EC Error - (28) Operation timed out with 0 out of -1 bytes received

Hi I'm getting this Express Checkout Error:

Code:

---

An error occurred when we tried to contact the payment processor.
Please try again, select an alternate payment method, or contact the store owner for assistance. ()
 - (28) Operation timed out with 0 out of -1 bytes received

---

Here's the ouput of IPN Check,

Code:

---

IPNCHECK.PHP - Version 1.0

IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443

IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY

Script finished.

---

Now this is the output of the curltest.php?ssl=1

Code:

---

28 Operation timed out with 0 out of -1 bytes received

Array
(
    [url] => "https://www.zen-cart.com/testcurl.php"
    [http_code] => 0
    [header_size] => 0
    [request_size] => 192
    [filetime] => -1
    [ssl_verify_result] => 20
    [redirect_count] => 0
    [total_time] => 15.712871
    [namelookup_time] => 0.003362
    [connect_time] => 0.003457
    [pretransfer_time] => 0.713148
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => 0
    [upload_content_length] => 0
    [starttransfer_time] => 0
    [redirect_time] => 0
)

---

With regards to php support, here's an excerpt:

Code:

---

PHP Version 4.3.9

CURL support        enabled
CURL Information        libcurl/7.12.1 OpenSSL/0.9.7a zlib/1.2.1.2 libidn/0.5.6

MySQL Support        enabled
Active Persistent Links        0
Active Links        0
Client API version        4.1.20
MYSQL_MODULE_TYPE        external
MYSQL_SOCKET        /var/lib/mysql/mysql.sock
MYSQL_INCLUDE        -I/usr/include/mysql
MYSQL_LIBS        -L/usr/lib/mysql -lmysqlclient

Directive        Local Value        Master Value
mysql.allow_persistent        Off        Off
mysql.connect_timeout        60        60
mysql.default_host        no value        no value
mysql.default_password        no value        no value
mysql.default_port        no value        no value
mysql.default_socket        no value        no value
mysql.default_user        no value        no value
mysql.max_links        Unlimited        Unlimited
mysql.max_persistent        Unlimited        Unlimited
mysql.trace_mode        Off        Off

---

I had a lot of trouble installing the cart, and had to comment the lines testing CURL. Now that I'm switching from IPN to CE, the CURL problem shows up again.

My service provider claims that there's no proxy configured.

Any idea? Appreciate your help. Thanks.

PayPal Express Checkout relies on CURL functioning properly.
If CURL is encountering timeouts, your host needs to fix the server configuration. If they don't know how to install and compile and test it to ensure that it's working, maybe you need to find a different host.

DrByte, thanks.

Yeah I don't think this is the most suited host, but unfortunately I have to cope with that.

From the phpInfo I've posted, what do you think I should ask them for? This is the current CURL configuration:

Code:

---

CURL support        enabled
CURL Information        libcurl/7.12.1 OpenSSL/0.9.7a zlib/1.2.1.2 libidn/0.5.6

---

Thanks.

Quote:

---

Originally Posted by elcantodelospajaros

Code:

---

CURL support        enabled
CURL Information        libcurl/7.12.1 OpenSSL/0.9.7a zlib/1.2.1.2 libidn/0.5.6

---

---

I wonder if this could be the issue: an outdated version of libcurl?
http://www.zen-cart.com/forum/showthread.php?t=84503

After complaining to the hosting provider for a second time it suddenly works.
I'm afraid they had some kind of proxy configured, though they won't admit it.

Thanks for your prompt response!