Westminster New

[Rizla]

Re intstalled again and it still has the product info in the right column......

That's it, I give up with this template and will look for something else. (Shame really)

[Rizla]

A couple of screen shots

[picaflor-azul]

A couple of screen shots

If you post a link to the site that has the template installed I can take a look.

Thanks,

Anne

[Rizla]

Hi Anne

www.thepersonalisedtouch.com

[picaflor-azul]

Hi Anne

www.thepersonalisedtouch.com

It looks like there is something wrong with the product info page like you have deleted a </div> tag. I would re up load the tpl_product_info_display.php file from the template package.

If you have plugins installed in your old template override folder you need to copy the files over. It looks like you have zen magnific and tabbed products pro?

Thanks,

Anne

[Rizla]

Hi Anne and thanks for looking......

I have not edited ANY files, this is how it came in the download from your site. So is there a problem with the download?

Yes....The Andover site has TPP not sure about magnific but will check.

[picaflor-azul]

Hi Anne and thanks for looking......

I have not edited ANY files, this is how it came in the download from your site. So is there a problem with the download?

Yes....The Andover site has TPP not sure about magnific but will check.

No, there is no problem with the download. I would look at my recommendations in my other post. You may also have a plugin or modification to a core file that is causing the problem.

Thanks,

Anne

[Rizla]

It sounds like you are missing files or don't have the responsive layout turned on in your zen cart admin.

Thanks,

Anne

Re-uploaded the file (no change) Olease could you tell me where in Andover I might find the files to copy accross? aslo re ref to above where exactly to I 'turn resopnsive on' ?

I think Ive looked in the correct place from Andover but can't see any files refering to the two add-ons.

[picaflor-azul]

Re-uploaded the file (no change) Olease could you tell me where in Andover I might find the files to copy accross? aslo re ref to above where exactly to I 'turn resopnsive on' ?

I think Ive looked in the correct place from Andover but can't see any files refering to the two add-ons.

The files would be related to the plugins that you already have installed. You can look in the plugin zip files to see which ones may be causing problems. It could be any related to the product info page. If the install file ran correctly when you uploaded the files, the responsive switch should already be turned on in admin--configuration--layout settings.

Thanks,

Anne

[Rizla]

The files would be related to the plugins that you already have installed. You can look in the plugin zip files to see which ones may be causing problems. It could be any related to the product info page. If the install file ran correctly when you uploaded the files, the responsive switch should already be turned on in admin--configuration--layout settings.

Thanks,

Anne

Yup.... It is turned on.... I need your help. Sent email