Return Authorization Module (RMA)

Quote:

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Originally Posted by clydejones

What setting do you have for the following:

admin -> configuration -> email options

E-Mail Linefeeds

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Quote:

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Originally Posted by countrycharm

Hi Clyde I don't know if it has anything to do with the add on or not but it does look like what BigAl49 says. His example is correct. It comes jumbled up. All the rest of my emails mailed to me look OK just this one is mess up just like he says. E-Mail Linefeeds is set to LF

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I have the mod running on several sites and have not been able to duplicate this problem on any of them.

These are the settings I have set in admin -> configuration -> email options

E-Mail Transport Method sendmail
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true

Clyde,

Using those settings I get this back is a test email.

Quote:

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From: Al TreadwayEmail: xxxxxxxxx######################Phone
Number: 916-xxx-xxxxAddress: XXXXX XXXXX Xx.City: XxxxPost
Code: XXXXXCountry: United StatesState: CAOrder Number: Test 15Total
Value: Item Number: Item Name: Action Requested: Store
Credit------------------------------------------------------Reason: Test
12345------------------------------------------------------Office Use Only:
From: Al Treadway

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I have no idea why but others also seem to be experiencing the same problem. Thanks for trying.

I changed out my real email address and this program redid the quote it should look like this.

Quote:

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From: Al TreadwayEmail: rxkwldovj######################Phone
Number: 111-555-9275Address: 45678 Xxxxx xx.City: XxxxPost
Code: 98765Country: United StatesState: CAOrder Number: Test 15Total
Value: Item Number: Item Name: Action Requested: Store
Credit------------------------------------------------------Reason: Test
12345------------------------------------------------------Office Use Only:
From: Al Treadway

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Ok, I see it does that anyway.

Quote:

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Originally Posted by BigAl49

Clyde,

Using those settings I get this back is a test email.



I have no idea why but others also seem to be experiencing the same problem. Thanks for trying.

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Which version are you using?

Ver 1.3.8a of The Zen and ver 2.3.2 of RMA

Quote:

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Originally Posted by BigAl49

Ver 1.3.8a of The Zen and ver 2.3.2 of RMA

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Try the fix in post 406

I applied it again and still the same problem. I would upgrade to 1.3.9a but I am on Just Host and I can't even get a new test install to work with the help of their support team I don't want to have to try to fix the working store.

Quote:

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Originally Posted by clydejones

Try the fix in post 406

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Clyde after I applied the fix you told BigAl49 to use, it went back like it did yesterday when the address was messing up and showing the error, so I re-applied the fix you did for that and things are OK again except the formatting problem, but I can live with that on the admin side email.

Quote:

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Originally Posted by countrycharm

Clyde after I applied the fix you told BigAl49 to use, it went back like it did yesterday when the address was messing up and showing the error, so I re-applied the fix you did for that and things are OK again except the formatting problem, but I can live with that on the admin side email.

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Yes, that fix is for the previous version 2.3.2 of the mod and not version 2.3.3

Clyde, would it help to upgrade or uninstall/reinstall 2.3.3a?