Westminster New

Re intstalled again and it still has the product info in the right column......

That's it, I give up with this template and will look for something else. (Shame really)

A couple of screen shots

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Originally Posted by Rizla

A couple of screen shots

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If you post a link to the site that has the template installed I can take a look.

Thanks,

Anne

Hi Anne

www.thepersonalisedtouch.com

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Originally Posted by Rizla

Hi Anne

www.thepersonalisedtouch.com

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It looks like there is something wrong with the product info page like you have deleted a </div> tag. I would re up load the tpl_product_info_display.php file from the template package.

If you have plugins installed in your old template override folder you need to copy the files over. It looks like you have zen magnific and tabbed products pro?

Thanks,

Anne

Hi Anne and thanks for looking......

I have not edited ANY files, this is how it came in the download from your site. So is there a problem with the download?

Yes....The Andover site has TPP not sure about magnific but will check.

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Originally Posted by Rizla

Hi Anne and thanks for looking......

I have not edited ANY files, this is how it came in the download from your site. So is there a problem with the download?

Yes....The Andover site has TPP not sure about magnific but will check.

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No, there is no problem with the download. I would look at my recommendations in my other post. You may also have a plugin or modification to a core file that is causing the problem.

Thanks,

Anne

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Originally Posted by picaflor-azul

It sounds like you are missing files or don't have the responsive layout turned on in your zen cart admin.

Thanks,

Anne

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Re-uploaded the file (no change) Olease could you tell me where in Andover I might find the files to copy accross? aslo re ref to above where exactly to I 'turn resopnsive on' ?

I think Ive looked in the correct place from Andover but can't see any files refering to the two add-ons.

Quote:

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Originally Posted by Rizla

Re-uploaded the file (no change) Olease could you tell me where in Andover I might find the files to copy accross? aslo re ref to above where exactly to I 'turn resopnsive on' ?

I think Ive looked in the correct place from Andover but can't see any files refering to the two add-ons.

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The files would be related to the plugins that you already have installed. You can look in the plugin zip files to see which ones may be causing problems. It could be any related to the product info page. If the install file ran correctly when you uploaded the files, the responsive switch should already be turned on in admin--configuration--layout settings.

Thanks,

Anne

Quote:

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Originally Posted by picaflor-azul

The files would be related to the plugins that you already have installed. You can look in the plugin zip files to see which ones may be causing problems. It could be any related to the product info page. If the install file ran correctly when you uploaded the files, the responsive switch should already be turned on in admin--configuration--layout settings.

Thanks,

Anne

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Yup.... It is turned on.... I need your help. Sent email