Reward Points Module for ZC v13x

OK, ive looked and looked and cant find the answer.

I have downloaded the latest 1.5 version and tried to install it. But when I get to the SQL Query Executor I submit it and get this.

WARNING: An Error occurred, please refresh the page and try again.

Any ideas? :shocking:

Quote:

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Originally Posted by memorydave

OK, ive looked and looked and cant find the answer.

I have downloaded the latest 1.5 version and tried to install it. But when I get to the SQL Query Executor I submit it and get this.

WARNING: An Error occurred, please refresh the page and try again.

Any ideas? :shocking:

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What version of zen cart are you using? What Server version are you using?

Quote:

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Originally Posted by countrycharm

What version of zen cart are you using? What Server version are you using?

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Im using 1.5 just updated a week ago, and the latest download here http://www.zen-cart.com/downloads.php?do=file&id=704

Quote:

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Originally Posted by memorydave

OK, ive looked and looked and cant find the answer.

I have downloaded the latest 1.5 version and tried to install it. But when I get to the SQL Query Executor I submit it and get this.

WARNING: An Error occurred, please refresh the page and try again.

Any ideas? :shocking:

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Quote:

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But when I get to the SQL Query Executor I submit it and get this.

WARNING: An Error occurred, please refresh the page and try again.

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Did you open up the new.sql file and copy and paste the file or did you try to upload the whole file to Admin->Tools->Install SQL Patch. You have to open up the file and copy and past it.

Quote:

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Originally Posted by countrycharm

Did you open up the new.sql file and copy and paste the file or did you try to upload the whole file to Admin->Tools->Install SQL Patch. You have to open up the file and copy and past it.

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I tried both and both gave the same message

Quote:

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Originally Posted by memorydave

I tried both and both gave the same message

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Use the uninstall.sql and retry installing it again. You are the only one who is having this problem at the moment. If this doesn't work instead of trying to tell you what to try if you give me temporary access to you ftp and admin I will take a peek at it for you. If not I can not set here and tell you whats going on with it.

Quote:

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Originally Posted by countrycharm

Use the uninstall.sql and retry installing it again.

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I tried that and it worked! Thanks a bundle

Now I have got it working on my mirror site I'll try on the main site. Fingers crossed

Thank you so much for your time. It has really helped me out

Quote:

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Originally Posted by memorydave

I tried that and it worked! Thanks a bundle

Now I have got it working on my mirror site I'll try on the main site. Fingers crossed

Thank you so much for your time. It has really helped me out

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Np problem, I'm glad it worked out for you.

My reward points are not subtracting after a customer cancels an order. They are stuck as pending and I have to manually subtract them from each refunded and cancelled order... I read earlier in this thread that they should subtract automatically after a cancel or refund.

Any idea what might be wrong here?

Quote:

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Originally Posted by swamyg1

My reward points are not subtracting after a customer cancels an order. They are stuck as pending and I have to manually subtract them from each refunded and cancelled order... I read earlier in this thread that they should subtract automatically after a cancel or refund.

Any idea what might be wrong here?

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I will answer this later.