Tableau Responsive Theme - Support Thread

I have just uploaded Zen Cart v1.5.4 and this template works fine. So I believe from that, that the latest version of Tableau currently does not work with ZC V1.5.5a

I have installed Tableau but when I click on the Configure button nothing happens. I am using Zen Cart v1.5.5a and PHP 7. I notice on the forum that someone else had the same problem three years ago. Is there a fix?

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Originally Posted by SPython

I have installed Tableau but when I click on the Configure button nothing happens. I am using Zen Cart v1.5.5a and PHP 7. I notice on the forum that someone else had the same problem three years ago. Is there a fix?

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Numinix wrote their own configuration menu, which also significantly alters the built-in configuration menu when you install their plugins.
Best to contact them for help with their code, since they wrote it.

Hi All.

I am using Zen Cart v1.5.5a with Tableau v1.6.14. I have PHP 5.6.19 (& 7.0.4 testing server) with SQL 2.4.18. I have tested Tableau v1.3.3 through to v1.6.14 and Zen Cart v1.51 through to v1.5.5a. Lots of testing.

I have a couple of Zen stores live and they ALL suffer with this issue (with this template active).

The problem:
When a customer views index.php?main_page=account_history the page does not complete the load and skips displaying anything after the account menu.

Example img:

Attachment 16494

Note: The footer fails and the page does not finish the load.

Error log as follows:

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[15-Jul-2016 21:15:39 UTC] Request URI: /ted_zencart/index.php?main_page=account_history, IP address: ::1
#1 require(C:\wamp\www\ted_zencart\includes\templates\tableau\templates\tpl_account _history_default.php) called at [C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page.php:201]
#2 require(C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page. php) called at [C:\wamp\www\ted_zencart\index.php:97]
[15-Jul-2016 21:15:39 UTC] PHP Warning: Division by zero in C:\wamp\www\ted_zencart\includes\templates\tableau\templates\tpl_account_history _default.php on line 31[15-Jul-2016 21:15:39 UTC] PHP Stack trace:[15-Jul-2016 21:15:39 UTC] PHP 1. {main}() C:\wamp\www\ted_zencart\index.php:0[15-Jul-2016 21:15:39 UTC] PHP 2. require() C:\wamp\www\ted_zencart\index.php:97[15-Jul-2016 21:15:39 UTC] PHP 3. require() C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page.php:201[15-Jul-2016 21:15:39 UTC] PHP Fatal error: Call to a member function display_count() on null in C:\wamp\www\ted_zencart\includes\templates\tableau\templates\tpl_account_history _default.php on line 72[15-Jul-2016 21:15:39 UTC] PHP Stack trace:[15-Jul-2016 21:15:39 UTC] PHP 1. {main}() C:\wamp\www\ted_zencart\index.php:0[15-Jul-2016 21:15:39 UTC] PHP 2. require() C:\wamp\www\ted_zencart\index.php:97[15-Jul-2016 21:15:39 UTC] PHP 3. require() C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page.php:201

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Remember all is fine whilst previous orders are present. This is only if there are no orders present. I can see the fatal error but don't know where to start! Any help would be appreciated. :blush:

Regards

SpaceMonkey

Hi again.

I have one store which completes this properly and displays:

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You have not yet made any purchases.

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This store is Zen Cart v1.54 with PHP 5.6.19 & Tableau v1.1.1. I would just go back but really need the discount codes & a few other repairs interest me. I have tried simply using the Tableau v1.1.1 tpl_account_history_default.php but this causes other problems!

Thanks in advance.

Space Monkey

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Originally Posted by SPython

I have installed Tableau but when I click on the Configure button nothing happens. I am using Zen Cart v1.5.5a and PHP 7. I notice on the forum that someone else had the same problem three years ago. Is there a fix?

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Hi,

I have installed this on several site now and about 50% have not allowed access to the configure function. However you can access the configure options directly in your DB with phpMyAdmin. See table template_configuration and I think the rest will make sense to you in there!!

Hope this helps. :yes:

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Originally Posted by Robert Davis

A brand new zen cart 1.5.5a

When installing tableau, I get check marks on every item except for "Added CSS JS Loader Configuration", where instead I get an exclamation mark and a pink background. Manual inspection reveals that all queries in new_install.php appear to have succeeded.

After install, I activate tableau... but when I attempt the "configure" button, nothing happens. No config panel reveals itself. Likewise with the "details" button.

Chrome's tools/developer tells me "Uncaught TypeError: Object ... has no method 'fancybox'"

This despite the fact that fancybox/jquery.fancybox.js and jquery_fancybox.js are both installed in includes/javascript

This has got me baffled. I have searched this thread without result. I have removed and re-installed everything without result. I have installed the same tableau at a zen cart test site with an older zen cart version, and it works there == configure reveals a panel where I can enter configs.

Any helpful suggestions appreciated.

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Originally Posted by adb34

I am using 1.5.5a

When you go to Template Selection and hover over the image of Tableau two buttons appear Configure & Details, neither do anything. Could some please tell if they work and what should I see? Also I am a bit confused with the installation details. It has headings of '04. Global Configuration' and '05. Header Configuration' Etc. with instructions on what to do. I cannot find these anywhere in my admin.

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Originally Posted by adb34

It is looking like nobody can get the up-dated template to work. I have loaded to two different sites with two different results site one and site two and I am not talking about the picture.

Some have tried a work around and some have said not to use this up-dated template. For me, I thought it would solve all my problems but no.

So to start with, can anybody help with the admin->Tools->Template Selection->Tableau Template->configure ?

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Hi,

As I said above this template has been installed to 1.53, 1.54 and now 1.5.5a many times. This bit has caused me errors for a year or so now...... On occasion this section has just started working after sometime (suspect hosting) and others never has worked. But still the glass is half full. :P Can't moan to much, is a good place to start for free. Maybe if you turn a good profit hire a developer to fix YOUR bugs.

This appears to be one of the better FREE responsive templates I have found for Zen Cart so I have stuck with it! And yes I have tried to contact Numinix but never any joy.

However, it's not game over! You can access the configure options directly in your DB with phpMyAdmin. See table template_configuration and I think the rest will make sense to you in there!!

Hope this helps & good luck.

SpaceMonkey

Does the template not work with v1.5.5a and PHP Version: 5.5.35? This was a fresh install, no other add-ons.

Clicking on "Configure" within the template selection with link to: ****template_select.php#configuration-wrapper, does absolutely nothing.
Additionally, the slider only displays the first banner with sort order 0. If I setup 2 or 3 with sort order 0, it will only show the first one.

Just added the new template. Install went fine but I cannot get the sideboxes to show up. It's been almost a year since I worked on this site and I am sure it's something simple, but I can't figure it out. The side boxes all displayed before I installed the new template.

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Originally Posted by Jeffg23

Just added the new template. Install went fine but I cannot get the sideboxes to show up. It's been almost a year since I worked on this site and I am sure it's something simple, but I can't figure it out. The side boxes all displayed before I installed the new template.

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Usually that means you haven't gone into Admin->Tools->Layout Boxes Controller and set the boxes you want displayed. (Usually starts with clicking "Reset" at the bottom of the page if all are at 0).