Return Authorization Module (RMA)

Hmmm i wounder why it's not working for my test user . anyway it seems to be working now after i updated the test users address. My Question is how do i get it to sent to a specific e-mail address. and show the customer's address as the return?

Currently the head ther customer gets.


Return Authorization Request‎
From: Lextechs ([email protected])<<<< I would like that to say [email protected]
Sent: Tue 7/17/07 4:31 PM
Reply-to: [email protected] <<<<<<<<<<<<<< This to say the customer's e-mail in this case ajoseph619##########################
To: ajoseph619##########################

On the admin side i just want it to sent a e-mail to [email protected]

Quote:

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Originally Posted by clydejones

I just created an account on the site, went to the returns page and lo and behold, there was my name and address all auto filled in and correct.

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Quote:

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Originally Posted by lextechs

Hmmm i wounder why it's not working for my test user . anyway it seems to be working now after i updated the test users address. My Question is how do i get it to sent to a specific e-mail address. and show the customer's address as the return?

Currently the head ther customer gets.


Return Authorization Request‎
From: Lextechs ([email protected])<<<< I would like that to say [email protected]
Sent: Tue 7/17/07 4:31 PM
Reply-to: [email protected] <<<<<<<<<<<<<< This to say the customer's e-mail in this case ajoseph619##########################
To: ajoseph619##########################

On the admin side i just want it to sent a e-mail to [email protected]

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[email protected])<<<< I would like that to say [email protected]
For this you should check your admin -> configuration -> e-mail options and see what you are using for your default e-mail address.

I'll look at the other issues and see what I can do.

I installed this mod and I am getting an error when the customer is on the checkout confirmation page that says:

Warning: Missing argument 2 for zen_add_tax() in /home/commtech/public_html/catalog/includes/functions/functions_taxes.php on line 112

Does anyone have some help?

Quote:

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Originally Posted by rbepple

I installed this mod and I am getting an error when the customer is on the checkout confirmation page that says:

Warning: Missing argument 2 for zen_add_tax() in /home/commtech/public_html/catalog/includes/functions/functions_taxes.php on line 112

Does anyone have some help?

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This module does not interact with the checkout or the taxes function(s) or any other core files in Zen Cart. So Im not sure what might be causing this error.

You could try uploading a fresh copy of the functions_taxes.php.

If I check the Insurance box I get the error listed above, if I don't check the box the page operates properly. Is it because I have the shipping insurance sort order before the taxes sort order?

Quote:

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Originally Posted by rbepple

If I check the Insurance box I get the error listed above, if I don't check the box the page operates properly. Is it because I have the shipping insurance sort order before the taxes sort order?

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You might get a better answer by posting your problem in this forum topic

I'm not putting you off but your problem doesn't seem to be related to the Return Authorization Mod.

Hi Clyde, hoping you can help me here. Everything seems to be working fine except the “Reason for Return” box… Currently if the user keeps typing, the box starts to expand right with a scroll bar on the bottom… Is there a way to have it word-warp and expand down-ward without having to hit the “Enter” key..?

Quote:

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Originally Posted by SpoiledK

Hi Clyde, hoping you can help me here. Everything seems to be working fine except the “Reason for Return” box… Currently if the user keeps typing, the box starts to expand right with a scroll bar on the bottom… Is there a way to have it word-warp and expand down-ward without having to hit the “Enter” key..?

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The textarea should wrap automatically every time a row reaches a width of 30/31 characters (that assumes normal typing and not holding down a single key)

for instance if you were to type the following in the text area:

The cat was playing in the garden.

you should see something like this:

The cat was playing in the
garden.

Quote:

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Originally Posted by clydejones

The textarea should wrap automatically every time a row reaches a width of 30/31 characters (that assumes normal typing and not holding down a single key)

for instance if you were to type the following in the text area:

The cat was playing in the garden.

you should see something like this:

The cat was playing in the
garden.

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Thanks for the quick reply... I have this installed on my PC and for some reason it does not warp... It keeps expanding right... Example, holding down any letter key, it would expand right and keeps on going without warp... Any idea that or settings i could change..? Thanks...

Quote:

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Originally Posted by SpoiledK

Thanks for the quick reply... I have this installed on my PC and for some reason it does not warp... It keeps expanding right... Example, holding down any letter key, it would expand right and keeps on going without warp... Any idea that or settings i could change..? Thanks...

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As I said above holding down a single key produces this behavior. if you type a normal sentence it should wrap at 30/31 characters.

I'm not sure why anyone would hold down a single key if they were trying to type a request such as:

When this item arrived it was broken. Could you replace the item.

This example should wrap as expected.