submission and prompt customer to contact store otherwise it will allow submission for a RMA#.
5. RMA Popup Package Label: Upon Success of the RMA# Request Form, the customer is directed to a success page where they are issued a RMA# and instruction to return items along with a link to a Popup Package Label with Returns Address and RMA#.
6. RMA# Grace Period: A new configuration has been added to enter the amount of days before the RMA# expires.
6A. The value (example "15") will represent 15 Days, this value is included in the email confirmation sent to the customer.
7. Customer Email: We added the RMA# to the subject line and changed the text to reflect the new RMA process.
8. Admin Email: We changed display so it was easier to read.
9. DateBase Columns Added: We added (2) database columns to orders_status_history to save RMA# and Reason for Return.
10. Admin Orders Edit Page: We merged the Reason for Return with the comments and added a RMA# column next to the comments column.
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Zen Cart® Versions v1.5.1
Date Added 24 Sep 2013
Author rbarbour
File Size 73.9 KB
PHP 5.3 Safe? No
Downloads 562
 
Flexible Return Authorization (RMA) for ZC v1.5.x   -   Version: v1.1
Minor updates/fixes to the header.php and tpl_returns_default.php files..   + Download
Zen Cart® Versions v1.5.0, v1.5.1
Date Added 15 Jul 2013
Author DivaVocals
File Size 37.7 KB
PHP 5.3 Safe? No
Downloads 141
 
Flexible Return Authorization (RMA) for ZC v1.5.x   -   Version: 1.0
  + Download
Zen Cart® Versions
Date Added 8 Jul 2013
Author DivaVocals
File Size 37.5 KB
PHP 5.3 Safe? No
Downloads 33
 


disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR