Return Authorization Module (RMA)

[lextechs]

Hmmm i wounder why it's not working for my test user . anyway it seems to be working now after i updated the test users address. My Question is how do i get it to sent to a specific e-mail address. and show the customer's address as the return?

Currently the head ther customer gets.


Return Authorization Request‎
From: Lextechs ([email protected])<<<< I would like that to say [email protected]
Sent: Tue 7/17/07 4:31 PM
Reply-to: [email protected] <<<<<<<<<<<<<< This to say the customer's e-mail in this case ajoseph619##########################
To: ajoseph619##########################

On the admin side i just want it to sent a e-mail to [email protected]

I just created an account on the site, went to the returns page and lo and behold, there was my name and address all auto filled in and correct.

[clydejones]

Hmmm i wounder why it's not working for my test user . anyway it seems to be working now after i updated the test users address. My Question is how do i get it to sent to a specific e-mail address. and show the customer's address as the return?

Currently the head ther customer gets.


Return Authorization Request‎
From: Lextechs ([email protected])<<<< I would like that to say [email protected]
Sent: Tue 7/17/07 4:31 PM
Reply-to: [email protected] <<<<<<<<<<<<<< This to say the customer's e-mail in this case ajoseph619##########################
To: ajoseph619##########################

On the admin side i just want it to sent a e-mail to [email protected]

[email protected])<<<< I would like that to say [email protected]
For this you should check your admin -> configuration -> e-mail options and see what you are using for your default e-mail address.

I'll look at the other issues and see what I can do.

[lextechs]

If i change the default email address then all email are then sent to or from the RMA address what i would like it to do is just sent RMA request to a address I have set up just to receive RMA request.,

sort of how the contact us works with the drop down feature.

So i don't want to change my default e-mail address .

[email protected])<<<< I would like that to say [email protected]
For this you should check your admin -> configuration -> e-mail options and see what you are using for your default e-mail address.

I'll look at the other issues and see what I can do.

[clydejones]

If i change the default email address then all email are then sent to or from the RMA address what i would like it to do is just sent RMA request to a address I have set up just to receive RMA request.,

sort of how the contact us works with the drop down feature.

So i don't want to change my default e-mail address .

OK I'll work on a quick fix for you.

[clydejones]

OK I'll work on a quick fix for you.

Hope this is what you want.

I added a new e-mail define statement in:
includes/languages/english/YOUR_TEMPLATE/returns.php

define('RMA_EMAIL', '[email protected]'); change this to whatever you want.

and modified includes/modules/pages/returns/header_php.php to reflect the define statement.

unzip the file, change the YOUR_TEMPLATE folder to match your custom template name and upload the entire includes folder to your server.
Attachment 3279

[Coop1979]

Hope this is what you want.

I added a new e-mail define statement in:
includes/languages/english/YOUR_TEMPLATE/returns.php

define('RMA_EMAIL', '[email protected]'); change this to whatever you want.

and modified includes/modules/pages/returns/header_php.php to reflect the define statement.

unzip the file, change the YOUR_TEMPLATE folder to match your custom template name and upload the entire includes folder to your server.
Attachment 3279

Kind-of along these same lines, I would like for the RMA email to be "From" the user requesting the RMA, not "From" the default shop email address. Any chances of getting that worked into this great mod?

[clydejones]

Kind-of along these same lines, I would like for the RMA email to be "From" the user requesting the RMA, not "From" the default shop email address. Any chances of getting that worked into this great mod?

I'll look into it for a future upgrade

[lextechs]

Clyde, thank for the fix it worked great, one small problem though the text is not showing up in the action requested i am getting a 1 or a 0 and i have 4 options in the drop down box

i think i saw he fix somewhere but can't remember where it was

Item Number:
Item Name:
Action Requested: 0

Hope this is what you want.

I added a new e-mail define statement in:
includes/languages/english/YOUR_TEMPLATE/returns.php

define('RMA_EMAIL', '[email protected]'); change this to whatever you want.

and modified includes/modules/pages/returns/header_php.php to reflect the define statement.

unzip the file, change the YOUR_TEMPLATE folder to match your custom template name and upload the entire includes folder to your server.
Attachment 3279

[clydejones]

Clyde, thank for the fix it worked great, one small problem though the text is not showing up in the action requested i am getting a 1 or a 0 and i have 4 options in the drop down box

i think i saw he fix somewhere but can't remember where it was

Item Number:
Item Name:
Action Requested: 0

use the fix from this post