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Re: Can't get "referrals " mod working
I have installed "How Did You Hear About Us" and cannot find anything in my admin for it. As far as I can tell I have followed the instructions exactly, ran the mysql etc. It shows on the web site and works but nothing in admin. What else do I need to do?
I am using Zencart 1.3.9h with Google Checkout, Paypal express, confirm email address, Avignon template.
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Re: Can't get "referrals " mod working
Hi,
Hope someone can help me, seem to be having fun with my site! I am working on www.test.craftwiseonline.co.uk. I have installed FEC with the Referrals mod. This is now showing on my log in screen, however there seem to be 2 boxes, one with a drop down menu and one with simply a referral code required. When I try to sign up for a new account, I gert all the following errors:
Please choose a salutation.
Is your first name correct? Our system requires a minimum of 2 characters. Please try again.
Is your last name correct? Our system requires a minimum of 2 characters. Please try again.
Your Street Address must contain a minimum of 5 characters.
Your City must contain a minimum of 2 characters.
Your State must contain a minimum of 2 characters.
Your Postal Code must contain a minimum of 4 characters.
You must select a country from the Countries pull down menu.
What have I done wrong? Can you please help to fix this? :frusty:
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Re: Can't get "referrals " mod working
Sorry, pressed button twice!
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Re: Can't get "referrals " mod working
Quote:
Originally Posted by
barendfaber
Hi,
Hope someone can help me, seem to be having fun with my site! I am working on
www.test.craftwiseonline.co.uk. I have installed FEC with the Referrals mod. This is now showing on my log in screen, however there seem to be 2 boxes, one with a drop down menu and one with simply a referral code required. When I try to sign up for a new account, I gert all the following errors:
Please choose a salutation.
Is your first name correct? Our system requires a minimum of 2 characters. Please try again.
Is your last name correct? Our system requires a minimum of 2 characters. Please try again.
Your Street Address must contain a minimum of 5 characters.
Your City must contain a minimum of 2 characters.
Your State must contain a minimum of 2 characters.
Your Postal Code must contain a minimum of 4 characters.
You must select a country from the Countries pull down menu.
What have I done wrong? Can you please help to fix this? :frusty:
Same problem here! :no:
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Re: Can't get "referrals " mod working
We need to get this mod updated for version 1.5 please!
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Re: Can't get "referrals " mod working
ZC 1.39
Sure hope someone can help me out.
I've installed this mod and although new customers see it and complete the required fields, I see nothing in the ADMIN Section to tell me where these good folks are coming from.
What piece of the puzzle am I missing.
Just in case....
seriousoffroadproducts.com
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Re: Can't get "referrals " mod working
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Re: Can't get "referrals " mod working
How do I remove this add-on?
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Re: Can't get "referrals " mod working
I am using the V1.5 Zen Cart there is no Referal for Admin>Extras>Referals what do I need to do to get this fixed?
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Re: Can't get "referrals " mod working
I have just submitted an update. Keep an eye out for it in the next week or two.
Quote:
Originally Posted by
bkeaton
We need to get this mod updated for version 1.5 please!
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Re: Can't get "referrals " mod working
Did you merge the files that are changed in version 1.5?
Did you install the SQL?
Make sure all files have been uploaded into the correct places.
Quote:
Originally Posted by
bkeaton
I am using the V1.5 Zen Cart there is no Referal for Admin>Extras>Referals what do I need to do to get this fixed?
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Re: Can't get "referrals " mod working
Remove the files from the mod and restore the overwritten files back to the version of zen cart you are using from your backed up files.
Quote:
Originally Posted by
Serious
How do I remove this add-on?
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Re: Can't get "referrals " mod working
So even though we have it set to required, our customers can sign up without answering the Where did you hear about us? question. How can I fix this??
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Re: Can't get "referrals " mod working
The "require" function in the "Customer Details" area of the admin isn't functioning! Help!
Oh, and I'm on version 1.3.8a
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Re: Can't get "referrals " mod working
i am using v1.3.9b. I also install the mod of how_did_you_hear_about_us.
Everything working fine. But the Referral Sources always go to others and empty result.
Anybody can help? :frusty:
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Re: Can't get "referrals " mod working
Quote:
Originally Posted by
stellarweb
I have just submitted an update. Keep an eye out for it in the next week or two.
It has been a month and there is no update for 1.5 yet.
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Re: Can't get "referrals " mod working
My apologies. The update was not as simple as what I thought it would be - so I could not do it. It will need someone with coding experience - where I am just a designer.
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Re: Can't get "referrals " mod working
I am using the lastest version v1.5 I have re-install the SQL Patches and I still missing a couple links in the admin area which are:
Admin->Extra->Referral don't exists
Admin->Extra->Referral Sources don't exists
can someone help me in this area?
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Re: Can't get "referrals " mod working
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Re: Can't get "referrals " mod working
Any updates on getting this mod to work with V1.5?
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Re: Can't get "referrals " mod working
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Re: Can't get "referrals " mod working
Has anyone got this updated for v1.5 yet?
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Re: Can't get "referrals " mod working
Just wondering if there is an update on this plug in yet?
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Re: Can't get "referrals " mod working
Any updates availible for v1.5.0 yet?
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Re: Can't get "referrals " mod working
ok Im having the same problem as many in this thread.
Ive installed on 1.39h and can see the drop down when registering, but theres nothing in admin, no links to anything to show the referral data.
Ive read several pages of this thread and it doesnt seem theres a fix?
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Re: Can't get "referrals " mod working
Is anybody working on an update for v.1.5.0?
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Re: Can't get "referrals " mod working
What about a working 1.39h?
Im happy to pay the author a fee to install and get it working on my site if he wants to PM me.
Maybe that might help other 1.39h users as well.
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Re: Can't get "referrals " mod working
Whether for v1.3.x or v1.5.x, if the plugin isn't storing the customer's choices, then you've got a problem with one or both of these files:
a) the /includes/modules/(your template name here)/create_account.php
b) the /includes/templates/(your template name here)/templates/tpl_modules_create_account.php
Namely, the changes required within those files haven't been put into the files on your server, or you've installed another plugin that has overwritten those changes, or you've put the files in the wrong place.
Of course, you must also have installed all the other files that come with the plugin as well. But those two files are the ones that require edits or replacement in order to offer the required functionality to the storefront.
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Re: Can't get "referrals " mod working
Update submitted for v1.5.0/v1.5.1: http://www.zen-cart.com/downloads.php?do=file&id=90
Please do not PM for support. Use the forum thread for support. There are many others here who have more experience with the day-to-day use of this plugin than I do. I only updated the code to work with 150/151. I tested using a clean copy of Zen Cart without any other mods/plugins installed. Your mileage may vary if you have other things on your site or have customized templates, etc.
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Re: Can't get "referrals " mod working
Dr Byte, what do you suggest if nothing is showing up in admin?
I see a lot of 1.39 users saying they dont have any new links in admin after installing this mod, Im one of them.
Any pointers much appreciated.
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Re: Can't get "referrals " mod working
If it's the settings under the Configuration menu that you're looking for, then those will only appear if you've run the install sql file. (But don't run it again repeatedly else it will wipe out any data you've already collected.)
If it's the menu option for the reporting screen or for editing the referral source "choices", then read on:
For v1.3.x, the menu is driven by the files in the /your-renamed-admin/includes/boxes/extra_boxes/ folder. If you didn't upload the file for that folder, then the menu options won't show.
For v1.5.0, the menu settings will be automatically installed as long as you load the /your-renamed-admin/includes/functions/extra_functions/ files.
Of course, both versions require that ALL the files in the plugin be uploaded to their respective locations. So really, targeting specific files is moot. If you're missing files from the correct locations, you need to fix them. That's a pretty basic factor with anything on a website.
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Re: Can't get "referrals " mod working
First THANK YOU for the upgrade! I just installed it and I am getting an error on the create account screen...I have narrowed it down to this piece of code in the modules/create_account.php file:
//rmh referral start
$sql= "insert into " . TABLE_CUSTOMERS_INFO . " (customers_info_id, customers_info_number_of_logons, customers_info_date_account_created, customers_info_date_of_last_logon, customers_info_source_id) values ('" . (int)$_SESSION['customer_id'] . "', '0', now(), now(), '". (int)$source . "')";
$db->Execute($sql);
if ($source == '9999') {
zen_db_perform(TABLE_SOURCES_OTHER, array('customers_id' => $_SESSION['customer_id'], 'sources_other_name' => $source_other));
}
//rmh referral end
--------------------------------
and this is the error I am getting - I am not quite sure what all this means or what to do here?....
[12-Sep-2012 08:17:14] PHP Warning: session_write_close() [<a href='function.session-write-close'>function.session-write-close</a>]: Your script possibly relies on a session side-effect which existed until PHP 4.2.3. Please be advised that the session extension does not consider global variables as a source of data, unless register_globals is enabled. You can disable this functionality and this warning by setting session.bug_compat_42 or session.bug_compat_warn to off, respectively in /home/fisherwa/public_html/includes/application_bottom.php on line 16
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Re: Can't get "referrals " mod working
Forget it works perfectly! :-) THANK YOU!!!!!!!!!!!!
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Referrals don't show in Customers record.
Referrals don't show in my Customers record.
I've installed the module and it works. I can see totals for referral sources in Reports -> Referral Sources Report
However, when I look at individual customers in Customers -> Customers, the referral source is not listed.
Is it supposed to be? If not, can it be added?
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Re: Referrals don't show in Customers record.
I guess this is how its supposed to be , as even i am not getting it in the customers list.
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Re: Referrals don't show in Customers record.
I want to add the referral source in the "office use section" of the mail i get when a new account gets created.
How do i do that ? I though if i figure out which variable stores this information, i can edit email_extras.php and add that there.
Please help
Thanks
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1 Attachment(s)
Re: Referrals don't show in Customers record.
Using ZenCart 1.5.3. Installed v150. On customer log in page it shows the DEFINE statements rather than the results. Have triple checked files uploaded to correct locations. In Admin area am able to modify the sources and can see the report on screen. Any pointers please? Attachment 14705
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Re: Referrals don't show in Customers record.
I am a twit. Official. Uploaded an Admin file to Includes.
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Re: Referrals don't show in Customers record.
Any chance this will be made compatible with 1.5.4 soon?
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Re: Referrals don't show in Customers record.
I upgraded a site from 1.3.9 to 1.5.3 a while back. Also upgraded the How Did You Hear About Us module to v.150. Just discovered that the module no longer records the new customer info under Reports->Referral Sources. Only older stats are there. No new stats are being added. Also missing: the controls in Admin->Configuration->Customer Details. And wondering like others here why I see no referral info under Customers->Customer. My clients says that info used to be there. Does this module (v.150) *work* in Zen Cart 1.5.3??
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Re: Referrals don't show in Customers record.
More info to add to my post (#341): On the create account page, there is a dropdown menu, plus a text box for "(if "Other" please specify)". But those are all apparently being lumped together in the report in the admin as "Other", with no info about what the customer typed in there.
When a new account is created, no matter what the customer selects for how they heard, it is not showing up in the Reports. The numbers there have not changed since January 15th - even though many new accounts have been created, including many test ones.
I have checked to make sure all the HDYHAU 1.150 files were uploaded.
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Re: Can't get "referrals " mod working
I am having an issue with this mod with ZC ver 1.5.1 - Everything works unless someone enters an apostrophe in the "other" box. I have not tried this other characters so this may not be the only one. Is there a fix for this?
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Re: Referrals don't show in Customers record.
Other Not Displaying in the admin? there are numbers with other but when i click on it it doesn't display they are in the database
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Re: Referrals don't show in Customers record.
Does this work ok on a basic 1.5.8a?
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Re: Referrals don't show in Customers record.
Tried downloading the latest version, says a virus threat on windows.
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Re: Referrals don't show in Customers record.
Quote:
Originally Posted by
spawnie69
Tried downloading the latest version, says a virus threat on windows.
All god now! ranger_lp just placed a clean version. Hopefully it will work with 1.58a. Will try to report later.
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Re: Referrals don't show in Customers record.
v2.0.0 of How Did You Hear About Us is now available for download: https://www.zen-cart.com/downloads.php?do=file&id=90
This version supports zc210+ and PHP 8.0+; released as an encapsulated plugin.
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Re: Referrals don't show in Customers record.
Did you actually tried this plugin?
After a smooth installation I got no extra field on login/create account page. If I try to create an account, this message appears
Code:
Please select how you first heard about us.
and I can't go further.
I got 2 logs, one warning and a deprecated, which is just consequence of the first one. Here is the warning log:
Code:
[13-Mar-2025 00:26:20 Asia/Tokyo] Request URI: /index.php?main_page=create_account
#0 ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php(33): zen_debug_error_handler()
#1 ..\includes\classes\traits\NotifierManager.php(107): zcObserverReferrers->notify_create_account_validation_check()
#2 ..\includes\modules\create_account.php(263): base->notify()
#3 ..\includes\modules\pages\create_account\header_php.php(16): include('...')
#4 ..\index.php(35): require('...')
--> PHP Warning: Undefined array key "source" in ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php on line 33.
[13-Mar-2025 00:26:20 Asia/Tokyo] Request URI: /index.php?main_page=create_account
#0 ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php(38): zen_debug_error_handler()
#1 ..\includes\classes\traits\NotifierManager.php(107): zcObserverReferrers->notify_create_account_validation_check()
#2 ..\includes\modules\create_account.php(263): base->notify()
#3 ..\includes\modules\pages\create_account\header_php.php(16): include('...')
#4 ..\index.php(35): require('...')
--> PHP Warning: Undefined array key "source" in ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php on line 38.
Latest Github ZC version
PHP v8.3.17
Plugin setting as default, both set to true.
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Re: Referrals don't show in Customers record.
Quote:
Originally Posted by
pilou2
Did you actually tried this plugin?
After a smooth installation I got no extra field on login/create account page. If I try to create an account, this message appears
Code:
Please select how you first heard about us.
and I can't go further.
I got 2 logs, one warning and a deprecated, which is just consequence of the first one. Here is the warning log:
Code:
[13-Mar-2025 00:26:20 Asia/Tokyo] Request URI: /index.php?main_page=create_account
#0 ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php(33): zen_debug_error_handler()
#1 ..\includes\classes\traits\NotifierManager.php(107): zcObserverReferrers->notify_create_account_validation_check()
#2 ..\includes\modules\create_account.php(263): base->notify()
#3 ..\includes\modules\pages\create_account\header_php.php(16): include('...')
#4 ..\index.php(35): require('...')
--> PHP Warning: Undefined array key "source" in ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php on line 33.
[13-Mar-2025 00:26:20 Asia/Tokyo] Request URI: /index.php?main_page=create_account
#0 ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php(38): zen_debug_error_handler()
#1 ..\includes\classes\traits\NotifierManager.php(107): zcObserverReferrers->notify_create_account_validation_check()
#2 ..\includes\modules\create_account.php(263): base->notify()
#3 ..\includes\modules\pages\create_account\header_php.php(16): include('...')
#4 ..\index.php(35): require('...')
--> PHP Warning: Undefined array key "source" in ..\zc_plugins\HowDidYouHear\v2.0.0\catalog\includes\classes\observers\auto.referrers.php on line 38.
Latest Github ZC version
PHP v8.3.17
Plugin setting as default, both set to true.
Sigh. I did my validation with the Bootstrap template. I see that the builtin responsive_classic is not working.
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Re: Referrals don't show in Customers record.
v2.0.1 of the plugin is now available for download.
Correcting integration with built-in responsive_classic template.
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Re: Referrals don't show in Customers record.
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Re: Can't get "referrals " mod working
I have a 500 error installing How Did You Hear About Us.
Zen Cart 2.0.1
PHP 8.3.17
Logs for example installs fine in the plugin manager.
Any suggestions?
No changes are made when trying to install, just dies in a 500 error. No log
Thanks in advance,
Melanie
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Re: Can't get "referrals " mod working
Quote:
Originally Posted by
mprough
I have a 500 error installing How Did You Hear About Us.
Zen Cart 2.0.1
PHP 8.3.17
Logs for example installs fine in the plugin manager.
Any suggestions?
No changes are made when trying to install, just dies in a 500 error. No log
Thanks in advance,
Melanie
The plugin's readme clearly states that Zen Cart 2.1.0 or later is required.
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Re: Can't get "referrals " mod working
How Did You Hear About Us - Version: v2.0.0?
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Re: Can't get "referrals " mod working
Quote:
Originally Posted by
mprough
How Did You Hear About Us - Version: v2.0.0?
That's the plugin's version, which has no bearing on the version(s) of Zen Cart required. The encapsulated version of the plugin requires zc210 and later.