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  1. #391
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    Default Re: COWOA (for ZC v1.5.x)

    I have customers who get someways through the process and stop and an account has been created for them. They then come back an hour later and start the buying/checkout process again and a second account is created for the same customer. I have one customer who has done this 4 times and I have 4 different accounts for that customer in my admin section.

    Is there any way to enable COWOA not to create a seperate account for each person who uses the process?
    Last edited by Fourpaws; 31 Oct 2013 at 04:40 PM. Reason: grammar

  2. #392
    Join Date
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    Default Re: COWOA (for ZC v1.5.x)

    Quote Originally Posted by Fourpaws View Post
    I have customers who get someways through the process and stop and an account has been created for them. They then come back an hour later and start the buying/checkout process again and a second account is created for the same customer. I have one customer who has done this 4 times and I have 4 different accounts for that customer in my admin section.

    Is there any way to enable COWOA not to create a seperate account for each person who uses the process?
    Short answer is no.. an account of some sort has to be created in order for the checkout process to complete and an order to be recorded.. The guest account will not have the same features as a perm account.. allowing customers to use the same e-mail for each guest checkout.. A new guest account will be created for each order using the guest account feature.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #393
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    I have followed all of the instructions to install and it seems that somehow the MOD has screwed up the template. Any advice? www.head1stapparel.com

    I did change the files for the Mega Menu as instructed.

    It has removed my menu and shifted the scrolling images up. It also appears to have stopped using some of the images.

  4. #394
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    Sorry but it's very unlikely that this mod has interfered with your template particularly that mega menu.. suggest you rollback you install and start over..
    Quote Originally Posted by scotthead1st View Post
    I have followed all of the instructions to install and it seems that somehow the MOD has screwed up the template. Any advice? www.head1stapparel.com

    I did change the files for the Mega Menu as instructed.

    It has removed my menu and shifted the scrolling images up. It also appears to have stopped using some of the images.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #395
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    I was afraid you would say that. And I figured that it should not have affected the template. I don't know if you noticed but the COWOA Heading text and other text is not displaying. It simply shows TEXT_COWOA_HEADING
    or something similar. I have tried using the uninstall SQL and re-installing because it appeared that someone else had that same issue. It did not correct the problem. I getting ready to upload my backup and try again. I believe I have a MOD that was installed a while back that I may need to merge. Still don't think that would affect my template. I'll update after I re-upload my back up and start fresh.

  6. #396
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    Okay. Got it re-installed and it appears to have fixed whatever the problem with the template was. I am still having issues with the headers and text that appears on the checkout screen. Did I miss something somewhere?

  7. #397
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    Quote Originally Posted by scotthead1st View Post
    Okay. Got it re-installed and it appears to have fixed whatever the problem with the template was. I am still having issues with the headers and text that appears on the checkout screen. Did I miss something somewhere?
    Yes you do not have all the module files uploaded. It sounds like you are missing all of the language files..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #398
    Join Date
    Jul 2007
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    Quote Originally Posted by scotthead1st View Post
    Okay. Got it re-installed and it appears to have fixed whatever the problem with the template was. I am still having issues with the headers and text that appears on the checkout screen. Did I miss something somewhere?
    Please check your installation of COWOA to see if all files has uploaded to the correct directories. Check the additional alterations to modified core files in COWOA, it's likely one of those is the causing of the issue..

    Quote Originally Posted by scotthead1st View Post
    It has removed my menu and shifted the scrolling images up. It also appears to have stopped using some of the images.


    The problem you were having is because you did not merge the /includes/templates/abbington_mega/common/tpl_header.php file, you just uploaded it and it overwrote the file. I had that same problem with the same template one time. The other problem is what Diva told you your missing all of the language files.
    Last edited by countrycharm; 31 Oct 2013 at 10:33 PM.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  9. #399
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    Hard to do when you are drag and dropping... guess I'll try again?! I did notice that after I uninstalled the mod I still had headers that were not showing on the checkout page. Maybe a language file got deleted?

  10. #400
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    Default Re: COWOA Updated and Combined for ZC v1.5.x

    Quote Originally Posted by countrycharm View Post
    It has removed my menu and shifted the scrolling images up. It also appears to have stopped using some of the images.
    The problem you were having is because you did not merging the /includes/templates/abbington_mega/common/tpl_header.php file, you just uploaded it and it overwrote the file. I had that same problem with the same template one time.

    I completely uninstalled the mod and uploaded all of my backups. Re-installed the mod and boom the problem took care of itself.

 

 
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