did you have any visitors since you installed supertracker? Normally the installation reinstalls the supertracker table, so at the beginning it is empty.
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did you have any visitors since you installed supertracker? Normally the installation reinstalls the supertracker table, so at the beginning it is empty.
Yes, I have had new people register on the site and orders placed. After I installed it, I hopped on my website from a second computer and it didn't show any data.Quote:
Originally Posted by Design75
When installing, did you rename the YOUR_TEMPLATE folder to your own template for
?PHP Code:includes/templates/YOUR_TEMPLATE/jscript/jscript_supertracker.php
Yes I did. Logged into my ftp just now, it shows: /includes/templates/bask_black/jscript/jscript_supertracker.phpQuote:
Originally Posted by Design75
:( grr. so it is nothing obvious
yeah, I went thru and double checked that all the filese were in the correct place. I am somewhat capable but I have not idea why its not working.Quote:
Originally Posted by Design75
and I am guessing your cache folder is also empty? still can't reproduce the error:frusty:Quote:
Originally Posted by sicivic89
cache folder on my internet browser? I've tried multiple browsers and get the same.Quote:
Originally Posted by Design75
Ok. I got it working! Under my FTP site, I have a bunch of folders such as includes, public_html, and www. My admin folder is under www. I added the "includes" appropriate files under the listed includes directory, but if I expand out my public_html folder, there is another includes directory there. I added the appropriate files here and it worked. Thank you for your time Design75!!!
Just glad you found the problem :flex: