Supertracker

[Design75]

did you have any visitors since you installed supertracker? Normally the installation reinstalls the supertracker table, so at the beginning it is empty.

[sicivic89]

did you have any visitors since you installed supertracker? Normally the installation reinstalls the supertracker table, so at the beginning it is empty.

Yes, I have had new people register on the site and orders placed. After I installed it, I hopped on my website from a second computer and it didn't show any data.

[Design75]

When installing, did you rename the YOUR_TEMPLATE folder to your own template for

includes/templates/YOUR_TEMPLATE/jscript/jscript_supertracker.php 

?

[sicivic89]

When installing, did you rename the YOUR_TEMPLATE folder to your own template for

includes/templates/YOUR_TEMPLATE/jscript/jscript_supertracker.php 

?

Yes I did. Logged into my ftp just now, it shows: /includes/templates/bask_black/jscript/jscript_supertracker.php

[Design75]

grr. so it is nothing obvious

[sicivic89]

grr. so it is nothing obvious

yeah, I went thru and double checked that all the filese were in the correct place. I am somewhat capable but I have not idea why its not working.

[Design75]

yeah, I went thru and double checked that all the filese were in the correct place. I am somewhat capable but I have not idea why its not working.

and I am guessing your cache folder is also empty? still can't reproduce the error

[sicivic89]

and I am guessing your cache folder is also empty? still can't reproduce the error

cache folder on my internet browser? I've tried multiple browsers and get the same.

[sicivic89]

Ok. I got it working! Under my FTP site, I have a bunch of folders such as includes, public_html, and www. My admin folder is under www. I added the "includes" appropriate files under the listed includes directory, but if I expand out my public_html folder, there is another includes directory there. I added the appropriate files here and it worked. Thank you for your time Design75!!!

[Design75]

Just glad you found the problem