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Hi,
I'm testing this module on a development store for a client's future use. The client does have a few customizations that I had to merge with the altered files for this module, but that seemed to go smoothly. The trouble is that I am getting the "Whoops! Your session has expired." screen whenever I am attempting to check out. I don't even get to the billing or shipping screens or anything that seems like I can check out without an account.
Any ideas why this is happening?
Since this is not an issue that been reported before, no.. Please re-check your installation.. Given that you've made additional alterations to altered files, it's like one of those is the is cause of the issue..Quote:
Originally Posted by earmsby
yeah, I was thinking I'd try another test on a clean ZC 1.5.1 install and see what happens.Quote:
Originally Posted by DivaVocals
Why is COWOA not just installed in the original default installation. Is there really a reason not to want it? I know there are many times I just go to another site if I have to register just to buy a simple item. I just won't spend the time. Can't the design just include a simple on off switch. This is complicated to install!!
It will be, in ZC 1.6Quote:
Originally Posted by wangel
Cool. Any planned date for completion yet?
Nope (at least that I know of). There is a development version on github, but that is way from being ready for release.Quote:
Originally Posted by wangel
It just wasn't included.. You will have to ask the developers why.. and as Design75 indicated there are plans to include this functionality in a future Zen Cart release..Quote:
Originally Posted by wangel
Quote:
Originally Posted by Design75
Respectfully, this is a support thread for COWOA, and any unrelated discussions should be posted in a seperate thread..Quote:
Originally Posted by wangel
I successfully installed the COWOA module, but I see under the How to Use section that some other changes need to be made if the template uses the CSS Horizontal Dropdown Menu with query or Pure CSS Mega Menu. I just installed the Picaflor Avonlee_contempo template but how do I know if it uses these and I need to make these additional changes?
I asked this question over at http://www.zen-cart.com/showthread.p...-Mod&p=1214331, THEN saw the "gentle reminder," so I'm reposting it here. :blush:
I just installed this mod, and it's partly working, but partly not. I've read through several dozen pages worth of posts, and my head is spinning. So rather than drive myself absolutely crazy going through 118 pages, I'm going to throw myself on the mercy of the forum, and simply ask for help. I apologize, in advance, if the answers to my questions have already been given, and I simply didn't find them.
>> STEP 1 - Change the "YOUR_TEMPLATE" directory names to the name of your actual template under the install/includes/templates.
Did this, no problem.
>> ****** STEP 1A has been Added
STEP 1a - In your custom template son your cart, edit the tpl_header.php file and look for this line.
<?php if (($_SESSION['customer_id']) { ?>
change it to this.
<?php if (($_SESSION['customer_id']) && (!$_SESSION['COWOA']=='True')) { ?>
This prevents the My Account from showing up after the COWOA Users enters their Order Number and E-Mail Address to view their order.
>> ******
Small problem here, the tpl_header.php was not located in zencart\includes\templates\pinkywinky, it was located in the zencart\includes\templates\template_default\common\ folder. I made the required changes and uploaded them to the zencart\includes\templates\template_default\common\ folder.
>> STEP 2 - Upload the includes and admin directory to your zen cart directory.
That part went fine.
>> STEP 4 - Install the SQL Patch. To do this, open the file COWOA.sql.
Not sure what happened to Step 3, but I did this. The file was actually called COWOA_Full_Install.sql. The install.txt doc says it should have modified 14 files, but it only modified 12. Do I need to also install UPDATE_COWOA_2.sql and UPDATE_COWOA_2x to 2c.sql?
>> STEP 5 - In your admin section, under configuration>layout settings>use split-login page, you want it to say "true".
It does. :-)
>> STEP 6 - **** Add to your /includes/filenames.php file the following line: ****
define('FILENAME_ORDER_STATUS', 'order_status');
No problem there, and I uploaded it to the proper directory.
>> Step 7 - **** Go to your Admin Configuration screen and open up COWOA There are 3 configuations that need to be set to True or False.
Another problem: What COWOA? I logged out and back in again, twice, but I still don't see anything like this under any menu listing.
Final problem: The site looks as it should, and I like how it splits the customers on the Admin Home page into those with and without accounts. But...when I access the site (http://www.carnal-pleasures.com/zencart/ ... apologies in advance that it's an adult site...I'm only the programmer, please don't blame me!) it's not giving me a COWOA option. Doing a test purchase takes me to the same page as before I installed the mod.
Welcome, Please Sign In
New Customer? Please enter your checkout information here
Returning customers may benefit from creating an account with Carnal Pleasures which allows you to shop faster, track the status of your current orders, review your previous orders and take advantage of our other member's benefits.
Returning Customers
Carnal Pleasures account holders may login below.
Email Address:
Password:
Forgot your password?
There are no options to continue the purchase without creating an account.
I know I'm close...where did I go wrong?
THANK YOU, in advance, for your help!!
Since NOTHING you posted here in the way of instructions matches ANYTHING from the current readme, I have to ask.. WHAT version of COWOA did you download and install?? If you have downloaded a version from ANYWHERE other than the free add-ons here on this site, you need to go back to other thread for help.. As the FIRST page of this threads states, this support thread is for COWOA for Zen Cart v1.5.. You sound like you've installed something else..
Quote:
Originally Posted by Scully
I figured that out myself, and am in the process of fighting my way through uninstalling the older version that I got by accident, and installing the current version.
In answer to your question...the links from the original forum thread led me all over the web, and finally I ended up at Wikipedia. Ugh. There were several different links there...most of them did not work. Only one did. I downloaded that zip file, not realizing that it was an older version of the software.
Wish me luck...I'm a php moron...this stuff gives me a migraine even when it works flawlessly. And in my hands, it almost never does. :blink:
Much to my absolute amazement, it seems to have worked!! I haven't completed a test purchase yet, but I have gotten as far as the original login screen. Now, instead of just having the two options that I listed in my original post, it shows:
Welcome, Please Sign In
TEXT_STANDARD_ACCOUNT_HEADING
New Customer? Please enter your checkout information here
Returning customers may benefit from creating an account with Carnal Pleasures which allows you to shop faster, track the status of your current orders, review your previous orders and take advantage of our other member's benefits.
Returning Customers
Carnal Pleasures account holders may login below.
Email Address:
Password:
Forgot your password?
TEXT_COWOA_HEADING
Checkout Without An Account For a faster checkout experience, we offer the option to checkout without creating an account.
Continue
Much, much closer!! But could you please tell me how to change TEXT_STANDARD_ACCOUNT_HEADING and TEXT_COWOA_HEADING to something better? (And maybe a suggestion of better headers, because after fighting with this for the past 3 hours, my brain is fried! LOL)
Also, it's a little thing, but how can I change the black text to something more legible (on the dark purple background) without changing everything else? And I wouldn't mind getting rid of the gray text, too. http://www.carnal-pleasures.com/zenc...ain_page=login
While I'm changing colors, how can I change the background colors in the http://www.carnal-pleasures.com/zenc...=shopping_cart boxes? I've tried changing the lavender text, and that changed things in the wrong direction elsewhere. If I can change the colors of those boxes instead, I think maybe I'll have something that people can read without going half-blind. LOL
Thanks!
You have not uploaded all the language files or did not upload them to the correct locations.. Please re-check your installQuote:
Originally Posted by Scully
These are template related questions versus COWOA support questions.. You can use the Firefox Developer tools to find the classes and IDs in your stylesheet required to make changes to these pages. You should post these kinds of question in a new thread to get better assistance from the community if you need more help..Quote:
Originally Posted by Scully
Well, I let the ftp program install them, and it said it installed everything properly. I'll check again.
I have asked, several times, and been mostly ignored on the fine-tweaking issues. I was hoping I could get a little more help here. Oh, well...
At first it didn't work, then suddenly it did. Don't know what caused the delay. But it seems to be working now. Thanks for your help.
Understood, but misc layout & CSS questions not related to COWOA are truly off topic here.. Like other support threads, this support thread is dedicated to questions/issues regarding the install and configuration of the COWOA module..Quote:
Originally Posted by Scully
The BEST way to get help with your layout & CSS questions is to create a specific post in the right part of the forum dedicated to those kinds specific questions.. You might try posting your questions in the Templates, Stylesheets, Page Layout section of the forum. In the meantime you should download and try using Firefox's Developer Tools to help you identify the correct IDs and classes where the changes you want need to be made.. As a web designer, this is a MUST HAVE tool you should keep in your arsenal..:smile:
Glad you got COWOA all working now..
Trying to install COWOA 2.4 on Zen Cart 1.5.1.
I have run into a snag while moving the necessary files.
includes/modules/YOUR_TEMPLATE/create_account.php
includes/modules/YOUR_TEMPLATE/no_account.php
includes/modules/YOUR_TEMPLATE/os_downloads.php
The folder listed does not exist on my installation. I have not any template folder in my includes/modules folder.
Is this step correct? Should I just create the folder based on what template I am using? (black_pure_free)
There is a classic folder that I assume is the default theme folder. Should I just use that folder instead?
Any assistance would be greatly appreciated.
Thanks!
No.. go back to the installation tab in the readme file.. Pay particular attention to steps 2 and 3.. If the instructions are not clear, please elaborate what part of the instructions are not clear for you..Quote:
Originally Posted by takosabi
There is no folder that I would assume matches the instructions.
includes/modules/YOUR_TEMPLATE/create_account.php (Merge)
includes/modules/YOUR_TEMPLATE/no_account.php (Move)
includes/modules/YOUR_TEMPLATE/os_downloads.php (Move)
These 3 files are listed that would not match the template folder being used.
Example:
These are the folders I have listed in my templates folder-
includes/templates/black_pure_free (this is the active template folder)
includes/templates/classic
includes/templates/template_default
In the modules folder these are the folders inside-
includes/modules/classic (this is the only potentially matching folder)
includes/modules/debug_blocks
includes/modules/order_total
includes/modules/pages
includes/modules/payment
includes/modules/shipping
includes/modules/sideboxes
Classic is the only folder that matches in both directories. (the only file in includes/modules/classic is empty.txt)
Based on the instructions, I would have assumed that normally a folder called includes/modules/black_pure_free should already exist, which it does not. All the other folders in the instructions already exist and match.
Example: includes/languages/english/YOUR_TEMPLATE/time_out.php is a core file I am supposed to merge for COWOA. The folder does exist based on the normal logic and instructions. (includes/languages/english/black_pure_free)
So should I essentially just create a new folder called black_pure_free, since the instructions tell me to "rename" the folder to match my template name? (Which doesn't exist)
I'm asking this because the first file I listed about is a merge of core files and that file does not exist. (includes/modules/YOUR_TEMPLATE/create_account.php) I would assume I need to put the file at includes/modules/black_pure_free/create_account.php but it doesn't exist.
Do you understand what I am saying?
What part of the readme would give you this impression??? I don't think you are reading the instructions that come with COWOA v2.4.. (it sure doesn't sound like you are) Specifically you are not following the instructions in step THREE.. Which tells you EXACTLY what to do with the YOUR_TEMPLATE folders.Quote:
Originally Posted by takosabi
Please re-review the readme file.. specifically the "Installation" tab, specifically STEP THREE of the installation steps.. Tell me after reading this if you are still not clear on EXACTLY what to do with the YOUR_TEMPLATE folders.. I could simply post the readme here, but what is the point of writing a readme then??
takosabi, the name "YOUR_TEMPLATE" is designed to be changed to match your current template. The default template name is "classic". It looks like that is what you are using so you would put all the files from the YOUR_TEMPLATE folder into the "classic" folder. (includes/templates/classic).Quote:
Originally Posted by takosabi
Thank you,
Jacob Bushnell
Which the readme CLEARY states.. It would appear that takosabi has not viewed the readme file..Quote:
Originally Posted by JacobBushnell
Please stop responding, you are of no help with your current attitude. If you don't understand what I am asking then, then say so. It doesn't help to keep repeating "read the instructions." I've clearly read them if I am literally copying lines out of it for clarification.Quote:
Originally Posted by DivaVocals
I understand that. My current template is black_pure_free, not classic.Quote:
Originally Posted by JacobBushnell
My specific example belonged to this section:
There are 25 Zen Cart Core files that are over-written for this module. If you have any other Modules installed that uses these files, compare and merge the files and look for the COWOA word that is before all of the entries, just copy and paste those lines into your files. Some have very minor changes, others have a lot of additions.
This file listed at number 14 (includes/modules/YOUR_TEMPLATE/create_account.php), based on the instructions would be (includes/modules/black_pure_free/create_account.php). But it does not exist, so there is nothing to "merge" or "compare", so is it safe to assume I can just create the folder even though it doesn't exist and move the files?
No attitude.. Free to answer if I like, and you are free to ignore if you choose.. But now that you've narrowed down what you are actually asking, your question wasn't clear to begin with.. (your following post was a LOT more clear than your previous posts)Quote:
Originally Posted by takosabi
You need to check your install files.. I just downloaded v2.4 again and checked the zip file, and I also checked the file I submitted when I submitted v2.4.. Both do indeed include the modified create_account.php file.. Oh.. but let me stop responding..Quote:
Originally Posted by takosabi
Quote:
Originally Posted by DivaVocals
Both times I asked specific questions, and tried to elaborate, which CLEARLY showed I have read the instructions but was seeking clarification. Telling me the to read the instructions, repeatedly, esp. piggy backing off another user's response, is definitely a patronizing attitude. If you didn't understand what I was asking, you could just say so without having to patronize me.Quote:
"Should I just create the folder based on what template I am using? (black_pure_free)"
------
Example: includes/languages/english/YOUR_TEMPLATE/time_out.php is a core file I am supposed to merge for COWOA. The folder does exist based on the normal logic and instructions. (includes/languages/english/black_pure_free)
"So should I essentially just create a new folder called black_pure_free, since the instructions tell me to "rename" the folder to match my template name? (Which doesn't exist)"
The file is not missing in the COWOA download folder, it is there. The "core file" does not exist on my current installation on the server. So I cannot compare/merge/etc, as per the directions, I could only move the file from COWOA. This didn't seem correct. Hence me asking if it safe for me to just go ahead and create the folder, or am I missing files/folders that I need to find?
*Double Post*
Uh huh.. Right.. Not patronizing.. Your original question was not clear.. Period..Quote:
Originally Posted by takosabi
If the file doesn't exist, then simply copy COWOA the file into the correct location.. You only need to merge if that file existed..Quote:
Originally Posted by takosabi
If my question was unclear you could have simply asked me to clarify what part didn't make sense. I was trying to give as much information as I could, and maybe it was just too much to comprehend or I just didn't do a good job like I thought I did.Quote:
Originally Posted by DivaVocals
And whether you realize or now, how you type carries a lot of inflection and tone to the reader. The way you type comes off in a very passive aggressive manner. You have 1 line in particular in your profile that leads me to believe I'm not the only one that's felt this way. I mean no offense.
"Uh huh.. Right.. Not patronizing.. Your original question was not clear.. Period.." <-- This is totally reads as a sarcastic and almost patronizing comment BTW.
Anyways that's for your assistance.
Like I said, your ACTUAL question was simply not clear.. Hence my responses..Quote:
Originally Posted by takosabi
that's YOUR interpretation/opinion.. which you are entitled to.. **shrug**Quote:
Originally Posted by takosabi
Yep.. glad you got it working..Quote:
Originally Posted by takosabi
Hi,
I've been testing this for a client's site and I came across what I think may be a small but important omission in the read me document for a new installation. In the list of modified files, the file includes/templates/YOUR_TEMPLATE/common/tpl_main_page.php is not mentioned but it is modified and will be uploaded if you upload the whole folder structure.
If I missed this in the documentation, then I apologize but I checked it several times and did not find it listed.
There is no option to "Subscribe to Our Newsletter" just HTML or Text Only choices.
Is it intentional that all customers that COWOA are automatically subscribed to the newsletter?
it's modified for COWOA, and it should be uploaded.. (regardless as to whether the document mention it..)Quote:
Originally Posted by earmsby
I'm having an absolutely lovely night (not!) and I hope someone over on this page can help me.
One of the sites I maintain (www.carnal-pleasures.com) reported this morning that a customer had forgotten her password; the Forgotten Password page was coming up totally blank. So, not knowing whether or not the COWOA that I installed earlier this month was the cause of the problem...since no customer had ever reported this problem before, we have no idea whether the page was malfunctioning for the last two years, or whether it just started happening...I posted a request on the general forum, asking for help.
I was referred to http://www.zen-cart.com/content.php?124-blank-page. I followed the instructions, which were to reinstall the software. I started by reinstalling the COWOA, since one of the pages that was modified was in the Forgotten Password folder.
Suddenly the COWOA is completely missing! The site seems to work fine otherwise, but the COWOA box on the Checkout page is just *poof!* gone. So I tried reinstalling the sql patch. No change. Then I went into the COWOA Configurations screen. The link is there, but the page is blank.
Acting on this same guru's advice, I replaced all the COWOA files with the original files. Site still seems to work fine. So I reinstalled the COWOA again. The same thing is happening: It should be there, but it's not. The files have been properly installed, the sql patch has been reinstalled...the COWOA Configuration page is empty, and the login page has only the original two non-COWOA options.
I didn't remove or change anything...I only re-uploaded what had already been uploaded, and was working fine. Does anyone have any idea what went wrong here, and how I can fix it??
Thanks!
A quick update:
When I redid the sql patch, this is the list of query responses I got, in case it helps anyone figure out this frustrating mystery.
Success 12 statements processed.
Error ERROR: Cannot ADD column COWOA_account because it already exists.
Error ERROR: Cannot ADD column COWOA_order because it already exists.
Error ERROR: Cannot ADD column COWOA_order because it already exists.
Error ERROR: Cannot ADD column COWOA_order because it already exists.
Error ERROR: Cannot ADD column COWOA_order because it already exists.
Error ERROR: Cannot ADD column COWOA_order because it already exists.
Error ERROR: Cannot ADD column COWOA_order because it already exists.
Error ERROR: Cannot ADD column COWOA_order because it already exists.
Warning Note: 2 statements ignored. See "upgrade_exceptions" table for additional details.
You can't run the install SQL statement again or you'll get the results you see.. (which is very clearly telling you that column you are trying to add ALREADY exists..) so try running the UNINSTALL SQL before you run the install SQL..Quote:
Originally Posted by Scully
I knew it would be something simple...thank you for reminding me of the missing step. LOL Curiously enough, when I reinstalled the COWOA sql patch, I got exactly the same list of query responses...but this time, the COWOA Configuration screen showed up properly. And now the third box is also showing up on the checkout page.
Side question: If all five items need to be changed to True, why aren't they set to True as a default?
So now...to the problem that caused this entire mess. Why is the Forgotten Password page coming up totally blank? Does anyone have any idea? The log file says:
[30-Aug-2013 21:30:34] PHP Fatal error: Call to undefined function zen_create_padss_password() in /home/carnal1/public_html/zencart/includes/modules/pages/password_forgotten/header_php.php on line 48
So I looked at line 48, and it says:
$new_password = zen_create_PADSS_password( (ENTRY_PASSWORD_MIN_LENGTH > 0 ? ENTRY_PASSWORD_MIN_LENGTH : 5) );
But I'm a php moron, so that doesn't mean anything to me. If anyone can help me with this, I'd be very grateful.
As I said in your other thread, while I'm no expert on the COWOA plugin itself, I do know that the zen_create_padss_password() function didn't get introduced until v1.5.1Quote:
Originally Posted by Scully
So the error you're getting means you've added code which depends on v1.5.1 features being present. Why therefore means you've installed a version which is designed for v1.5.1 (whether its author realized it or not when they submitted it).
Hello again! LOL
Okay, so what should the proper code be? Anyone? Anyone? :P
Since you're using v1.5.0 on your site, you need the /includes/modules/pages/password_forgotten/header_php.php file from either the original Zen Cart v1.5.0 code, or from a COWOA plugin properly designed for v1.5.0.
Using the v1.5.1 version of that file will cause the symptoms you posted.
Normally if one has a backup from before installing plugins, they can restore damaged files from that backup.
As far as I've been able to tell from the documentation, the most recent version of the COWOA plugin is supposed to work properly for both 1.5.0 and 1.5.1. But I'll dig up the original file, and install that, and see what happens. Thanks.
No, damn it, I can't...I overwrote the original one by accident by downloading the modified one so that I could check on line 48! :oops: I still have the full installation zip...guess I'll have to unpack that tomorrow, and upload the proper file from there.
That worked. If anyone is stuck on this, and needs a quick fix, just copy the original "password forgotten" file in to replace the COWOA version.
Thanks, everyone!
Hi, I'm trying to unistall COWOA but I keep getting an error when I run the uninstall sql. My debugging report says the following:
[31-Aug-2013 17:29:29 America/Los_Angeles] PHP Fatal error: 1054:Unknown column 'query_builder.query_name' in 'where clause' :: DELETE FROM zen_query_builder WHERE query_builder.query_name = 'Permanent Account Holders Only' LIMIT 1; in /home/.../query_factory.php on line 120
If you would be willing to share your expertise, I would really appreciate it. Thanks!!
I should also add, that I have replaced all the original files and deleted the COWOA core files. So, I think all I need to do is run the uninstall sql through the admin install sql patch page. But in doing so I get the following error: WARNING: An Error occurred, please refresh the page and try again.Quote:
Originally Posted by Alaskan
Then the debugging report says what I've typed above.
Quote:
Originally Posted by Alaskan
Do I have to run the uninstall sql to have my website running properly? Anybody out there? Please help as I don't understand what the error is saying.
Can you get at your database through phpMySQL interface vs thru zen cart admin?Quote:
Originally Posted by Alaskan
I think so. I have MySQL Databases, MySQL Database Wizard, and phpMyAdmin. Which one do I use and what do I do? I haven't used the first two before.
Thank you for answering!!!
Can I run the uninstall sql through phpMyAdmin? If so, I have no idea how to do that. Or were you thinking of going through and deleting the COWOA files? Is there a way to search the folders that were affected by COWOA?
What does this mean?
[31-Aug-2013 17:29:29 America/Los_Angeles] PHP Fatal error: 1054:Unknown column 'query_builder.query_name' in 'where clause' :: DELETE FROM zen_query_builder WHERE query_builder.query_name = 'Permanent Account Holders Only' LIMIT 1; in /home/.../query_factory.php on line 120
So using phpMyAdmin, I have found the 'Permanent Account Holders Only' query_name in the query_builder folder (I am slowly learning!). Do I delete this query from the database??Quote:
Originally Posted by Alaskan
The uninstall sql says: DELETE FROM query_builder WHERE query_builder.query_name = 'Permanent Account Holders Only' LIMIT 1;
So do I actually delete this from the database? Little nervous here...don't want to delete anything important.
Any advice would be greatly appreciate!
YEAH!!! I figured it out!!!
I had to change the following line in the uninstall Sql
from:
DELETE FROM query_builder WHERE query_builder.query_name = 'Permanent Account Holders Only' LIMIT 1;
to:
DELETE FROM query_builder WHERE zen_query_builder.query_name = 'Permanent Account Holders Only' LIMIT 1;
Then it worked perfectly!
Hope this helps someone else! I'm just excited I figured something out on my own!!
**deleted**
Module working well but somehow I am not quiet happy with the tpl_login_default.php layout. I think the layout is somewhat confusing. I still want to rewrite some test but I am looking for input on the following layout changes. What do you think?
Attachment 13015Attachment 13016Attachment 13017
First cowoa.png is the original
cowoa-mod.png is minimally modified
cowoa-mod1.png even more modified
I have no feedback to offer as I am not clear on what you define as "confusing"..Quote:
Originally Posted by mydanilo
I suppose it boils down to what you think makes sense to you customers.. but you should know that the current layout is based very much so on best practices in place with some of the largest online retailers..
The longer I was looking at it the more I felt the layout is a bit confusing. For one the button alignments are inconsistent. And I am unsure why PayPal and regular checkout share a box but Guest checkout does not? Just overall seems a bit odd to me. But please don't take any offense, as you say, it probably boils down to personal preference. So I am just asking for opinions.
The "Login" and "Continue" buttons all align right, the PayPal button is the only one centered, nd that is an EASY CSS change..Quote:
Originally Posted by mydanilo
As for the location of the PayPal and regular check out.. I suspect that is to satisfy a PayPal requirement..
Again.. Not sure why you think it's confusing.. (would help get you better feedback if you could verbalize your thoughts on this..)Quote:
- Express Checkout button before login is required
- PayPal requires that you use Express Checkout button images hosted on PayPal's secure servers, rather than hosting copies of these images on your own servers.
- If your site has a Checkout button on pages other than the Shopping Cart page (such as on product pages), PayPal requires that you put a PayPal Express Checkout button next to these Checkout buttons as well.
Wanted to share something from a recent discussion I had with someone on this very topic:
My original e-mail included screenshots of the checkout page for each of these retailers.. I left that out of this quote (too much work to include the screenprints inside a forum post), but you should look at what these and other retailers are doing..Quote:
Please look at how some of the top retailers do this.. Many top retailers have some kind of guest checkout feature. (Amazon is a BIG exception.. and frankly Amazon can get away with this..) They DO NOT need LONG headlines to help people understand when a guest checkout option is available.. Please note that they don’t emphasize or OVER emphasize when guest checkout options are available - nor do they have to. They don’t have to because they know that people GET IT. The top retailers DO NOT hit people over the head with guest checkout by using large headlines or gigantic buttons.. The MAJORITY of online shoppers understand how guest checkout works.
- Apple
- Macys
- LL Bean
- Best Buy
- Walmart
- J Jill
Actually looking at what leading sites do is what I go by as well to improve what I can do with Zen Cart. But you made me look again and I realize that creating a few more better labeled buttons would not hurt. I now use Create Account and Continue as Guest buttons. I'll shorten the text as well. As you stated, it is pretty obvious to most shoppers if they read title and button text. That brings me again to having a title in the form of "<fieldset> <legend><?php echo COWOA_HEADING; ?></legend>" for each section or non at all. I want all 3 options for new customers (format, layout) the same. I'll play around with it a bit more. If somebody else happens to like it, I'll be more than happy to share.
I am done now with adjusting my checkout/registration. Have a look. New buttons and short as possible text, new title. Also removed the newsletter-email box completely on both registration and guest checkout to make things even shorter/leaner looking.
Attachment 13022
I'm having an issue with COWOA and a free, downloadable product. I have the attributes set up for the product to allow the customer to download a PDF file when they check out. Previously, I've had only for-sale downloadable products and customers have had no trouble downloading those.
However, when my customers go to check out with a FREE downloadable product, the order process stops at step 4 of 5, returning a blank screen where the order review information should be. The order process slider is there and says "order review" but there is nothing below this. I have tried changing the downloadable product settings in every combination possible (no shipping address required, always free, etc) and I get this error every time.
Does anyone have any suggestions??
Do these free downloads work if you turn off COWOA??Quote:
Originally Posted by grakowsky
Hi all,
I combed all 36 pages and did not see a vanilla problem like I am experiencing; it just not seem to work.
I have already uninstalled and reinstalled 3 times, and even tried the Classic Green template to no avail: https://antiagingpillowcase.com/cart/
No matter what I do, when I proceed to checkout it asks to log in or create an account. All COWOA settings in Admin are set to 'True', and as far as I know everything uploaded/overwrote and updated as intended.
Thanks in advance!
Just started seeing this in error logs (a few times this month): PHP Fatal error: Cannot redeclare class order in /home/.../public_html/includes/classes/order.php on line 1111
This is from the order.php packaged with the latest COWOA 2.4. Line 1111 is the last line of the file: }
Not seeing this in any site I've installed COWOA, and it's not been reported here.. leads me to believe that another module that edits the same file is in conflict..Quote:
Originally Posted by jetx
Yes I could find no reference to this anywhere. Thanks for that confirmation. Now to try to trigger it.
A lot of times this happens when you make some changes to a page's header_php.php file and rename the original file to something like header_php_original.php (to have a backup) ... both of the files will load and you'll get the duplicate class error.Quote:
Originally Posted by jetx
I've gone through this entire post and haven't seen the answer to my question, so if someone could help me, I'd be very grateful. :-)
I installed the COWOA (1.5.0, I think) a few months ago, and after some hiccups, got it working properly. But recently a few different book customers have contacted me, saying that the system is telling them their session has expired. This is happening less than 5 minutes after they've finalized their order. How can I reset the timeout feature so that their session won't expire until AFTER they've downloaded their products?
Oddly enough, it isn't happening every time, just occasionally. Any ideas why?
Thanks!!
That was an inspirational idea, unfortunately I have no such (backup) files in any directories.Quote:
Originally Posted by lat9
Still sounds like you have another module which modifies the same files as COWOA which is the root cause of the issue..Quote:
Originally Posted by jetx
ZenCart 1.5.1
I'm having issues with the sql patch. I've tried it from the tools menu, and in phpmyadmin.
INSERT INTO admin_pages( page_key, language_key, main_page, page_params, menu_key, display_on_menu, sort_order )
VALUES (
'configCOWOA', 'BOX_CONFIGURATION_COWOA', 'FILENAME_CONFIGURATION', CONCAT( 'gID=', @t4 ) , 'configuration', 'Y', @t4
);
MySQL said:
#1048 - Column 'page_params' cannot be null
Any ideas how to fix?
Thank you
Run the FULL script.. you are attempting to run the script in pieces and the variable it uses is defined earlier in the script.. Run the script in FULL not in sections..Quote:
Originally Posted by rhrobert
Crap... thanks, I was running the upgrade...gah.
Hey thanks for this add. I downloaded it and read the readme.txt and it says Please read the install.txt. Which is no where to be found. Where can I locate it. Does it have the code added as apposed to replacing files? I am unable to locate // bof COWOA code. I have a modified site.
Readme is in the _docs folder..Quote:
Originally Posted by usernamenone
Thank-you for the reply
As I said I read the README.txt. The readme.text just has these 4 words inside it "Please read the install.txt." however there isn't an install.text.
Maybe it's the early hours in the U.S and maybe Crystal was trying to help before falling asleep on her keyboard...so maybe the install.txt is the one in the Docs folder? Did you look and read?Quote:
Originally Posted by usernamenone
Thanks for the speedy reply.
Download file has _docs ( inside _docs are images, includes and cowoa-readme.html), There in a New installation folder inside is a store and arrows folders and a sql), upgrade folder a upgrade sql, a license.txt and a README.txt........... Like I said there is not a install.txt. but the README.txt says to read the install.txt. Perhaps if you downloaded it you would see what I am saying. I guess I will have to file compare to see what is cowoa code and what is not.
From Here
http://www.zen-cart.com/downloads.php?do=file&id=1416
it's called cowoa_readme.html located in the _docs folder.Quote:
Originally Posted by usernamenone
"Anyone? Anyone? Bueler??" I really could use some advice on this, because my client is losing a lot of sales, and she's really upset. Thanks!Quote:
Originally Posted by Scully
From the COWOA admin:Quote:
Originally Posted by Scully
Quote:
Enable Forced Logoff
Enable The Forced LogOff Function of COWOA?
Set to True so that a Customer that uses COWOA will be logged off automatically after a sucessfull checkout. If they are getting a file download, then they will have to wait for the Status E-Mail to arrive in order to download the file.
Um...I think maybe I didn't make myself clear. I DON'T want the person logged off. I want them to be able to stay logged in until they've been able to download their product.
What's happening is, they're receiving their confirmation e-mail, and trying to log in to get the books...and getting an error message. One poor fellow tried for 3 days to log in, before finally giving up and contacting my client. By that time, he was understandably spitting mad and demanding a refund. And he's not the only one; she's contacted me several times because customers tried to download their books immediately upon receiving their e-mails, but were already being blocked from the site.
How can I set things up so that people DON'T get booted off, until after they've had a chance to download their books?
Hello again :wink:Quote:
Originally Posted by Scully
would you not simply set the configuration to False? Have you tried that yet?
Ummm you were clear.. did you even LOOK at the setting I referred to??? Do you see what the "true" setting means.. do you understand what the "false" setting means..Quote:
Originally Posted by Scully
EXACTLY!!!! :shocking:Quote:
Originally Posted by picandnix
and BTW.. the confirmation e-mail should provide them instructions/means to get in to get their downloads.. If that's NOT happening it would help if you provided the error message..Quote:
Originally Posted by Scully
I have tried setting it to True and to False. It doesn't seem to have made a big difference.
Please remember that this seems to be an intermittent problem. Many customers have used the COWOA without incident. But when it does happen, here's what happens:
The e-mail is sent, giving the message:
Thanks for shopping with us today!
The following are the details of your order.
Order Number: 4155
Date Ordered: Friday 25 October, 2013
Click here to check the status of your order
When the customer clicks on the link, the page comes up showing the books that were ordered. When he clicks on the books, he gets this error message:
Whoops! Your session has expired.
Are you a Registered Customer?
If you were placing an order, please login and your shopping cart will be restored. You may then go back to the checkout and complete your purchase.
If had completed an order and wish to review it, or had a download and wish to retrieve it, please login and go to your My Account page to view your order.
Are you a Guest Customer?
If you were placing an order, your shopping cart will not be restored and you must start over.
If had completed an order and wish to review it, or had a download and wish to retrieve it, you must go back to your Order Status E-Mail and click the link to review your order again.
Clicking on the Order Status E-Mail link just does the same thing, over and over and over.
Sometimes this happens within minutes of finalizing the purchase, so that the customer is already locked out by the time they get their e-mail confirmation and try to purchase their books. What I want to do is change that time limit, so that they can download what they paid for.
Does anyone have any suggestions? The same thing happened again today, and the site owner is so frustrated that she's just about to ditch Zen Cart completely. I'd hate to see that happen, because I think it's a good shopping cart...but I have to admit that this is really getting frustrating.
Honestly the problem seems unique to this store.. it is difficult to troubleshoot an issue that has not been reported before.. we would be guessing at best, and I don't have a good guess as to why sessions are expiring for your guest customers.. the easy solution for the moment is to turn off guest account features. Then if it was my client, I would setup a test/dev store to test and troubleshoot.. you need to see what these failed orders have in common in order to develop a pattern to get to the reason for the issue. You need to try and see if you can re-create the recurrence..
Quote:
Originally Posted by Scully
The only common occurrence seems to be that...well...there really is no common occurrence. Most of the time it works, sometimes it doesn't. But when it doesn't, it's always for the same customers. Those who have used the COWOA without issues before, continue to do so without problems. :huh:
I used to do beta-testing, in a previous life, because if there was a bug somewhere in the program, I could bank money on being able to stumble across it. Looks like the curse hasn't lifted yet. LOL
A friend suggested that maybe I could adjust settings on the server itself, to keep sessions from timing out so quickly? I was thinking, at the time, about the idiotic 15-minute limit that forces me to constantly log back into the zencart admin site. But it occurred to me that maybe the same solution could apply here?
My client really wants the COWOA left active, because a lot of customers just don't want to register an account, so she loses sales when they turn around and leave again. Sales have definitely picked up for her since I installed the COWOA on her site. But if it needs to be deactivated, is there a way to turn it off without having to uninstall everything?
You can simply set it to false in admin (configuration).
p.s I was beginning to wonder if it's a server issue too.
Problem is, I don't have a clue how to modify the server.
Right.. so now you know where the pattern lies. Make a duplicate of the site, and start running some test sales to compare and contrast what is happening.. Login using the accounts that do not work, login using the accounts that do.. Then try creating sales with both perm and guest accounts.. Bottomline is you need to fully re-create what is occurring so you can SEE the issue in action.. Doing that I am POSITIVE you are going to discover that the issue is related to something unique to your store or host.. Not sounding like a "pure" COWOA issue. COWOA just appears to be illuminating the issue instead..Quote:
Originally Posted by Scully
Quote:
Originally Posted by Scully
Exactly!Quote:
Originally Posted by picandnix
Quote:
Originally Posted by picandnix
Quote:
Originally Posted by Scully
And this is probably a question best directed to your webhost.. or create a new thread to inquire.. Though the session functions for guest accounts that are used by COWOA are using the default session functions in Zen Cart. (which has NOTHING to do with the admin 15 minute inactivity limit) However, before you start throwing everything against the wall to see what sticks, I think that you really do need to do some testing as I suggested to see if you can replicate the problem on your own and see it in action..Quote:
Originally Posted by Scully
I have customers who get someways through the process and stop and an account has been created for them. They then come back an hour later and start the buying/checkout process again and a second account is created for the same customer. I have one customer who has done this 4 times and I have 4 different accounts for that customer in my admin section.
Is there any way to enable COWOA not to create a seperate account for each person who uses the process?
Short answer is no.. an account of some sort has to be created in order for the checkout process to complete and an order to be recorded.. The guest account will not have the same features as a perm account.. allowing customers to use the same e-mail for each guest checkout.. A new guest account will be created for each order using the guest account feature.Quote:
Originally Posted by Fourpaws
I have followed all of the instructions to install and it seems that somehow the MOD has screwed up the template. Any advice? www.head1stapparel.com
I did change the files for the Mega Menu as instructed.
It has removed my menu and shifted the scrolling images up. It also appears to have stopped using some of the images.
Sorry but it's very unlikely that this mod has interfered with your template particularly that mega menu.. suggest you rollback you install and start over..
Quote:
Originally Posted by scotthead1st
I was afraid you would say that. And I figured that it should not have affected the template. I don't know if you noticed but the COWOA Heading text and other text is not displaying. It simply shows TEXT_COWOA_HEADING
or something similar. I have tried using the uninstall SQL and re-installing because it appeared that someone else had that same issue. It did not correct the problem. I getting ready to upload my backup and try again. I believe I have a MOD that was installed a while back that I may need to merge. Still don't think that would affect my template. I'll update after I re-upload my back up and start fresh.
Okay. Got it re-installed and it appears to have fixed whatever the problem with the template was. I am still having issues with the headers and text that appears on the checkout screen. Did I miss something somewhere?
Yes you do not have all the module files uploaded. It sounds like you are missing all of the language files..Quote:
Originally Posted by scotthead1st
Please check your installation of COWOA to see if all files has uploaded to the correct directories. Check the additional alterations to modified core files in COWOA, it's likely one of those is the causing of the issue..Quote:
Originally Posted by scotthead1st
Quote:
Originally Posted by scotthead1st
The problem you were having is because you did not merge the /includes/templates/abbington_mega/common/tpl_header.php file, you just uploaded it and it overwrote the file. I had that same problem with the same template one time. The other problem is what Diva told you your missing all of the language files.
Hard to do when you are drag and dropping... guess I'll try again?! I did notice that after I uninstalled the mod I still had headers that were not showing on the checkout page. Maybe a language file got deleted?
Quote:
Originally Posted by countrycharm
I completely uninstalled the mod and uploaded all of my backups. Re-installed the mod and boom the problem took care of itself.