Image Handler 3 Support Thread (for ZC v1.3.9)

Hi, not sure this is the proper place for this, if not remove it. Seems to be lots of problems resizing images to the proper size without buying photoshop or some other expensive program. I found and use a free program from sourceforge called photoscale. You can make your base images any size needed to load into IH3. One at a time or a folder full. P.S.- I LOVE IH3!!

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Originally Posted by cybertai

Heeh sorry guys.. just frustrated after hours to trying to get it work. IH3 was installed, but looking at the site, it is still loading the hi-res images ... the images did not get cache.

• Permission - checked
• File Uploaded - checked
• Proper image name - checked

Zen Cart v1.3.9h/v1.3.9e : Image Handler3 Version: v3.0

I've read through all documentation, did everthing. Re-do everything .. yet its loading the full image instead of on-the-fly resize :mellow:

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mine did that on 1 image too and all I did was open it in Photoshop then resave it "save for web" then replace it on the server and it behaved...not sure why it did it but that worked for me.

Aside from that no other program is really needed to resize images...just create them...lol

I see your IH3 is working on the sidebox image is it behaving elsewhere?

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Originally Posted by DarkAngel

mine did that on 1 image too and all I did was open it in Photoshop then resave it "save for web" then replace it on the server and it behaved...not sure why it did it but that worked for me.

Aside from that no other program is really needed to resize images...just create them...lol

I see your IH3 is working on the sidebox image is it behaving elsewhere?

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It would help if cybertai would post a link to a specific place where there is an issue and provide some better details as to what it is he thinks is not working.. It would help to SEE what he sees so folks can get a better sense of the problem... (versus rooting around his whole site guessing at stuff) Frankly based on what's been posted so far, I'm not fully clear as to what is the issue..

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Originally Posted by DivaVocals

It would help if cybertai would post a link to a specific place where there is an issue and provide some better details as to what it is he thinks is not working.. It would help to SEE what he sees so folks can get a better sense of the problem... (versus rooting around his whole site guessing at stuff) Frankly based on what's been posted so far, I'm not fully clear as to what is the issue..

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me too cause the few pages i went to did not have any additional images and the lightbox works on the product pages which IH3 will not work on...so yes a specific link and exactly what they expect to see would get better help

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Originally Posted by DivaVocals

[FONT=Tahoma]Post a link (not a screen print) to a specific product/product listing page where the issue you are experiencing can be seen (Please DO NOT make folks fish through your site looking for an example of your issue)[/FONT]

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Sorry about that. Here's the link to product listings.:
http://www.qisahn.com/sony-playstati...onsole-c-33_34

And here's a link to product page:
http://www.qisahn.com/sony-playstati...rt-only-p-1598

As you can see, both the smaller images are not resize, but are hi-res images.

And the product list somehow has got 2 hover images.

Quote:

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Originally Posted by DivaVocals

It would help if cybertai would post a link to a specific place where there is an issue and provide some better details as to what it is he thinks is not working.. It would help to SEE what he sees so folks can get a better sense of the problem... (versus rooting around his whole site guessing at stuff) Frankly based on what's been posted so far, I'm not fully clear as to what is the issue..

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Originally Posted by cybertai

Sorry about that. Here's the link to product listings.:
http://www.qisahn.com/sony-playstati...onsole-c-33_34

And here's a link to product page:
http://www.qisahn.com/sony-playstati...rt-only-p-1598

As you can see, both the smaller images are not resize, but are hi-res images.

And the product list somehow has got 2 hover images.

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granted I just viewed it in a very old version of firefox on my mac cause pc is a bit busy right now but the hover image is not a large one and the product page image is not supposed to have the hover effect so it is fine.

I also did not see any double hovers but then like I said tis an older version.

could you post your setting you have in the images of your admin of store please.

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Originally Posted by cybertai

Sorry about that. Here's the link to product listings.:
http://www.qisahn.com/sony-playstati...onsole-c-33_34

And here's a link to product page:
http://www.qisahn.com/sony-playstati...rt-only-p-1598

As you can see, both the smaller images are not resize, but are hi-res images.

And the product list somehow has got 2 hover images.

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None of your images are being served from the bmz_cache

What you are seeing is caused 90% of the time by the bmz_cache haning the wrong permissions or not existing, do you even have a bmz_cache folder setup as when i go here

http://www.qisahn.com/bmz_cache/

I get a 404 (folder/file not found) rather than a
403 (permission denied) which it should return

I agree with nigel.. It sounds like your install is not done properly.. I STRONGLY suggest that you review your install.. Go back to the readme and review the install instructions.. Make sure that you have uploaded ALL the IH3 files and folders.. Make sure you follow the instructions for using IH3 with a lightbox add-on (there are some file merges that have to be done in a VERY specific manner -- the readme outlines how this is done for Fual Slimbox and Zen Lightbox)

Nearly ALL of the issues reported with IH3 can be traced back to incorrect installation issues or images being named incorrectly..

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Originally Posted by nigelt74

None of your images are being served from the bmz_cache

What you are seeing is caused 90% of the time by the bmz_cache haning the wrong permissions or not existing, do you even have a bmz_cache folder setup as when i go here

http://www.qisahn.com/bmz_cache/

I get a 404 (folder/file not found) rather than a
403 (permission denied) which it should return

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Quote:

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Originally Posted by DivaVocals

I agree with nigel.. It sounds like your install is not done properly.. I STRONGLY suggest that you review your install.. Go back to the readme and review the install instructions.. Make sure that you have uploaded ALL the IH3 files and folders.. Make sure you follow the instructions for using IH3 with a lightbox add-on (there are some file merges that have to be done in a VERY specific manner -- the readme outlines how this is done for Fual Slimbox and Zen Lightbox)

Nearly ALL of the issues reported with IH3 can be traced back to incorrect installation issues or images being named incorrectly..

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I do have the bmz_cache folder ... it was working before.. for over a year.. then it just stop. By working i mean images coming from bmz_cache.

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Originally Posted by cybertai

I do have the bmz_cache folder ... it was working before.. for over a year.. then it just stop. By working i mean images coming from bmz_cache.

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1) are there errors appearing in your /cache folder
2) Did you uninstall the old version of image handler from the database before installing v3
3) Admin --> tools --> admin tab --> clear image cache. Now go and check the bmz_cache is it empty?
4) Admin --> tools --> admin tab --> uninstall image handler do this then click the link to reinstall it

5) try deleting the .htaccess file in the bmz_cache folder, does this make a difference, if it does try uploading a new one from the image handler package, if it doesn't make a difference upload a new htaccess anyway.
6) what permissions are on the bmz_cache